Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.7
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

We are a family´s place attended for the owners. Its a friendly and funny hostel. We have social life and community activities. The hostel is located in the heart of the town. 350 meters from the bus station and 50 meters from the central square. We have all the beginnings of the trails in our door. We have two different places for cook and eat. One bigger with LCD, Satellite TV, free WI-FI, table games, ping pong, etc. And the other more quiet and empty for rest and calm.

The hostel was the first private property in town. That give us a perfect location beside the Fitz Roy, and Cerro Torre Mountain with the perfect view of it. All the restaurants, bars, and night life begins 20 meters from here.

The rooms are spacious, clean and simple. Has 6 beds inside, and all have a private bathroom inside with heaters, lockers, hot showers 24 hour, sheets and blankets. The cleaning is daily and free of aditional charge.

Hostel Del Lago policies and conditions:

Check-in time starts at 2 pm (noon)
Check-out time is 10 pm.

WE HAVE LATE CHECK OUT AND STORAGE BAG TO PAY.
Payment types accepted at this property: cash and credit card with 10 of SURCHARGE.

Cancellation policy: 7 days before arrival

Taxes included.

Breakfast NOT included.

General:

7am to 1 am reception open.

No curfew.

Please inform the property of your expected arrival time in advance.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.7

  • Security 7.9

  • Location 9.0

  • Staff 8.1

  • Atmosphere 7.6

  • Cleanliness 7.1

  • Facilities 6.8


Latest Reviews

  • 9.7

    Superb

    28 Jan 2019
    One of the better hostels I stayed at while backpacking Patagonia for 4 weeks! Bedrooms are warm, kitchen is well stocked, and the people are really nice!
    USA, Female, 18-24
  • 8.9

    Fabulous

    20 Mar 2019
    Me and my friend had an amazing time at this hostel. Staff was super friendly and recommended us a great restaurant with delicious steaks. The beds were very comfy and bathroom clean. Would love to come back there in the future!
    Poland, Female, 18-24
  • 8.0

    Fabulous

    13 Feb 2019
    Great location, and cozy hostel. Good vibe as well. The internet is almost non-existent.
    USA, Male, 31-40
  • 7.4

    Very Good

    05 Feb 2019
    Very nice, met nice people, great location. Downside was that as soon as checkout time passed, they kicked us out (and weren’t super friendly about it) or else pay extra which seemed strange for a place where people are always hiking for long periods of time. Accommodating, except never for free.
    USA, Female, 18-24
  • 7.4

    Very Good

    04 Feb 2019
    This hostel is pretty clean and has good facilities with 2 fully equipped kitchens and a bathroom in some rooms(mine had), but it wasn't the best stay. Wi-Fi didn't work at all. The staff wasn't very friendly as well.
    Israel, Male, 18-24
  • 7.1

    Very Good

    07 Feb 2019
    Okey hostel. The room and building in general was freezing. They didn’t turn on any heat even though they had oven i the room. Cold shower as well. The staff was kind of rude.
    Norway, Female, 18-24
  • 6.9

    Good

    20 Feb 2019
    Simple and good enough for the price. Except you definitely HAVE to leave the hostel after your check out time, you cannot even sit in the common area at all afterwards which isn’t a huge deal but a little weird. And I’m sure doesn’t happen a lot but my friends and I got into a heated conversation with a staff member/manager over it which was ridiculous.
    Australia, Female, 25-30
  • 6.9

    Good

    04 Feb 2019
    Classic dirty and worn-down backpacker hostel
    Germany, Couple, 25-30
  • 6.0

    Good

    01 Mar 2019
    As i got the room the bathroom wasvery dirty and on the walls full of mold. I told the staff they cleaned it immediately. Very friendly and helpful staff. The number 7 room which i stayed in was very loud cuz of the street and the club on the other side of the street. The beds are very shaky and the doors are very loud. Each time the people went to the bathroom or out/ inside of the room i woke up despite earplugs. Good kitchen and lobby. And several trees full of cherries.
    Germany, Female, 31-40
  • 2.0

    Rating

    19 Feb 2019
    I have NEVER had an owner speak to me in such a disgusting and disrespectful way. We weren’t aware of a late check out fee and refused to pay as it was not communicated to us until after spending half the day in the reception. Had we been told we would’ve gone elsewhere. They spoke down to us, insulted in Spanish and called us idiots, demanded we leave immediately, threatened to blacklist us and accused my partner of “staring” at staff. All this in front of other clients too. DO NOT RECOMMEND
    Australia, Couple, 18-24
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Facilities

Free
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Card Phones
  • Parking
Services
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)


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