Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30% prepayment in advance.
Final confirmation of the number of guests one week in advance.
Security deposit - 1000 CZK / room.
Key deposit - 200 CZK / key.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
7.3
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Property Description

Our hostel is located right in the historic centre of Brno, it is just 150 metres away from the well-known St. Peter's and St. Paul's Cathedral. Å pilberk Castle can be reached within 500 metres.

Hostel Eleven is surrounded by many bars, pubs, restaurants, music clubs or cafés. It is very good place for lovers of night life. Staying in the very center of the city has a lot of advantages but be aware that it might come with higher probability of noise.

Our hostel offers shared dormitories as well as private rooms. Safety lockers, towels and linen are provided for free. There are also curtains, electric plugs and lamp on each bed in shared dormitories. Luggage room is available for all our guests. Free Wi-Fi is provided in the entire building.
All guests have an access to the kitchen with a dining area, as well as a shared bathroom with a shower.

Guests can easily explore Brno’s centre and visit various historic monuments. Shops and restaurants serving local cuisine can be found in the Hostel Eleven's vicinity.

The Main Train Station can be reached within 500 metres, while a bus station is 1 km away. Free public parking is available at a location nearby.

Hostel Eleven's Policies & Conditions:

- cancellation policy: 24h before arrival
- payment upon arrival by cash (EUR, CZK), credit cards
- this property may preauthorize your card before arrival.

Check in from 14:00 to 21:00 .
Check out from 08:00 to 11:00 .

General:
No curfew.
Pet friendly.
Child friendly.
Key deposit - 200 CZK / 10 EUR.
Non smoking.
No age restriction, but children under 18 years must be accompanied by an adult. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 7.5

  • Location 9.0

  • Staff 8.0

  • Atmosphere 5.9

  • Cleanliness 6.8

  • Facilities 6.5


Latest Reviews

  • 8.3

    Fabulous

    17 Jul 2022
    The location was great the bathrooms and showers were not the best. There was no where to put anything. Everything else was fine.
    USA, Female, 25-30
  • 8.0

    Fabulous

    21 Aug 2022
    Great location, in the heart of Brno.Clean and neat hostel, but too noisy at night.
    Moldova, Male, 31-40
  • 7.1

    Very Good

    04 Jul 2022
    Near the center of town, it is located above a busy and noisy road. And above noisy bars. Noisy from 5am till 1am. Otherwise fine.
    Ireland, Male, 41+
  • 6.6

    Good

    16 Jul 2022
    You get what you paid for (not much). The beds were comfortable and the hostel itself is located great. The WIFI wasn’t reliable and didn’t work most of the time, the bathrooms were a little worn out.
    Germany, Female, 18-24
  • 6.0

    Good

    25 Jun 2022
    The shared amenities were very dirty. Noise levels are insanely high. I was happy to leave after one rest night. Definitely not the best hostel I've stayed in, but definitely close to the worst. staff and guests were rude.
    USA, Female, 18-24
  • 5.7

    Rating

    04 May 2022
    Not my favorite hostel ever. The location was great but there were definitely some things off about it. There were no locks on the bathrooms or showers, kitchen facilities were very limited. The reception was quite far away from the rooms, in the building next door. I ended up locking myself out of my room because the door fell shut, and on the reception door there was a note saying they would be away all day. The hostel drew some sketchy people as well, I didn't feel very safe.
    Netherlands, Female, 18-24
  • 4.9

    Rating

    07 Sep 2022
    I won't go into other minor inconveniences/issues that the hostel has (terrible decoration/furniture, dirtiness, etc.), the main issue is security. The front door is busted, meaning that you need to push hard for it to close, even though it supposedly closes automatically. The doors to the rooms are not hotel doors, so unless every single person locks the door as they leave their room (which you obviously don't do when there are others inside, it's a hostel), anyone can enter. The 'lockers' are tiny, so only small and very valuable stuff can actually be safely stored in the room. Someone even had their bag stolen from the room, and according to the cops, this wasn't the first time they had reports filed regarding stealing from this hostel. These are obviously things that are fixable and that can be avoided/improved upon if the owner and/or manager of the hostel weren't so obviously exploiting the guests by cutting as many corners as possible. Whether a hostel is cheap and in a central location is irrelevant when you don't feel safe there. Although the staff member was obviously doing her best I've stayed in many hostels, but this was the first time that I felt that its rating was too high for what you get.
    Cyprus, Male, 25-30
  • 4.3

    Rating

    07 Aug 2022
    Front door smashed in. 'luggage store' = leave your bags behind said smashed in door and hope for the best. Toilets out of order. Questionable stains on the chairs in our room. Beds = sleeping mats on a platform with no safety barrier. No curtains / blinds on the window so woken up by sunrise and no privacy in the rooms. Shower blocked and flooding. Carpet in bedroom not hoovered since god knows when. Only redeeming factor is location and considerably cheaper than other hostels. Wont be back.
    England, Couple, 25-30
  • 4.0

    Rating

    12 Jul 2022
    I have stayed in many hostels and this ranks among the worst. The worst thing was the general cleanliness. The showers were full of mud and dirt and the bathroom in general felt like it hadn’t been cleaned in a while. Also only one toilet was lockable. We saw the cleaning lady “clean” the room between guests and she only changed the bottom sheet and just folded the duvet and pillow without washing the covers. This was in mid summer so everyone was sweaty in the boiling hot room. DONT STAY HERE!
    England, Female, 18-24
  • 2.0

    Rating

    02 Jun 2022
    There was no Hostel in this place only a closed building.
    Spain, Male, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Board Games
  • Nightclub
  • Wi-Fi


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