Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

In case of no show we will charge the 100% of the reservation to your credit card.

Additional Terms and Conditions

Para garantizar las reservas de 8 huéspedes o más, el establecimiento exige el pago por adelantado de un depósito correspondiente al 50% del importe total de la estancia. Una vez efectuada la reserva, el establecimiento se pondrá en contacto con los huéspedes para proporcionarles la información necesaria.

Este suplemento no se incluye de forma automática en el importe total de la reserva.

Normativa fiscal del país:
De acuerdo con las leyes fiscales del país, todos los ciudadanos chilenos (y los extranjeros residentes en el país) deben abonar un suplemento del 19% en concepto de IVA.
Para acogerse a la exención del pago de dicho suplemento del 19% en concepto de IVA, se deberá realizar el pago en USD y presentar una fotocopia de la tarjeta de inmigración y del pasaporte. Si se efectúa el pago de la estancia en moneda local, deberá abonarse dicho suplemento. En caso de no presentarse en el establecimiento, la factura se emitirá en moneda local y estará sujeta al suplemento en concepto de IVA.
Este suplemento en concepto de IVA no está incluido en las tarifas del establecimiento y debe abonarse aparte.

Informa a Hostal Casaltura con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Los niños solo pueden alojarse en habitaciones privadas, no en habitaciones compartidas.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Casaltura

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Comfortable and spacious, or house is decorated stylishly and warmly; the wood takes centerplace, fusing both classical and modern.

Illuminated and ample, our hostel is a unique place in the city. The hostel is divided in 2 buildings. The main building is large and divided in two levels, 15 rooms with wooden floors and beautiful details. In addition, it has a terrace on the top. The second building is located right next to the main one, and has 4 superior rooms, that gives to the guest more privacy.

Our location is privileged, San Antonio with Ismael Valdes Street, next to the forest park; near to the historic neighborhood of Santiago. This Allow the tourist to easily access the typical places of the city, such as: Central market, Plaza de Armas, Cerro San Cristobal, pre-Columbian Museum, Cerro Santa Lucia, Bellavista (Patio), Bellavista La Chascona (Pablo Neruda), La piojera, Centro Mall, La Moneda, Santiago Cathedral, Paseo Ahumada, Estacion Mapocho, supermarkets, banks, among others.

We invite you to know about our services and the true comfort that only Casaltura can offer you!!! View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.2

  • Location 9.4

  • Staff 8.8

  • Atmosphere 8.0

  • Cleanliness 9.4

  • Facilities 7.8

Latest Reviews

  • 10.0


    08 Mar 2019
    Helpful staff in a centrally located hostel. The room was large and a number of areas to hangout as well as a kitchen to use if you wanted. Every thing we wanted to see was in walking distance.
    Australia, Female, 41+
  • 9.4


    22 Nov 2019
    Really nice building with super friendly staff. Stayed there during the riots and they made us feel super safe and showed us many things to do.
    Switzerland, Couple, 31-40
  • 9.4


    02 Oct 2019
    Beautiful building. Location is good as close to metro and easy walking distance to downtown. Free water and coffee all day. Breakfast is a bit basic. WiFi reach was poor in our room (9).
    Scotland, Couple, 25-30
  • 9.4


    30 Jun 2019
    Great stay in Casaltura, Santiago. Was visiting for a conference and the place is really well located. Staff were really helpful and accommodation was lovely. Only negative aspect was insulation : there are heaters in ever room but, as it is an old building, it is very drafty. But otherwise, a great place.
    Ireland, Male, 31-40
  • 9.4


    11 Apr 2019
    Really enjoyed my stay at Casaltura. The people make the difference in any location for me, and the staff here were incredibly welcoming, helpful and friendly. They helped me with restaurant recommendations, advice and tour bookings, all of which meant that I had a great time in Santiago. The building itself is so central, walking distance to almost everywhere. Given the location there was some traffic noise. It's an older building, so some of the bathrooms are older, all immaculately clean.
    Australia, Female, 31-40
  • 8.6


    27 Mar 2019
    Very safe. Stayed in a private room which was out of the main building two doors down. Room was clean and provided towels but wasn’t cleaned daily. Good breakfast and staff were lovely. They can arrange a cheaper taxi to airport. Slightly out of the main area but better if you want a quiet stay.
    England, Female, 25-30
  • 8.3


    16 May 2019
    Staff were nice but worst showers we had in our whole month of travelling. The hot water pressure was so bad it was just a trickle of water. Also they had 2 cats that live at the hostel. I had to take antihistamines all week as I’m allergic to cats. They really need to mention the cats when advertising the hostel.
    Australia, Female, 41+
  • 8.0


    02 Apr 2019
    Place was super clean, and the cleaners were lovely. Breakfast was okay but not as amazing as described in reviews. Book tours in town rather than with the hostel to save $$
    Australia, Female, 25-30
  • 7.7

    Very Good

    16 Feb 2019
    The location and rooftop are by far the best parts about this hostel. Nothing better than sitting on the rooftop enjoying the view and smell of fresh herbs and sight of flowers. The rooms were small, but adequate. The bathrooms were tiny, and not super clean. The breakfast was fairly standard as well. There is a kitchen to cook in but it was also small and not much room for more than 2 people to cook. But for us the rooftop made the rest of it worth it.
    USA, Couple, 18-24
  • 7.1

    Very Good

    10 Mar 2019
    Nice building and friendly staff but no atmosphere and no way to meet fellow travellers. The rooftop balcony is lovely but it was just too quiet (maybe this was just when I went rather than the hostel’s fault). The area isn’t the safest, I didn’t feel safe walking alone at night and saw someone get mugged my first morning.
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Book Exchange
  • Fridge/Freezer
  • Iron / Ironing Board
  • 24 Hour Reception
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi