Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers.

***Please book your parking spot before arrival (Private rooms have priority)*** View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.6

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 8.4

  • Facilities 8.7

Latest Reviews

  • 10.0


    08 Sep 2021
    I stayed at Bureau for only one night but the experience was awesome. Having arrived early, I could stay in the living room area until it was check in time. The staff was reaally nice and kind. Also, there was a small party in the night, but they were kind enough to turn off the music fairly early. The location was a bit difficult to find because the maps showed that I had already arrived but you must go through a parking lot to get to the hostel. Overall, I totally recommend this hostel!
    Greece, Female, 18-24
  • 9.7


    02 Aug 2021
    The hostel was very clean, the staff was courteous and plenty space to chill out .
    USA, Female, 41+
  • 9.4


    30 Aug 2021
    Friendly staff, good location. I had no complaints during the time I stayed there (one night). Great value for money!
    Sweden, Male, 25-30
  • 8.9


    16 Aug 2021
    Nice hostel in the centre of Zagreb security is good, comfy beds and lots of locker space.
    England, Male, 18-24
  • 8.0


    05 Sep 2021
    Okay for one or two Nights not more.
    Switzerland, Male, 31-40
  • 8.0


    06 Aug 2021
    Very happy with our stay, super location close to the city centre and not far from the bus station which has loads of connections to other countries and the airport shuttle. Friendly & helpful staff
    Malta, Couple, 25-30
  • 7.7

    Very Good

    28 Aug 2021
    bed is nice. staff is 10/10. they're all super nice and helpful--thank you all! laundry service is also a nice touch. location can't get better it was perfect. only complaint: kitchen was not maintained enough--often dirty and greasy, all dishes dirty and all over the place. overall unpleasant cooking experience. otherwise the rest of the facilities are good--computer and chill room, and basement area are great to have. washrooms were also very nice.
    Canada, Female, 18-24
  • 7.7

    Very Good

    22 Aug 2021
    I stayed in 6 hostels in Croatia and this was probably my least favorite. My original room was going to be with people who were literally living in the hostel for like a year and they had stuff everywhere, it was pretty gross. Thankfully, the staff at the hostel are amazing and very accommodating and put me in another room. Facilities are adequate but nothing too special. All in all a fine place for a night or two. Though I didn’t find much of an atmosphere compared to the other hostels I was at
    USA, Male, 18-24
  • 7.7

    Very Good

    28 Jul 2021
    Very clean! The kitchen was really nice as well.
    USA, Female, 18-24
  • 7.1

    Very Good

    23 Aug 2021
    Our room and bathroom was far from clean, old waterbottle in our room and the bathroom was covered in dust and hair and the kitchen was sticky.. However the location was great, so central and the balcony was nice too.
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table