Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30% prepayment in advance.
Final confirmation of the number of guests one week in advance.
Security deposit - 1000 CZK / room.
Key deposit - 200 CZK / key.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
7.4
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Our hostel is located right in the historic centre of Brno, it is just 150 metres away from the well-known St. Peter's and St. Paul's Cathedral. Å pilberk Castle can be reached within 500 metres.

Hostel Eleven is surrounded by many bars, pubs, restaurants, music clubs or cafés. It is very good place for lovers of night life. Staying in the very center of the city has a lot of advantages but be aware that it might come with higher probability of noise.

Our hostel offers shared dormitories as well as private rooms. Safety lockers, towels and linen are provided for free. There are also curtains, electric plugs and lamp on each bed in shared dormitories. Luggage room is available for all our guests. Free Wi-Fi is provided in the entire building.
All guests have an access to the kitchen with a dining area, as well as a shared bathroom with a shower.

Guests can easily explore Brno’s centre and visit various historic monuments. Shops and restaurants serving local cuisine can be found in the Hostel Eleven's vicinity.

The Main Train Station can be reached within 500 metres, while a bus station is 1 km away. Free public parking is available at a location nearby.

Hostel Eleven's Policies & Conditions:

- cancellation policy: 24h before arrival
- payment upon arrival by cash (EUR, CZK), credit cards
- this property may preauthorize your card before arrival.

Check in from 14:00 to 21:00 .
Check out from 08:00 to 11:00 .

General:
No curfew.
Pet friendly.
Child friendly.
Key deposit - 200 CZK / 10 EUR.
Non smoking.
No age restriction, but children under 18 years must be accompanied by an adult. View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.4

  • Location 9.1

  • Staff 8.0

  • Atmosphere 6.3

  • Cleanliness 7.2

  • Facilities 6.7


Latest Reviews

  • 10.0

    Superb

    09 Apr 2022
    This is a nice little hostel, perfectly located, with friendly staff, comfortable beds, and everything you need to make the stay in Brno enjoyable.
    England, Male, 41+
  • 10.0

    Superb

    30 Sep 2021
    Friendly staff, great location,
    USA, Male, 18-24
  • 8.9

    Fabulous

    27 Oct 2021
    Affordable place right near the city center. Not set up well for socializing; but if you want a good nights sleep at an affordable price, this is the place for you. The best part is there are curtains on every side of the bed!
    USA, Female, 18-24
  • 8.6

    Fabulous

    28 Apr 2022
    Good place to stay
    Romania, Male, 31-40
  • 8.6

    Fabulous

    24 Nov 2021
    We liked our stay at the 11. The location is perfect, tucked in the old town, its also a minute of walking away from a grocery store. It’s quite clean and has a well stocked kitchen. The beds in the private room could be a tad bit more comfortable and the room(s) better equipped (bedside lamp..). The atmosphere wasn’t hostelish when we were there, so i would imagine it being harder for a backpacker, but you have to take into consideration the low season and covid.
    Slovenia, Couple, 18-24
  • 7.7

    Very Good

    31 Mar 2022
    It was a lovely hostel for a night stop, wasn’t a very social hostel but was perfect location for just a lay over. Kitchen facilities was minimal but the room was perfect to stay in as all the beds have curtains
    England, Female, 18-24
  • 6.0

    Good

    11 Apr 2022
    We took a private room with two beds. Honestly, it does not worth it at all. The room is very cold, bathroom is very old. The room itself looks as if it has had lots of furniture, but someone stole it in a hurry, so you can see spots without paint on the walls. It is very noticeable, because walls are blue.
    Ukraine, Female, 18-24
  • 5.7

    Rating

    04 May 2022
    Not my favorite hostel ever. The location was great but there were definitely some things off about it. There were no locks on the bathrooms or showers, kitchen facilities were very limited. The reception was quite far away from the rooms, in the building next door. I ended up locking myself out of my room because the door fell shut, and on the reception door there was a note saying they would be away all day. The hostel drew some sketchy people as well, I didn't feel very safe.
    Netherlands, Female, 18-24
  • 4.6

    Rating

    30 Oct 2021
    Hotel reception was not available. I could not check in. Tried calling them but no one answered
    Netherlands, Male, 41+
  • 2.0

    Rating

    05 Apr 2022
    Hello, It was very bad experience, I could not go there because it was closed. I tried to call them to open the door but nobody picked the phone. I spent all night on the street. I am asking for refund my money back. It was terrible experience Thanks for understanding best regards Ing. Peter Kocis
    Slovakia, Male, 31-40
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Board Games
  • Nightclub
  • Wi-Fi


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