Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation before 2 weeks prior to arrival will not be charged. All after will be charge in the amount of 100 percent for the first night amount (No show).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The hostel is located in a very centre of the imaginative and playful Zagreb. We are only three minutes away walking from Zagreb's main, Ban Jelačić square, but still in a quiet and peaceful yard isolated from traffic noise.

A newly-renovated, modern designed hostel with full service operating 24/7 allows you to relax and rest as well as to have fun. You can book your staying in specially designed double, triple, quadruple, five, six and eight-bed rooms and private ensuite rooms. Each room has a locker with the key, air condition and Wi-fi access. The whole hostel is a gallery with photographs of a young artists from all over the world.

In Hostel Bureau you also can:
- surf the Internet, play Foosball, billiard and Playstation or watch channel TV programs in our spacious living room
- order light tasty buffet breakfast, enjoy a cup of coffee and make new friends from all around the world
- cook tasty meals in our fully equipped and modern kitchen for guests
- enjoy and have peaceful rest in our beautiful and spacious rooms with balcony
- enjoy in beautiful view of the Zagreb Cathedral which is one of the main landmarks
- find some interesting books in our book exchange reading corner
- enjoy and have a snack because we have vending machines for coffee, cold drinks and snacks
- print your tickets or documents at the reception

We are not party hostel but we always encourage our guests to meet other travelers and have fun in our spacious common rooms in basement.

Hostel Bureau is also suitable for groups and seminars because we have modern equipped conference hall for meetings and group get-togethers.

***Please book your parking spot before arrival (Private rooms have priority)*** View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 9.8

  • Staff 9.5

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 9.3

Latest Reviews

  • 10.0


    03 Jul 2021
    I stayed here for two weeks! The people who work here are nice and very helpful, the beds are extremely comfortable, the WiFi is reliable and decent, the place is kept clean and tidy. The location is perfection, the very center of town and there are loads of shops and lovely restaurants and cafés all around. 10/10 would recommend to a friend 😍😁
    Ireland, Female, 25-30
  • 10.0


    13 Jun 2021
    Great experience - comfortable, clean and well organized!! Thank you so much for taking good care of me.
    USA, Female, 31-40
  • 10.0


    08 Jun 2021
    Very nice place inside the castle walls where everything is interesting to see highly recommend!
    USA, Male, 41+
  • 10.0


    20 May 2021
    Clean, staff is really nice and always there to help, really close to the center and tram is only a couple minutes away, anything u would wish from a hostel, has everything u need and more :)
    Croatia, Female, 18-24
  • 10.0


    11 May 2021
    I really liked this hostel, staff so so helpful about the guests concerns, delicious breakfast, and top view from the rooftop.
    Colombia, Male, 25-30
  • 10.0


    30 Apr 2021
    Amazing staff and atmosphere ❤️
    Ireland, Female, 25-30
  • 9.7


    05 Apr 2021
    Super nice hostel, with a nice athmosphere!
    Argentina, Male, 31-40
  • 8.3


    05 Jul 2021
    This hostel is well located, being only a 5 minute walk from the main square. Although it looks nice in the pictures, the facilities felt a bit like a 70s style school building. But it still gets the job done and each room has AC and lockers. Sadly due to COVID, there wasn't much going on in terms of atmosphere. I still met plenty of other guests, although there were some dodgy people staying there. Overall, the hostel gets the job done, but don't expect a classic backpacker vibe.
    USA, Male, 25-30
  • 7.1

    Very Good

    06 Jul 2021
    Staff sympa, chambres ok, salles de bain moyen car pas vraiment de place pour poser ses affaires et c’etait pas tres intime, cuisine qui a le merite d’exister mais assez sale et souvent pas bien rangée donc ca donne pas envie d’y cuisiner ni meme d’y manger, mais sinon la localisation est top, et finalement ca vaut le prix (peu cher)
    France, Female, 18-24
  • 6.6


    28 May 2021
    The staff is really kind but I think they should try to not let people stay at the floor's corridors during the night. It was too noisy and nobody intervene. I stayed in a single room where the walls were not clean at all and the towel they gave me was too used off. Overall I don't think that the whole experience was value for money. I paid almost 30euros.
    Greece, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Foosball
  • Games Room
  • Pool Table