Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30% prepayment in advance.
Final confirmation of the number of guests one week in advance.
Security deposit - 1000 CZK / room.
Key deposit - 200 CZK / key.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.0
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Our hostel is located right in the historic centre of Brno, it is just 150 metres away from the well-known St. Peter's and St. Paul's Cathedral. Špilberk Castle can be reached within 500 metres.

Hostel Eleven is surrounded by many bars, pubs, restaurants, music clubs or cafés. It is very good place for lovers of night life. Staying in the very center of the city has a lot of advantages but be aware that it might come with higher probability of noise.

Our hostel offers shared dormitories as well as private rooms. Safety lockers, towels and linen are provided for free. There are also curtains, electric plugs and lamp on each bed in shared dormitories. Luggage room is available for all our guests. Free Wi-Fi is provided in the entire building.
All guests have an access to the kitchen with a dining area, as well as a shared bathroom with a shower.

Guests can easily explore Brno’s centre and visit various historic monuments. Shops and restaurants serving local cuisine can be found in the Hostel Eleven's vicinity.

The Main Train Station can be reached within 500 metres, while a bus station is 1 km away. Free public parking is available at a location nearby.

Hostel Eleven's Policies & Conditions:

- cancellation policy: 24h before arrival
- payment upon arrival by cash (EUR, CZK), credit cards
- this property may preauthorize your card before arrival.

Check in from 14:00 to 22:00 .
Check out from 08:00 to 11:00 .

General:
No curfew.
Pet friendly.
Child friendly.
Key deposit - 200 CZK / 10 EUR.
Non smoking.
No age restriction, but children under 18 years must be accompanied by an adult. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.5

  • Location 9.3

  • Staff 8.7

  • Atmosphere 6.8

  • Cleanliness 7.3

  • Facilities 7.0


Latest Reviews

  • 9.4

    Superb

    11 Feb 2020
    It was a great experience, the room was clean and even the toilet as well! Really worth the price!!!
    Singapore, Female, 31-40
  • 9.1

    Superb

    03 Dec 2019
    Everything is fine or very good. Worst thing for me was creaking beds. Ear pads helps a bit... If you are leaving early in the morning, then bring your own little padlock for locking a drawer box.
    Czech Republic, Male, 31-40
  • 8.3

    Fabulous

    26 Nov 2019
    Good hostel - Pros: +clean +safe; security was good for private room +reasonably priced +helpful staff -werent really any common areas, so it didn’t seem like a great place to meet people, if that’s something you want -could be loud, as it’s near a bar; I’m a sound sleeper, but could see it a problem for others I would stay again, no regrets, but it’s more a place to crash vs a place to meet people or hang out
    USA, Male, 31-40
  • 7.7

    Very Good

    27 Dec 2019
    Bit dirty and noisey but they warned that in the booking!! The dormitories were alright. Good location but pity about the entrance and cleanliness!!
    Wales, Male, 41+
  • 7.7

    Very Good

    07 Dec 2019
    Excellent location right around the corner of the heart of the old town with friendly reception staff. The room was very quite, but with cheap, noisy beds and even cheaper old mattresses. No problem for just one night though
    Austria, Mixed Group, 25-30
  • 7.4

    Very Good

    03 Jul 2020
    This hostel had great reviews and I'm guessing that was because of the location? The bathroom was so gross that we bought wet wipes from the drug store because it felt cleaner to wet wipe off rather than get in that shower. The bed itself was fine and the curtains were nice around all the beds, so that was a positive. We stayed two nights and the first night I didn't have a pillow. The receptions hours are very limited so I couldn't ask for one. I would stay for 1 night and not more.
    USA, Female, 18-24
  • 7.4

    Very Good

    06 Jan 2020
    No areas to socialise apart from a table in the room. During my stay people were drinking in the room until midnight then moved into the hallway to continue drinking and smoking. Good for a bed for the night
    Australia, Female, 25-30
  • 7.1

    Very Good

    03 Jul 2020
    Good location, the rooms were fine but creaky metal beds and restrooms that are not user friendly-lacking towel hooks, any way to dry your hands or decent functional showers. Having said that, there were many floors and different rooms, the location can't be beat, the price is fair, and the staff was friendly and helpful.
    USA, Male, 31-40
  • 6.0

    Good

    08 Jul 2020
    Spend some time and money in upgrading and cleaning the bathroom facilities. Little bed lights would also be a nice addition
    Netherlands, Male, 31-40
  • 6.0

    Good

    11 Feb 2020
    Long story-short : I wasn't able to wait them until 8am to pay the rest 10€ for 1 night by cash.. So I e-mailed them to transfer the money through online banking, but the only thing they wanted to send them was my card details, to do the job by themselves.. No way, I asked the same question and they got my card details from this website and tried to such those money from it (nothing is secure these days), where I paid only 2€. Shame on you! ✌
    Bulgaria, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Board Games
  • Nightclub
  • Wi-Fi


×