Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- upon prior notice park your car for FREE in our courtyard (on arrival you will see yellow gate and just contact the reception)
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers.

***Please book your parking spot before arrival (Private rooms have priority)*** View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 9.5

  • Staff 9.2

  • Atmosphere 7.8

  • Cleanliness 9.0

  • Facilities 8.8

Latest Reviews

  • 10.0


    21 Sep 2019
    Super clean! Very spacious. Definitely one of the best places I've stayed at!
    Germany, Mixed Group, 18-24
  • 9.4


    03 Mar 2020
    Perfect location that is walk-distance to all popular landmarks and surrounded by supermarkets. The kitchen have everything for ur cook. The locker is too big. They even offer free locker with key before and later check-in and check-out. The shared room is so spacious which I can tell that the most spacious one among a lot of number ones I have stayed. Thank you Bureau team for my great time here. I
    Vietnam, Female, 31-40
  • 9.4


    22 Nov 2019
    Good location near the town center with a great view of the cathedral. Wonderful staff with helpful advice for things to do and places to eat. One of the most comfortable beds I've had in a hostel. Free luggage lockers for use before/after your stay. The bathroom layout is a little awkward and cramped but everything was clean. It was pretty quiet during my stay, I didn't see anybody using the common areas, but the facilities seemed good. Will definitely stay here again on my next visit to Zagreb
    USA, Female, 31-40
  • 9.4


    09 Oct 2019
    genuinely pleasant hostel with friendly staff. Overall a very memorable experience
    India, Male, 25-30
  • 9.1


    09 Mar 2020
    The hostel has really clean facilities. Really liked my stay there. If I go back to Zagreb I will definitely stay again!
    Spain, Female, 18-24
  • 8.9


    11 Mar 2020
    Best hostel I stayed in. Nice and quiet. Toilet area is tiny so you dont have much room for number 2.
    Croatia, Male, 25-30
  • 8.3


    18 Oct 2019
    This was a very nice hostel! Location was nice as it was a 15 minute walk from the train station and super close to the touristy sights. Bathroom layout was very strange and the toilets were quite small. The rooms were spacious and comfortable.
    Canada, Female, 18-24
  • 8.0


    27 Sep 2019
    Had good basic private room
    Australia, Female, 41+
  • 7.4

    Very Good

    10 Dec 2019
    The best thing about the hostel was it's location & proximity to the sights. The frustration was that according to both web page & their own website, this hostel has a 24 hour bar yet when we asked where it was, we were told it doesn't have a bar. When deciding which hostel in Zagreb to book, this was an important facility as we wanted somewhere to chill out after the football match whilst having a game of pool or bar football. The description should be amended as it is not accurate.
    England, Male, 41+
  • 5.7


    08 Nov 2019
    Disappointing and frustrating. First, the good: good facilities and location. However, we were kept awake from 23 to 3 by 20-30 unsupervised children, ages 11-16, running between rooms, shouting, and playing music in the halls. Hostel claimed they weren't responsible for quiet hours because their 1 adult chaperone was staying on a different floor. Also refused to refund a night because no one else on the floor complained, when we were the only non-children on the floor! Can't recommend.
    USA, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • PlayStation
  • Pool Table