Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

RESERVATIONS small groups: (<6 people or < 3 rooms)

Our cancellation policy is the following:
If you cancel one day before or the same day, we will keep your deposit.
If you cancel 2 days or more in advance we will give fully refund.

FOR GROUPS OF 6 OR MORE PEOPLE, OR MORE THAN 3 ROOMS:

Our cancellation policy is the following:
If you cancel within 6 days or the same day of your reservation, we will keep your deposit.
If you cancel more than 6 days in advance we will give fully refund.

For all groups: if the number of people is less and we are not notified 6 weeks in advance, you will be charged for the original number.

Additional Terms and Conditions

a 50% deposit needs to be received by us in advance.

For groups with 6 or more people we give 1 guide a courtesy stay.
For groups with less than 6 people, we give a 50% discount to one guide.

If any damage is made, we will charge accordingly to price of repairment or replacement.

Group guides/Team leaders are responsible for all the keys. In case of missing or lost keys we will charge $10 per set.

Also if any damage is made to anything on our property, we will charge accordingly to the price of repair or replacement.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We offer nicely designed and super clean private rooms and as many guests have mentioned, wonderful (non-electric) powerful showers with warm water. In our common areas you can easily meet other travelers should you wish but its also possible to find your own quiet space. There is a garden terrace and also a rooftop terrace with volcano view. Use of the common kitchen is possible by reservation.All beds have comfortable orthopedic mattresses.
We offer free tea and delicious locally harvested Turrialba coffee in the mornings.
Our staff speaks Spanish, English and Dutch. All information on tours is available here and we can also book it for you.

We are located right in the center of town, 7 minutes walk from the main bus terminal, 2 blocks east and 2 blocks south.

Please note:
Check in time is from 2 pm to 8 pm.
Check out time: 11 am

Taxes Included.
We accept US dollars or Colones, using the exchange rate of the day of payment.

Our reception is open from 08:00 till 20:00. If you arrive early in the morning or late at night, please let us know in advance. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    13 Mar 2022
    Outstanding hostel! The staff was extremely kind and helpful, and the location in Turrialba is perfect. Beautiful back garden area and rooftop--fully recommended, definitely a quiet hostel so not ideal for a party atmosphere, but it's a perfect peaceful spot.
    USA, Male, 25-30
  • 10.0

    Superb

    21 Dec 2019
    Great and friendly hostel. Beautiful space!
    USA, Female, 31-40
  • 9.7

    Superb

    30 Jan 2022
    Friendly staff that go above and beyond, clean rooms with everything you need!
    England, Couple, 25-30
  • 8.6

    Fabulous

    21 Jun 2022
    Casa de lis was a nice place to stay in Turrialba. We enjoyed the rooftop and the complimentary coffee in the morning. A communal kitchen is missing..
    France, Male, 25-30
Read all reviews

Facilities

Free
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Wheelchair Friendly
Services
  • Housekeeping
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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