Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

the case of a booking more than 10 people which must tell us cancellation 14 days before. You will be charged a fee of all days from credit card about no show or cancellation within 7 days. .

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Chillout, the accommodation in the heart of Osaka.

It boasts a close proximity to major sightseeing areas in Osaka, as well as being conveniently located within walking distance of public transport facilities.

At Hostel Chillout, you will relax in the chill out room and have the opportunity to chat with travelers at home and abroad, while enjoy darts or table football.

Hostel Chillout is a warm and friendly hostel that welcomes travelers from all over the world. You can get anywhere cafes, restaurants, nightclubs. All drinks are sold at hostel with the resonable price. We have a wealth of experience in the industry and know what travelers value and need during their stay.

Hostel Chillout is the hostel with difference. Hostel Chillout, we are the coolest.

***Property Policies & Conditions:
1. Check-in Time: from 09:00 to 22:00.
2. Check-out Time: until 11:00
3. Payment: Cash (JPY) only upon arrival.
4. Cancellation Policy:
(1) Up to 3 days advance notice before the arrival date is required.
(2) The hostel has to charge the first night if you cancel the booking within 2 days.
5. Age Restriction: The minimum age to stay at the hostel is 15 years old.
6. Reception Hours: from 09:00 to 23:00 daily.
- If you are planning to arrive after 22:00, please contact the property in advance using the information on the booking confirmation.
7. Please do not take any NON-GUEST into the hostel.
- Otherwise, we will charge 20000 Yen penalty for our guests’ security.
8. No smoking in the entire building.
9. Pets are not allowed. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 10.0

  • Location 9.3

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 8.7

  • Facilities 9.0

Latest Reviews

  • 10.0


    15 Dec 2019
    Clean, comfortable, secure and welcoming atmosphere. Nori-san who owns the place is a great host. Although my stay was short I felt like I was staying at a friend’s place. Easy to meet other travellers, the bed was comfortable and private, the toilet and showers were also clean and it was a plus that the train station was a 4 minute walk away. Overall it was a great stay and would recommend. Definitely a chill vibe at this hostel.
    USA, Male, 25-30
  • 10.0


    13 Nov 2019
    Nori and Son san are very friendly and knowledgeable about the area. They go out of their way to help and provide great service. The hostel is within walking distance from Nishishinsaibashi, great location. Will definitely stay again when I am in the Osaka area!
    USA, Male, 18-24
  • 10.0


    30 Sep 2019
    Had a great stay at hostel chillout for 2 nights. Staff were incredibly friendly and welcoming. Could not recommend enough!!
    Ireland, Male, 18-24
  • 10.0


    20 Jul 2018
    The owner is really nice haha
    South Korea, Female, 18-24
  • 10.0


    16 Jun 2018
    Cheap, great location, cool staff, plus goodies in the common lounge. Bed was like a rock though.
    Canada, Male, 18-24
  • 10.0


    26 May 2018
    The bed, shower and kitchen are all clean, and the staffs are friendly. Very close to Namba station, Dotombori and America village, so I could come back from night clubs whenever I like. But it is too big to make friends with others.
    Japan, Female, 18-24
  • 9.1


    31 Mar 2019
    Walking distance to the Dotonbori and Amerikamura were big pluses. Near a main road but quiet at night. Common area was nice and big. Staff was really friendly and helpful. Atmosphere was ok as most people kept to themselves but I would recommend this place and would stay again.
    USA, Male, 25-30
  • 8.9


    21 Oct 2019
    Cheaper than other hostel in Osaka. Towel is included. Standard facilities are equipped and clean. Each bed has two electric outlets.
    Japan, Male, 31-40
  • 7.1

    Very Good

    04 Jun 2018
    Pretty far from town and very quiet. Otherwise a cute little place
    USA, Male, 25-30
  • 6.3


    27 Nov 2019
    Staff are very laid back "groovy" kind of people, showers are a bit dirty but rooms were clean and basic.
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi