Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Up to 52 days before arrival - free of charge
51-21 days before arrival - 30% of total amount
20-14 days before arrival - 50% of total amount
13-4 days before arrival - 85% of total amount
3 and less days before arrival - 100% of total amount

Additional Terms and Conditions

There will be necessary to pay deposit of CZK 550 or EUR 20 per person as deposit for possible damages by arrival. This deposit will be given back by departure (after reducing amount of possible damages).

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

It is necessary to give returnable deposit 20 Euros per 1 person at reception desk on your arrival for eventually damages.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Hostel DownTown

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Enjoy your stay with us - in the most popular hostel in Prague (according to HOSCAR awards 2018), famous for many activities, situated exactly in the historical centre of Prague - only 10 min walk from Old Town and Charles Bridge and 5 minutes from Wenceslas Square.

WHERE CAN YOU STAY?
We offer high accommodation standard in newly renovated rooms with private or shared bathroom. Several rooms (especially the 5th and 6th floor) offer a magnificent view of historic Prague. For backpackers, we offer spacious dorms with their own lockers, drawers with lamps either only for women or mixed.

WHAT CAN YOU DO IN HOSTEL DOWNTOWN?
Hostel Downtown offers wide range of activities that are mostly free of charge. Reveal the magical atmosphere of Hostel Downtown together with our entertainers and other backpackers from all over the world. Activities are different in every season and holidays. The current program can always be found on our website or at the reception.

OUR ACTIVITIES:
Enjoy your Prague walk, visit the Prague Castle, climb Petrin Hill with us, taste Czech beer in the best Prague pubs, come to dance with us or show us your talent! Our most popular activities are when we are cooking and dining together. These are the evenings where you can feel the unique atmosphere of our hostel and when you can make good friends with others. Hostel Downtown, thanks to our international team of entertainers, became a place full of live, place where people enjoy themselves and discover Prague and the Czech Republic together.

You can visit our big common room, which offers many activities for everyone - you can watch TV and Netflix, have popcorn for free from our stylish popcorn machine, play the piano or guitar, play table football, table games, read from our international library or just relax on several sofas with many pillows. You can also use our modern, fully equipped kitchen for free, where you can prepare your meals 24 hours a day. There is a refrigerator, a microwave, an oven, a kettle and much more.

WHAT DO YOU GET FOR FREE?
- 24hr open reception desk
- Wifi in all rooms
- Luggage storage - nonstop
- Fully equipped kitchen
- Exchange machine (you can exchange CZK, EUR, GBP, USD) - NO COMMISSION!
- Bicycle storage for 4-5 bikes
- Table games and table football
- TV with Netflix and Internet connection
- Free popcorn from our professional popcorn machine
- Lockers in all dormitory rooms
- Safe at the reception
- Computers with internet connection
- Map of Prague
- Complete information service about Prague and Czech Republic
- Sheets and bed linen
- Tea for free all the time

WHAT CAN WE OFFER YOU FOR A FEE?
- Buffet breakfast between 8:00 and 11:30 (EUR 6), children under 10 years (EUR 4) - All you can eat and drink!
- There is also a possibility of gluten-free breakfast (EUR 6 and it is necessary to order in advance)
- Washing machine (EUR 4 - washing powder included) and dryer (EUR 4)
- Airport transfer (CZK 650 for max 4 people)
- Affordable taxi around Prague
- Printer and scanner
- 24hr refreshments - cold drinks, coffee, etc.
- Postal services
- Bike rental

WHAT CAN YOU BORROW FOR A REFUNDABLE DEPOSIT?
- Towel, Adapter, Padlock for lockers, Hairdryer, Iron with iron board, Umbrella, Fan

WHO IS WORKING AT THE HOSTEL?
Our English-speaking staff (some of them also speak Spanish or Russian) are open-minded and friendly and ready to help you with everything 24 hours per day :-)

PAYMENT
- The payment for accommodation is requested on arrival.
- We accept cash (CZK, EUR, GBP, USD) and payment cards VISA, EC/MC and AMEX. We charge 3% fee for card payments.
- The price includes VAT.
- City tax is not included in the price of accommodation.
- We may require a payment in advance for groups or longer stays.
- We charge a fine CZK 150 per person for late check-out. We will require a full payment for the room/bed after 14:00.
- Breakfasts are not included in the price of accommodation.
- We reserve the right to temporarily hold an amount for the first night prior to arrival.

