Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

RESERVATIONS small groups: (<6 people or < 3 rooms)

Our cancellation policy is the following:
If you cancel one day before or the same day, we will keep your deposit.
If you cancel 2 days or more in advance we will give fully refund.

FOR GROUPS OF 6 OR MORE PEOPLE, OR MORE THAN 3 ROOMS:

Our cancellation policy is the following:
If you cancel within 6 days or the same day of your reservation, we will keep your deposit.
If you cancel more than 6 days in advance we will give fully refund.

For all groups: if the number of people is less and we are not notified 6 weeks in advance, you will be charged for the original number.

Additional Terms and Conditions

a 50% deposit needs to be received by us in advance.

For groups with 6 or more people we give 1 guide a courtesy stay.
For groups with less than 6 people, we give a 50% discount to one guide.

If any damage is made, we will charge accordingly to price of repairment or replacement.

Group guides/Team leaders are responsible for all the keys. In case of missing or lost keys we will charge $10 per set.

Also if any damage is made to anything on our property, we will charge accordingly to the price of repair or replacement.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

All beds have comfortable orthopedic mattresses. We have several communal areas, like a living room with TV, a wooden deck in the back which leads to the garden and a terrace on the roof.

We offer free tea and coffee in the mornings and we have a new fully equiped kitchen for our guests to use with all basic spices available.
Our staff speaks Spanish, English and Dutch. All information on tours is available here and we can also book it for you.

We are located right in the center of town, 7 minutes walk from the main bus terminal, 2 blocks east and 2 blocks south

Please note:
Check in time: 1 pm
Check out time: 11am

Taxes Included.
We accept US dollars or colones, using the exchange rate of the day of payment.

Our reception is open from 08:00 till 20:00. If you arrive early in the morning or late at night, please let us know in advance. We charge an additional fee for late night check-ins after 8pm. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.2

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.7

  • Facilities 9.7


Latest Reviews

  • 10.0

    Superb

    27 Feb 2019
    The staff were incredibly helpful. They had good ideas about where to go and what to do. We wish we would have emailed with them more when planning the trip. The location is very secure, your keys unlock the front gate and front door. There are secure lockers, but they are not large enough to fit a pack, so you do have to choose which vital things are in it. There is parking, but you have to reserve it. There are three spaces and two are parked in. Nice kitchen for use Quiet. Welcoming.
    USA, Couple, 31-40
  • 10.0

    Superb

    23 Feb 2019
    Very friendly staff, very cosy place. Had everything I expect from a great hostel (good equipped kitchen, plugs next to each bed, even reading lights, great hang out areas, clean bathrooms, etc.)
    Germany, Female, 18-24
  • 10.0

    Superb

    28 Aug 2018
    Great place. Immaculately clean. Easy to find. No negatives
    Saint Lucia, Male, 25-30
  • 10.0

    Superb

    08 Mar 2017
    Beautiful private room. Really nice and friendly staff. Their laundry service they provide even returned our clothes folded neatly in a basket at our door. Great stay in a good location. Also the rafting tour we booked through them was top notch!
    New Zealand, Couple, 25-30
  • 10.0

    Superb

    11 Jan 2017
    I barely stayed there so I was not around the staff very much, but the place was super nice! Awesome bathrooms and showers. The Dorms rooms also are very nice with reading lights, blankets, and outlets everywhere.
    USA, Male, 18-24
  • 10.0

    Superb

    19 Nov 2016
    Such a wonderful hostel. We stayed in two different private rooms on separate occasions during our trip. I would suggest booking a room at the BACK of the building, and forfeiting the balcony off Room 6 (where we stayed our first time) to avoid noise pollution. Still, a nice enough stay that we decided to book there again later in our trip. We're very happy with their front desk staff's friendly and attentive service, cleanliness and modern decor & facilities.
    Canada, Female, 25-30
  • 10.0

    Superb

    14 Oct 2016
    Great little hostel in Turrialba, Everyone was super nice and the rooms where always clean and super secure. Wash room and shower where super b as well. Love this place and will definitively stay here if we are back in Costa Rica.
    Mexico, Male, 31-40
  • 9.7

    Superb

    21 Dec 2018
    Amazing hostel! Located an easy, short walk from the bus station, the hostel was very easy to find. Staff are friendly and very helpful. There is plenty of information posted around the hostel of what to do, where to go, restaurants and travel times/bus info. Organized the white water rafting through the hostel and it was the best rafting experience I’ve been on. Kitchen facilities were great as well. Overall, I would highly recommend visiting Turrialba, doing the rafting and staying here!
    Australia, Male, 25-30
  • 9.7

    Superb

    13 Dec 2018
    Lovely place, lovely staff and dorm rooms aren't too big.
    Sweden, Male, 18-24
  • 9.4

    Superb

    18 Dec 2016
    Just stayed one night on our way from Manuel Antonio to Peurto Viejo. If you are debating whether to stop or not, the drive is manageable in one day. We made the stop worthwhile by going white water rafting with Tico's River Adventures, which was recommended from the hostel. It was a great day, Fabio was fantastic and made us feel safe for our first rafting adventure. The town of turrialba doesn't have much to offer in our opinion. Staff at the hostel were very helpful!
    Canada, Mixed Group, 25-30
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

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