Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation policy 48 hours before arrival except Dec 21, 2019, to January 5, 2020, 7 days before arrival will apply total stay.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

New property

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Boutique & Beach Club Agua y Fuego

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostel Boutique & Beach Club Agua y Fuego - Adults Only has air-conditioned rooms, an outdoor whirlpool, free WiFi and a bar. This 4-star hostel offers a concierge service and a tour desk. The property provides a 24-hour front desk, a shared lounge and buying tickets for guests.

The city hall is located within 200 meters away, walking distance from the public bus stop, very close to the handcraft market as well as the ADO bus station.

In the hostel entrances, there are two sculptures built with Talavera tile which symbolise the water and the fire. This sort of decoration is found throughout the place. The facade is decorated with Mexican alebrijes.
Our rooms are divided int three different sections: ground floor for females, first floor for males and second floor for both. Regarding the room types, there are multiple cabins from 4 to 14 bunk beds, and 12 private rooms intended for couples. Every rooms are equipped with a private bathroom with a shower. Guests at Hostel Boutique & Beach Club Agua y can enjoy a buffet breakfast. You can play pool and ping pong at the accommodation.

Other facilities available include the Xcaret Beach Club at Caracol Beach, offering food and beverages, as well as access to private restrooms. A private shuttle service from the hotel to the beach club is available for a surcharge.

Hostel Boutique & Beach Club Agua y Fuego - Adults Only Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards. This property may pre authorise your card before arrival.
For shared dorm accomodations, a security deposit of $25usd will be required upon check in. The security deposit will be fully refunded at check out when there is no loss/damage of the provided linen and room key.
For private rooms, a fully refundable security deposit of $50usd will be required upon check in. The security deposit will be fully refunded at check out when there is no damage of the accomodations or loss of room items.

Taxes not included - 19%
Taxes not included - occupancy tax 0.2 USD per person per night
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.2

  • Staff 9.4

  • Atmosphere 8.4

  • Cleanliness 9.8

  • Facilities 9.6

Latest Reviews

  • 10.0


    15 Nov 2019
    Very nice place, clean, location and staff.
    Canada, Male, 41+
  • 10.0


    13 Nov 2019
    Great Hostal
    Mexico, Male, 25-30
  • 10.0


    07 Nov 2019
    My second trip this month. Everything was perfect. The rooftop is the bomb! The staff are friendly and amazing. Enjoy the cheap food in the nearby Park. I had a blast and you will too.
    USA, Mixed Group, 41+
  • 9.7


    30 Oct 2019
    Facilities is top notch and it is pretty near to ADO Bus station. Highly recommended if you are here for a short stay / xfering to other region in Mexico
    Singapore, Male, 25-30
  • 9.7


    27 Oct 2019
    Very good stay, bartender Mauricio is the best ! I recommend staying here
    France, Female, 18-24
  • 9.4


    25 Oct 2019
    Clean, nice staff, big lockers, at walking distance from the bus station, rapid stable wifi, very good breakfast ; cons : no window in the room, but that can be easily overlooked; recommended!
    France, Couple, 41+
  • 8.9


    11 Nov 2019
    The hostel is in a great location. The staff are friendly and helpful. The rooftop bar us really chill and sometimes the staff would let us pray our own music which was great! Beds were fairly large and comfortable and you get a curtain for privacy which was great. The hostel itself is clean and spacious. Good value for money!
    England, Female, 25-30
  • 8.6


    03 Nov 2019
    Since all other travelers mentioned lots of pros. Here list things can be improved 1. Sleep. If you are looking for good night sleep. BE CAREFUL. 1st, 3rd floor can be noisy. design of building is not for sleeping but partying and music. 2. Breakfast. They only give you one plate and the portion is up to the chef. He might give the person he knew a lot but gave you a small spoon. 3. AC. They fix temp 24. It’s quite waste energy. Most rooms don’t have window and this is only way for circulation
    China, Couple, 18-24
  • 8.3


    12 Nov 2019
    Probably one of the best hostels I've stayed at in terms of facilities, dorm rooms and value for money. Rooftop has so much potential but unfortunately it was virtually empty most of the time. For the same reason the atmosphere was pretty quiet. Perfect for travellers who want some comfortable downtime. Is more like a hotel than a hostel.
    Australia, Male, 18-24
  • 8.3


    10 Nov 2019
    My dorm of 6 persons was very small. You feel like a sardine in the can. otherwise it is a good modern hotel with a very good breakfast.
    Canada, Male, 41+
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Elevator
  • Fitness Centre
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Sauna
  • Security Lockers
  • Steam Room
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi