Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Se cancela el día de la llegada o entrada al hostel. el medio de pago es en efectivo o tarjeta.

Additional Terms and Conditions

Se cancela el día de la entrada al hostel. por medio de tarjeta o efectivo.

Additional Info:

Los niños deberán de tener un adulto encargado.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Casa Tranquilo offers security and comfort for our guests. We have free parking for 7 cars, breakfast included, common reading and rest room, common kitchen, balcony, rooms with private bathroom, rooms with shared bathroom, laundry service with additional cost, hot water.

Hostel Casa Tranquilo is located in the center of the city of Santa Elena Monteverde, 400 meters south of the bus station, 150 meters from the taxi station, 100 meters from the supermarket.

At Hostel Casa Tranquilo we have 8 rooms: 3 bedrooms with shared bathroom; 4 private rooms with private bathrooms; and 1 room is private but with shared bathroom. All the bathrooms have hot water.

Hostel Casa Tranquilo Policies & Conditions:

Cancellation policy: 24h before arrival.

In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes included.
Breakfast included.

Reception 06:00 - 22:00.
No curfew.
No pets. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.0

  • Location 9.2

  • Staff 9.7

  • Atmosphere 9.0

  • Cleanliness 8.8

  • Facilities 8.5

Latest Reviews

  • 10.0


    16 Mar 2020
    We enjoyed our stay at Casa Tranquilo. It was by far the best hostel we stayed at during our one week trip in Costa Rica. The owners, 3 brothers, are extremely friendly and helpful and they cater for your every needs. Would definitely stay there again . All the best !!!
    USA, Couple, 25-30
  • 10.0


    11 Feb 2020
    Great place, recommended!
    Italy, Male, 31-40
  • 10.0


    09 Feb 2020
    This was the best place I’ve ever stayed. Mike and his brothers are amazing and made my stay incredible. If you’re traveling to Monteverde you need to stay here. 10 Stars. Will definitely be coming back.
    USA, Male, 25-30
  • 10.0


    11 Jan 2020
    Awesome hostel, staff is super friendly and helpful (thanks again Mike and Hector!) Best showers in Costa Rica, and a pretty sweet location ( close to downtown) only planned 3 nights and ended up coming back again. There is a reason it's the best hostel in Monteverde.
    Canada, Mixed Group, 25-30
  • 10.0


    09 Jan 2020
    Lovely staff and the best shower I’ve had in a long time!!
    Germany, Female, 18-24
  • 10.0


    26 Dec 2019
    Very nice place run by 3 brothers, who were very helpful in setting up my travel plans and providing recommendations during my stay there.
    India, Female, 25-30
  • 9.7


    15 Mar 2020
    Excellent stay at Casa Tranquilo, the staff were so friendly and helpful, they went above and beyond to help me organise trips. The atmosphere was perfect for chatting and meeting people. Very chilled out, nice spacious room with locker. One of my favourite hostels in Costa Rica, I’d defiantly stay again. Thanks for all your help 😀
    England, Female, 31-40
  • 9.7


    02 Jan 2020
    Casa Tranquilo is run by 3 (or is it 4) brothers and their family, I was greeted with as warm welcome and lots of informants about what to do in the Monteverde area. A very amiable atmosphere as is appropriate for a place with such an name! I think I chatted with just about every other hosteller who through during my stay and had pleasure of meeting folk from Austria, Czech Republic, Switzerland and Canada. If you want somewhere cool and relaxing this is the place to stay.
    England, Male, 41+
  • 8.6


    28 Dec 2019
    Micheal and staff were great! Its in a decsnt location to the shops, tours and buses. Great stay. They need a pool table though.
    England, Male, 31-40
  • 7.4

    Very Good

    09 Mar 2020
    This hostel is very much a no-frills, bare-bones stay which is reflected in the price. However, I do think they can take some small steps to make it a bit more comfortable. The bed was very old and uncomfortable and although the sheets were "clean" there were several stains on them which gave them a very gross feeling. The blankets on them were also obviously old. Otherwise, it's in a great location, has a very chill vibe and fun common space to relax after a day of hiking. Showers were hot.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wi-Fi