Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30% prepayment in advance.
Final confirmation of the number of guests one week in advance.
Security deposit - 1000 CZK / room.
Key deposit - 200 CZK / key.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.1
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Our hostel is located right in the historic centre of Brno, it is just 150 metres away from the well-known St. Peter's and St. Paul's Cathedral. Špilberk Castle can be reached within 500 metres.

Hostel Eleven is surrounded by many bars, pubs, restaurants, music clubs or cafés. It is very good place for lovers of night life. Staying in the very center of the city has a lot of advantages but be aware that it might come with higher probability of noise.

Our hostel offers dormitory rooms and private accommodation as well. Safety lockers in shared rooms, towels and linen are provided for free, luggage room is available for all our guests. Free Wi-Fi is provided in the entire building.

All guests have an access to the kitchen with a dining area, as well as a shared bathroom with a shower.

Guests can easily explore Brno’s centre and visit various historic monuments. Shops and restaurants serving local cuisine can be found in the Hostel Eleven's vicinity.

The Main Train Station can be reached within 500 metres, while a bus station is 1 km away. Free public parking is available at a location nearby.

Hostel Eleven's Policies & Conditions:

- cancellation policy: 24h before arrival
- payment upon arrival by cash (EUR, CZK), credit cards
- this property may preauthorize your card before arrival.

Check in from 14:00 to 22:00 .
Check out from 08:00 to 11:00 .

General:
No curfew.
Pet friendly.
Child friendly.
Key deposit - 200 CZK / 10 EUR.
Non smoking.
No age restriction, but children under 18 years must be accompanied by an adult. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.8

  • Location 9.3

  • Staff 8.8

  • Atmosphere 7.0

  • Cleanliness 7.9

  • Facilities 7.1


Latest Reviews

  • 9.7

    Superb

    16 Aug 2019
    Really nice hostel , friendly staff , large and really well kept and clean rooms.
    India, Female, 25-30
  • 9.4

    Superb

    28 Oct 2019
    The hostel offers a lot for the value charged. I could highlight some details that make a lot of difference for me that are provided by this hostel: -Awesome location -Sturdy beds, so no noises or shaking -Good individual storage space bellow the beds -Curtains in the beds, so you can sleep even though the lights are up -Clean beds, kitchen and Bathroom Other than this, the staff (Magdalena) was very sweet and helpful
    Brazil, Male, 18-24
  • 9.4

    Superb

    11 Aug 2019
    Very short walk to the town center and train station. Not a big common area, but my room had a table and chairs. It was very quiet on a Sunday night, but it’s over a club. Might be louder on other nights..not sure. It was clean and staff was nice. Shower water pressure was weak, but they had an area to change. Overall, I’d recommend this hostel.
    USA, Couple, 31-40
  • 8.6

    Fabulous

    13 Oct 2019
    It's quite save to stay here as you need 3 sets of keys to access your room. Clean place.
    Malaysia, Male, 31-40
  • 8.6

    Fabulous

    22 Aug 2019
    Very very close to a 10. Things to improve: Kitchen only had a microwave, no real common areas, just possible to meet your roommates, which was nice anyway :) Bring earplugs its noisy on the street, I didn't mind though. On the other hand solid benches, nice feature having curtains on beds and really central location, the staff was super nice and I met friendly solo travellers there. Overall I had a good stay, I recommend the place and Brno is an amazing city!
    Spain, Male, 31-40
  • 8.6

    Fabulous

    07 Aug 2019
    This was in a great location, though the city is small so you can walk anywhere in 10 minutes. The staff was friendly and accommodating. The one downside is that there was construction going on outside so it would start early in the morning. It is on a busy street so it can be loud at night as well. I would stay here again.
    USA, Male, 25-30
  • 8.3

    Fabulous

    18 Aug 2019
    Bad things: no hot water! No Internet in the rooms. Basic kitchen. Noisy at nights. Good things: great location, pub downstairs, friendly staff, relatively clean, good price
    Russia, Female, 25-30
  • 8.0

    Fabulous

    16 Sep 2019
    Great location, though a bit noisy at night with the bar right outside. Bunk beds with curtains and private sockets and lights are fantastic. Security wasn't great. Although we had a key for the main door, it led inside a building that was shared by multiple people and the door to the hostel floors were not lockers, and my dorm room wasn't locked either. Lockers in the rooms were good. Not a huge amount of showers and bathrooms, but never had an issue when I needed them. Atmosphere wasn't great.
    Canada, Female, 18-24
  • 5.1

    Rating

    20 Oct 2019
    The reason why I’m rating it low is because I checked out at 12 instead of 11 am and the hostel said that they won’t give me back my security money and I was okay with it as it was my fault. I politely asked the receptionist if I could request the owner to give me my money to which the owner refused to talk and asked the receptionist to tell me to never to come back to hostel again. I found this very rude and although I did get my money, it left a very bitter taste.
    India, Male, 18-24
  • 3.4

    Rating

    20 Aug 2019
    Disgusting hostel, littered with beg bugs. We found 4 separate beds in our room covered with bed bugs. No atmosphere, you won’t meet anyone outside of who’s in your room. Staff don’t make any attempts to make you feel welcome whatsoever.
    England, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Board Games
  • Nightclub
  • Wi-Fi


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