WHAT ABOUT YOUR SAFETY?
- We put high effort in keeping high standards of cleaning and hygiene
- You are also guarded with our CCTV cameras and fire alarms
- Each room is separately lockable with their own room cards
- All shared rooms have lockers and you can also use the hostel safe at reception for free

COVID - 19 MEASURES
We do everything to make your stay with us safe and at the same time pleasant. For this reason, we have put in place measures that guarantee guests the highest protection and prevention! Subsequently, we adopted recommendations and guidelines from World Health Organization (WHO) - Operational considerations for COVID-19 management in the accommodation sector, and we try to address the following:

Rooms
- we disinfect all private and shared rooms regularly and at an increased frequency
- all rooms have leaflets with telephone numbers of medical centers, public and private hospitals and assistance centers
- washing sheets, towels and other linen in accordance with local authority instructions

Common areas
- we regularly and in an increased frequency disinfect all public areas (kitchen, common area, laundry, luggage storage, lift, etc.)
- increased attention applies to shared bathrooms and toilets
- regular intensive cleaning and disinfection of all contact surfaces and objects (handles, lift buttons, switches)
- disinfectants and antibacterial hand soaps are available in all common areas
- all common areas are ventilated daily

Kitchen
- layout of individual tables maintaining a safe distance
- all dishes are always washed and disinfected in the dishwasher
- disinfection of all objects that are more often in contact with users (coffee maker, kettle, refrigerator, microwave etc.)

Reception
- possibility of contactless payment
- the reception has the necessary equipment of a first aid kit
- the reception is regularly and at an increased frequency disinfected available items for guests (ballpoint pens, room cards, etc.)
- the reception has official and current information regarding travel to other countries, including current information in CR

Possibility to buy directly at the reception:
- disposable masks
- FFP2 respirators
- hand disinfectants (antibacterial gel, soap)
- disinfectants for objects and surfaces
- disposable gloves

Staff
- all staff are fully trained and adequately informed about the measures to be taken
- managers have taken a responsible approach to the protection and safety of guests and all employees

For reservations made for the Easter period (15 April 2022 - 18 April 2022).

ALL reservations during that period are non-refundable in case of any cancellation or no show.

The hotel reserves the right to withdraw payment for the entire reservation immediately after booking. In the event that the card cannot be verified, the client must provide another card number, failure to do so may result in cancellation of the reservation and loss of the deposit. View House Rules
Best For: Meeting People

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 8.6

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    12 May 2022
    It was an awesome place to stay! Close to everything!
    Colombia, Female, 31-40
  • 10.0

    Superb

    08 May 2022
    Fantastic hostel, really central, the rooms and the kitchen area are amazing. I'd like to say thank you, especially to some of the staff that has made my staying more pleasant. A bit shout out to Anna Marie, Petra, Adéla and to Mikoláš, you guys are stars
    Portugal, Male, 31-40
  • 10.0

    Superb

    27 Apr 2022
    The hostel is in a perfect location as you can reach every site of interest by walk or alternatively there is a trame line passing beside the hostel. The hostel was cleaned, I was sharing the room in a female dorm and we had a private bathroom which was cleaned daily. The hostel also has an elevator due to the many stairs. The staff was very polite and booked me the transfer from and to the airport for a cheap price.
    Italy, Female, 18-24
  • 10.0

    Superb

    20 Apr 2022
    This place was AMAZING if anything I’m now a little spoilt . The location has the best proximity for night life from an average 10 min walk to the destination which makes many fellow girl travels out at ease, the historic monuments are a short distance away. They clean the room every morning to maintain cleanliness and all the people I’ve meet during my stay have been the sweetest people ever allowing me to make life long friends. I vouch for this hostle 💗
    Italy, Female, 18-24
  • 9.1

    Superb

    01 May 2022
    Vibe in the common room was incredibly mid and my room card demagnetized 200 times in 5 days but overall a solid spot! Would go again
    Canada, Male, 25-30
  • 8.9

    Fabulous

    29 Apr 2022
    Great location and king staff.
    Italy, Female, 31-40
  • 6.0

    Good

    02 May 2022
    Good location, cheap price, and a kitchen are the good things. Bad things - There is only one toilet for all the women in one floor, showers are disgusting and the rooms could do with a big clean. Security is poor as anyone can walk into the hostel as you just have to buzz up to be let in. Don’t expect to make friends, there is no social atmosphere in the whole hostel. But for a cheap place to stay it’s not awful.
    England, Female, 18-24
  • 5.7

    Rating

    08 May 2022
    Washrooms were smelly with no proper cleanliness. overall it was up to the value of money.
    Pakistan, Male, 25-30
  • 5.4

    Rating

    21 Apr 2022
    The hostel was much dingier than I expected. The building is very old and comes off as run down. I had a single ensuite room, which looked like it had not been updated since the Communist era. There was a small window that looked out into some confined outdoor space which looked like it had garbage/asbestos. My room itself was dark and the blankets/bedding old and uncomfortable. I was in the room ten minutes before I decided to leave. The staff at the front desk would not give me a full refund.
    USA, Male, 31-40
  • 4.6

    Rating

    02 May 2022
    This hostel is possibly one of the worst places i’ve ever stayed in. Bathrooms did not look clean whatsoever, sheets still had hairs from the previous person, when i changed rooms i was put into a room where you could only sleep if you had two fans pointing at you and the curtains were as thin as a piece of paper. The kitchen didn’t even have salt or olive oil to cook basic food, so nevermind the other spices, the jars were there, but simply empty. In terms of safety, anyone could get into the building with
    Portugal, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Children's Play Area
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • Foosball
  • Wi-Fi


Awards

  • 2018

    1st, Most Popular Hostels Prague

  • 2016

    9th, Worldwide Large Hostel

  • 2015

    9th, Worldwide Large Hostel

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