Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers.

***Please book your parking spot before arrival (Private rooms have priority)*** View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.0

  • Location 9.5

  • Staff 9.2

  • Atmosphere 7.5

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 9.4


    20 Jun 2022
    This hostel is really well organised but man is it big! Definitely not very personable because there are just so many people everywhere! Besides that, it is great. Huge bathrooms, giant lockers, decent kitchen, everything is extremely clean and staff are super nice. Let us use the "chill out" room after our nightbus until we could check in. Free computer & printer access is really helpful. Masses of rooms downstairs for hanging out, games, eating, whatever you want! Location is a bit weird, in a carpark/con
    England, Female, 18-24
  • 9.4


    16 Jun 2022
    Good lockers, good kitchen, good beds, pretty good location, the atmosphere was nothing special.
    Sweden, Female, 18-24
  • 9.4


    08 Jun 2022
    The hostel was pretty close to old town and was very nice on the inside. The rooms has balconies and the kitchen and common spaces were very large! Only slight issue is that the doors do not lock automatically so sometimes they would be left open to the joint hallways/balconies.
    USA, Female, 25-30
  • 8.3


    06 Jun 2022
    Location was absolutely perfect, right in the centre of town! All the staff I met were really friendly and super helpful! Air conditioning wasn't working and there was only cold water in the showers. Everywhere was a bit grubby too.
    England, Female, 25-30
  • 8.0


    10 Jun 2022
    Really nice rooms and staff were nice but the pictures of the kitchen are rather misleading. The kitchen shown in the picture is staff only - the one we were allowed to use was small and dirty.
    England, Female, 18-24
  • 8.0


    07 Jun 2022
    The location is great but the pool table sticks were broken and the laundry machines which meant we had to go to a laundromat which was an inconvenience and took time from our trip.
    USA, Female, 18-24
  • 7.7

    Very Good

    07 Jun 2022
    Very good stay in this hostel, I recommend!
    France, Mixed Group, 18-24
  • 7.7

    Very Good

    06 Jun 2022
    this hostel’s location is unbeatable, a short 5 minute walk to the main town centre square and all the touristy stuff if within walking distance. as well as a big spar supermarket and bakeries just around the corner. the hostel itself was good, nice kitchen and great bathrooms (the showers actually had a shelf to put your stuff which if you’ve stayed in other hostels you know that’s a luxury!) not the most social hostel but would still recommend.
    England, Female, 18-24
  • 6.0


    11 Jun 2022
    The kitchen was terribly dirty and there was no dish soap or towels. We couldn’t use it. It was overall a fine stay but if you’re looking to make friends, the vibe and culture of the hostel is not conducive to that. There were a lot of sketchy vibes and it just wasn’t what we were hoping for. There were times I felt uncomfortable and unsafe to be honest. Guys were going into the women's bathroom and also vaguely just being creepy. However, it was a pretty cheap stay.
    USA, Female, 18-24
  • 5.4


    20 Jun 2022
    We were guilt-tripped and harshly spoken to (and fined) by two of the staff members after we accidentally used the wrong bathroom, despite the lack of any clear signage. It was incredibly unprofessional and inappropriate — one of them wouldn’t let us leave until we paid the fine he arbitrarily instituted. Other than that, it was fine. I guess. Wouldn’t stay here again.
    USA, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table