Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The deposit for the confirmation is non-refundable.
Other than that, in order to modify/cancel the reservation with no extra cost, it should be done 7 days in advance.

Additional Terms and Conditions

Special terms and conditions may be applied.
Please contact us for more information.

Additional Info:

We welcome all kinds of groups to our accommodation.

Note that there is a special policy for the confirmation of group reservations, which includes the payment of 25% of the total amount (minimum charge is equivalent to the total amount of the first night). The rest is paid at the hostel's reception upon arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27

Hostel Era Alonso Martinez

Book more than 7 days in advance for Free Cancellation.
7.5
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The hostel has a nice common area with TV, free wifi (in the whole place), which is perfect to relax or get to know other people. We also have a communal kitchen with microwave and refrigerator for you to prepare basic meals. The breakfast is included, and served from 8 a.m. to 10 a.m.

We have rooms of 4, 8 or 10 beds, with air conditioning, heating and free wifi. Bed linen are included, as well as lockers.

Our great staff are here to make your stay as comfortable as possible, and will try to help you with everything.

Please note:

Check in from 12:30 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
Breakfast included.
No curfew.

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

In order to proceed with your reservation we require valid credit card. The remaining amount of the reservation will be preauthorized. For non valid credit cards you will receive an e-mail notification. We require your reply and valid credit card details within 3 working days. If you do not provide valid credit card details within 3 working days your booking may be cancelled as a result. View House Rules

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Reviews & Ratings

  • Value For Money 7.3

  • Security 7.8

  • Location 8.4

  • Staff 7.8

  • Atmosphere 6.5

  • Cleanliness 7.4

  • Facilities 7.3


Latest Reviews

  • 9.7

    Superb

    16 Sep 2019
    Everything is actually pretty good for me. If you’re looking for a cheap and close to the center, this is the hostel for you. Nothing fancy about the breakfast but the cleanliness and facilities is 👍🏻. Make sure to have a 🔐 with you for your lockers. Staffs are very helpful too. I’d go back here.
    Philippines, Male, 25-30
  • 9.1

    Superb

    02 Sep 2019
    Overall good value. Good location, friendly and helpful staff, and pretty clean. I didn't think it had a great social scene, possibly because I was there mid-week, but the no drinking rule may have contributed to this also. All in all it's a good hostel.
    Canada, Male, 25-30
  • 8.9

    Fabulous

    23 Jun 2019
    Nice spot, A/C didn’t work so well and the walls are very thin. But! For 13€ I was pleased :)
    USA, Female, 18-24
  • 8.6

    Fabulous

    16 May 2019
    I only stay for one night, but it was actually fair compared to what I paid. The guy at the reception was nice and helped me with my bags upstairs, but the guy doing the night shift was kind of grumpy and got mad because we wanted to turn on the light from the common area room for a while just because we were having dinner. Overall it was a pleasant stay.
    Mexico, Female, 25-30
  • 8.6

    Fabulous

    05 May 2019
    One of the receptionists, Israel, went above and beyond in helping me and making my time in Madrid so enjoyable. He seems like such an overall, really great person which made the atmosphere and environment that much better.
    USA, Female, 18-24
  • 7.7

    Very Good

    24 Jul 2019
    A nice hostel that provides the basics, WiFi connection was on and off, breakfast was basic but enough. The bathrooms were nice because they were individual rooms for both the shower and the toilet. Very clean hostel, although the cleaners would be there during breakfast and it made it a bit awkward if you stayed in until 12pm before leaving as you would have to move around the cleaners. Receptionists were enjoyable to interact with.
    USA, Male, 18-24
  • 7.4

    Very Good

    15 May 2019
    To resume, great location, never felt insecure, and the staff mainly Israel was always friendly and helpful, it is clean but the facilities really could get some renovation, and the shower didn't have the support so I had to always, hold is myself, and that's too bad because the building is pretty cool actually, if you can get the room that faces the street
    Brazil, Male, 31-40
  • 6.6

    Good

    08 Jun 2019
    Overall an okay hostel. The hostel is kind of difficult to find considering there is no sign. The door is labeled with the name of the hostel but it sits a bit back from the street so it's easy to miss. The staff are nice enough but don't expect anything from them unless you have checked in. You also have to pay if you want to stay even 30 minutes after check out. There are security cameras everywhere but I didn't feel reassured by that. The rooms were cramped and you need your own lock.
    USA, Female, 18-24
  • 6.6

    Good

    29 Mar 2019
    Breakfast area really small, pillows too firm, very easy to miss on the street
    USA, Male, 18-24
  • 5.1

    Rating

    18 Apr 2019
    I would suggest improving the cleaning services of this place....
    Spain, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe


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