Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostel Cattleya is a small and comfortable Hostel with all the necessary services and amenities to bring the very best experience to our guests and travellers. In addition, our experience in the hospitality sector will help us to make the stay of our guests and travellers the best possible one.

We are located in Monteverde, near to some of the best attractions and landmarks of the city such as Monteverde Butterfly Gardens, Ecological Sanctuary and Children's Eternal Rain Forest Bajo del Tigre, amongst other interesting spots of the city that you can experience around our city.

We have several accommodation options, both shared and private options, all of them to satisfy the needs and desires of our guests and travellers. We have also several common areas where the guests and travellers will be able to exchange past experiences and future plans.

Hostel Cattleya Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 12:00
Check out before 11:00 .

Payment upon arrival by cash.
Taxes included.
Breakfast included.


The reception service is open 24 hours.
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.5

  • Location 8.4

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    17 Sep 2019
    Great stay here with our family, Jonathan and his family were so helpful and kind. They work hard for everyone. The location is perfect walking distance from santa elena town to go for food/drink and super market nearby to cook your own. The hostel is sparkling clean. Thanks so much guys!
    England, Female, 31-40
  • 10.0


    07 Sep 2019
    Very happy with my stay here. Friendly and clean. Includes a good breakfast and there is a big kitchen. Most of the other hostels were right on the main road (very noisy) those one is a 1 minute walk down a quiet side street at the end of town.
    USA, Male, 31-40
  • 10.0


    28 Aug 2019
    This is by far the best hostel experience I've had anywhere, and I've stayed in a lot. Great breakfast, super clean rooms/bathroom. And the owner is very helpful and knowledgeable in regards to the tours and activities in the town.
    USA, Male, 25-30
  • 10.0


    11 Aug 2019
    My stay at the hostel was amazing. Jonathan is great, super friendly and helpful, knowledgeable about the area and the tours. The rooms was very clean and comfortable. The hostel is brand new, great location. Breakfast included was delicious with a selection of jam. I booked a shared room but since there weren’t many people he managed to spread guests around and everyone had a private room for the same price, this was a very nice gesture. Muchas gracias y buena suerte!
    Spain, Female, 25-30
  • 10.0


    10 Aug 2019
    The staff were welcoming and helpful. Jonathan helped us organise transport to the reserves and provided advice on what to see/do. The kitchen is well stocked with spices etc which made cooking a breeze. The hostel has a great atmosphere and I would definitely stay again.
    Australia, Couple, 25-30
  • 9.7


    07 Sep 2019
    Absolutely great! I stayed in cattleya for 3 nights and it was amazing. Everything that has been written about Jonathan here is true. The guy is friendly, professional and helpful. The includes breakfast was great and the shared kitchen is a nice place to meet other travelers. Highly recommended!
    Israel, Male, 18-24
  • 9.7


    06 Aug 2019
    Jonathan the owner is super nice with lots of great suggestions about what to do and very helpful with setting up shuttles for daily activities and your next destination. The hostel is in a quiet little area less than a five minute walk from downtown. The hostel is clean and has everything you need. They even start off the day by cooking you a delicious breakfast and giving you a hot cup of coffee.
    USA, Couple, 25-30
  • 9.4


    03 Sep 2019
    Not the best location but very inexpensive and the hostel owner is awesome. Honestly the best I have felt staying in any hostel anywhere so far. You will feel so cared for and will not be cheated such a great owner and I recommend booking all your tours here as you'll get the best fair rate and full honesty about what is the best to do. Highly recommended!
    USA, Male, 31-40
  • 9.1


    24 Aug 2019
    the owner Jonathan is so kind! He really goes out of his way to help his guests however best he can. He accommodated my health needs for the breakfast and didn’t charge me when I lost his keys! there are no lockers however. theres a bit of a lack of a common area. (The common area is the kitchen and reception) chill hostel for relaxing and taking care of yourself but not the best if you want to party. thanks jonathan!
    Canada, Female, 18-24
  • 8.9


    11 Aug 2019
    Great host, very friendly, kind and helpful. Breakfast was great too. Bed could maybe do with a thicker sheet as you could feel the springs when you sleep but only a minor thing! All in all a great stay for a great price :)
    England, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi