Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers.

***Please book your parking spot before arrival (Private rooms have priority)*** View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 9.6

  • Staff 8.9

  • Atmosphere 8.2

  • Cleanliness 8.2

  • Facilities 8.5

Latest Reviews

  • 10.0


    18 Nov 2021
    fantastic place.
    Libyan Arab Jamahiriya, Male, 31-40
  • 9.1


    29 Dec 2021
    Everything is cool, however, walls are too thin we could hear the party and other things from other rooms
    Mexico, Male, 41+
  • 9.1


    16 Oct 2021
    Great hostel, the location is the best, the bed is pretty good, nothing to complain
    Brazil, Female, 18-24
  • 8.6


    25 Nov 2021
    For the most part I did enjoy my stay. Good quiet central location and staff always helpful. Beds were comfy and each had light and power socket and a locker big enough for larger backpacks. Most of negatives were outside the hostel control such as snorers and many lazy people using self service kitchen who couldn’t be bother cleaning after they cooked. Also it annoying when people use the pots they cooked with as food storage as though no one else wants to cook.
    Australia, Male, 41+
  • 8.6


    06 Nov 2021
    I really enjoyed my stay here. The hostel is situated on a quite area, a few minutes walk from the lower town. The rooms are clean and the staff is very helpful. There are lockers in the rooms where you can store your stuff, and if you're visiting around winter time rest assured that rooms are kept warm. Overall a lovely place to stay if you're planning to visit Zagreb for a few days.
    Italy, Female, 25-30
  • 8.3


    14 Oct 2021
    the beds were rock hard which worked for my husband, but not so much for me. But the facilities are clean, the staff is super helpful and friendly, and the location is excellent.
    USA, Female, 41+
  • 7.4

    Very Good

    09 Nov 2021
    Great location and value for money. Nice rooms and bathrooms. Kitchen wasn't great either in its facilities or cleanliness. Just lacks any hostel atmosphere. Ok for a couple of nights though
    England, Male, 41+
  • 7.4

    Very Good

    26 Oct 2021
    An okay place for 1-2 nights, the place is too big for room for social gatherings.
    India, Male, 31-40
  • 7.1

    Very Good

    26 Oct 2021
    Good location. Looked like a high school. The bathrooms were not cleaned at all which they were open about. The lockers were really big. So I could fit ALL my belongings there. Staff were adequate but simply there to check you in, no recommendations or anything above and beyond
    England, Couple, 18-24
  • 7.1

    Very Good

    08 Oct 2021
    Most things were fine but there were many two faced people living long-term and the staff seemed to mutter things under their breath which was a little annoying.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table