Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Fantastic Cleanliness
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Property Description

Hostel Cross located in Lugo, in the most emblematic area of the city, (restaurant area). Hostel Cross offers different types of accommodation so that you can choose the one that best suits your needs and make your stay in the city more comfortable. The air-conditioned rooms all have free Wi-Fi access.

We are located in one of the best locations of the city, near to some of the best and most renowned attractions and landmarks of the city such as Muralla de Lugo, Monumento del Bimilenario, Porta Miñá, and the Historical Old Town of Lugo, amongst other important spots of our city.

The establishment has 48 bunk capsules, each one has a locker with lock and plug inside, interior lighting, curtain and shelf in the headboard.There are groups of bunk beds with a balcony or patio. All have shared bathroom facilities.In the establishment you will find a shared lounge where you can relax (3rd floor).

Hostel Cross Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 15:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast not included - 5.00 EUR per person per day.


There is the possibility to do an automatic check in out of the reception office hours.
No curfew.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.0

  • Location 10.0

  • Staff 6.5

  • Atmosphere 6.5

  • Cleanliness 10.0

  • Facilities 9.5

Latest Reviews

  • 9.1


    23 May 2018
    Did not see a life staff the entire time.
    USA, Male, 41+
  • 8.6


    20 Jul 2020
    Great location but also a bit noisy if the windows are open. Self check in during this time and sanitary bedding and disinfected toilets. I found the staff to be a little difficult to communicate with and was a little upset that I couldn’t get the vending machines to work. Many people coming and going early in the morning. Not bad if you like a clean place!!
    Wales, Male, 41+
  • 8.3


    15 Jul 2020
    Nice bed and cupboard to keep valuables . Perfect location , right beside bars
    Ireland, Male, 31-40
  • 8.3


    22 Apr 2019
    A clean hostel that seems a bit sterile. There is no staff to check you in, just cleaners briefly each day. Nice 3rd floor lounge.
    USA, Mixed Group, 41+
  • 8.0


    15 May 2018
    If you're walking the Camino Primitive and you arrive hot and tired after walking 30+km you do not want to be faced with an electronic checking in system! The reception is only staffed in the morning. If you are a peregrino there are no clothes washing facilities. At 1.30 to approx. 5am the disco downstairs starts! The night safety lights shine straight into your eyes if you have a nearby bottom bunk. If you pull the "pod" screens down you will sweat.
    England, Female, 41+
  • 5.4


    11 Jul 2018
    It was very difficult to check in as nobody was there to help, the automated touch-screen check-in didn't work, nobody answered the phone numbers we called and there was nowhere to store bikes. The bedrooms & bathrooms were clean but the synthetic sheets and pillowcases didn't fit the beds and were very uncomfortable, especially in the hot room. Lugo is a really nice place, but maybe look for somewhere else to stay which has at least one member of staff who can help.
    England, All Male Group, 31-40
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Linen Not Included
  • Internet Access
  • Towels for hire
Food & Drink
  • Vending Machines