Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- upon prior notice park your car for FREE in our courtyard (on arrival you will see yellow gate and just contact the reception)
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.8

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    24 Mar 2019
    Good location, a few minute walk from plenty of restaurants and attractions. Staff was friendly, and no issues with the room. Reasonably priced, and on site parking was a plus
    USA, Male, 25-30
  • 10.0


    22 Mar 2019
    It was one of the best and clean hostel I have ever stayed... Very good location, Maın square only 5 min by walk.. staffs are very good and kind... Rooms are very clean and nice...
    Turkey, Male, 31-40
  • 10.0


    16 Mar 2019
    Everything was great, friendly staff, cozy beds and dorms, lockers, good showers. The location is also very good, not even 3min walking from the main square. The hostel is very well kept and the wifi was also good. Even for luggage storage they have lockers and it’s for free, great. We were very happy and would stay here again. Great value for money!
    Switzerland, Couple, 31-40
  • 10.0


    24 Dec 2018
    This is the best hostel to stay in Zagreb definitely! The internet is amazing, the beds and sheets are fantastic. The ladies who helped us were really amazing. It’s 2 blocks from the main square, so we loved it
    Brazil, Male, 25-30
  • 10.0


    15 Dec 2018
    Everything was nice clean and as advertised. Would recomend, and will stay again
    Croatia, Male, 25-30
  • 9.7


    29 Mar 2019
    Overall great experience. I stayed for only one night but everything was fine. Recommended.
    Vietnam, All Female Group, 18-24
  • 9.7


    30 Jan 2019
    Everyone was great! Very comfortable bed as well!
    USA, Male, 31-40
  • 9.4


    05 Apr 2019
    Great hostel. Clean, quiet and the location is perfect. The kitchen was under renovation, but other than that no complaints.
    Canada, Female, 18-24
  • 8.9


    21 Jan 2019
    Nice clean place to stay, good location accessible to the centre and major sights and good restaurants. Good night's sleep.
    Australia, Female, 18-24
  • 6.9


    09 Nov 2018
    Comfortable hostel with big suitcase lockers, lights and PowerPoints at beds, good hot water. The worst part was the fluorescent lighting really, I know that’s petty (and also it’s part of the office block theme so I understand) but it really is so uncomfortable and it made me not want to use any of the communal areas at all. The other thing was that the kitchen for guests is upstairs from the communal space and is tiny so you can’t share a meal with new friends. Make things cosier!!!
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • PlayStation
  • Pool Table