Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- upon prior notice park your car for FREE in our courtyard (on arrival you will see yellow gate and just contact the reception)
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.6

  • Staff 9.4

  • Atmosphere 8.1

  • Cleanliness 9.2

  • Facilities 8.8

Latest Reviews

  • 10.0


    18 Aug 2019
    The cleanest toilets I've ever seen in a hostel. Everything was super clean and nice, the atmosphere and the staff were great AND there was AC which was wonderful! Would definitely recommend.
    Finland, All Female Group, 18-24
  • 10.0


    16 Aug 2019
    I had a great stay here, was in a good location ( close to tram ), safe lockers, big spacious room, and a decent kitchen :) had a good atmosphere as well! Would recommend for anyone visiting Zagreb :)
    Australia, Female, 18-24
  • 10.0


    12 Aug 2019
    The hostel is great. The entrance is a bit dark at night but the inside is very nice and clean. Rooms were pretty big and bathrooms were comfortable. The staff was very helpful and nice.
    Argentina, Female, 18-24
  • 9.7


    15 Aug 2019
    Nice hostel, staff was nice and helpful, very close to the touristic center
    Israel, Male, 31-40
  • 9.7


    11 Aug 2019
    We felt very comfortable
    Germany, Couple, 18-24
  • 9.4


    06 Aug 2019
    This hostel was situated in a great location, easy to get around the town. Lots of places to eat near by. Mario at the desk was super helpful along with other people at the reception, they knew everywhere to sightsee and suggested restaurant to eat out. The facilities were great, A/C, clean toilets and showers, games room, laundry room. Lockers in the room, balcony in the room, comfortable beds and bedroom door locks. Curtains in room not great but overall would recommend staying here.
    England, Female, 25-30
  • 9.1


    14 Aug 2019
    Really nice hostel, the rooms are very comfortable in the location could not be better. However the kitchen need some improvement.
    Germany, Female, 18-24
  • 8.6


    12 Aug 2019
    Very clean, comfortable hostel in a good location. The staff was absolutely great. The atmosphere was meh: the common room looked amazing, but we never really saw anyone going down there. Would stay again though!
    Netherlands, Female, 18-24
  • 7.7

    Very Good

    30 Jul 2019
    Good location. Booked 2 beds in a 4 bed dorm but ended up having the room to ourselves both nights. Theres a kitchen and some socialising areas.
    England, Couple, 25-30
  • 6.9


    14 Aug 2019
    No atmosphere and was very difficult to meet people, the staff were lovely and the place was clean but the bathrooms were really awkward and lack privacy when you're having a shower. I wouldn't stay again
    England, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • PlayStation
  • Pool Table