Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel French Andes

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

These welcoming and friendly little hostels are ran by Vincent, owner of Aguaventura, a renowned Tourist Agency of Pucon. These cozy chalets from the 60's can welcome up to 34 guests. We provide you with: tourist information, maps, touristic activities, transfer to the agency Aguaventura, discounts in bars and restaurants and free street parking.

Located in the quietest neighborhood of Pucon, within the walking distance of the center and the beach, you will enjoy an unobstructed view of the volcano and the majestic Quelhue Mountains.

We offer Dormitory rooms for 4 and 6 people, individual or double Japanese-style Capsulas, as well as private double Rooms with new Rosen matresses. The hotel has central heating and individual ones in each room, Warm water 24h/24, Daily cleaning, Plug and reading lamp at each bed. Book exchange,Television, Computer and free Wi-Fi. equipped kitchens. Fondue Bourguignonne device, Raclette grill
Garden includes: Covered patio, Climbing wall, Pétanque area, Hammock and deckchair, Slack line, BBQ.

Hostel French Andes Policies and conditions

Check in from 14:00
Check out to 11:00

Cancellation policy: 48 hours before arrival. This hostel may pre-authorize your card details before arrival.
Payment upon arrival by cash.

Taxes not included - 19.00%
Breakfast not provided.

Curfew : 11 pm.
No smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 8.7

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 9.5

  • Facilities 9.0

Latest Reviews

  • 10.0


    03 Apr 2019
    These were the most clean, comfortable beds I have ever stayed in at a hostel. The kitchens were incredibly well stocked and the overall vibe was comfortable, mellow, and social. Staff was available and friendly. Perfect place to stay after a day of hiking and being in the outdoors.
    USA, Female, 25-30
  • 10.0


    04 Mar 2019
    We had an amazing time at French Andes! The facilities were amazing including new kitchen facilities and a great waterfall shower head. The bunks featured privacy curtains that Velcro, individual lights, plugs and even a fan. Lockers big enough for our backpacking backpacks. The cherry on top was, Vincent (the owner) offered to looked for a jacket we lost for us as we had to leave before we could do it ourselves. He found it and sent it on to our next hostel! 5 stars all around.
    USA, Couple, 25-30
  • 10.0


    03 Mar 2019
    Loved our stay here - we had a small room w a double bed, clean and secure,great kitchen / communal space that frequently had people reading, cooking, using computers. Quiet at night, great walking distance to center of town (5min). Helpful staff - worked w us to book excursions and airport transportation. Lovely yard, also, overlooking mountains in the distance. The quarters were tight for 2 - eg. couldn't both change in the room at the same time or we would have elbowed each other. Great spot!
    USA, Female, 25-30
  • 9.4


    11 Apr 2019
    A quiet hostel that had everything we needed for our time in Pucon. Kitchen well equipped and a large enough space to have multiple groups cooking. Bathrooms are great and cleaned regularly (as is most of the hostel). Staff mostly exceptional apart from one grumpy guy. Outside space is well set up for chilling on a sunny evening. Our room could have done with some brighter lighting and had potential to be noisy due to being downstairs but everyone was respectful after hours! Loved it
    England, Couple, 25-30
  • 9.1


    14 Apr 2019
    Great hostel. Friendly helpful staff. Japenese capsules were good!
    England, All Female Group, 18-24
  • 9.1


    21 Mar 2019
    Very clean and comfortable hostel. Quiet private rooms.
    Australia, Male, 25-30
  • 9.1


    11 Mar 2019
    Cute chill home vibe. Amazing hot showers, comfy capsule beds and good working wifi. The kitchen was pretty well stocked. Lounge and outdoor area was nice to hangout with other guests. Location was about 10 min walk to shops but peaceful area. Be aware photos show two different hostels.
    Australia, Couple, 18-24
  • 8.9


    29 Jan 2019
    The beds are some of the best Ive ever experience - really comfortable with curtains, reading lights, charging point and shelf. Lockers in the room are big enough to fit all your stuff. Wasn’t much of an atmosphere when I was there but people are friendly and location is near Pucon bus stop
    England, Male, 25-30
  • 8.6


    21 Feb 2019
    The hostel itself is so nice and very clean. The kitchen is really spacious and the bathroom is one of the nicest hostel bathrooms I’ve had! The hostel is nicely situated just out of town (5 minute walk). The staff are all really friendly and helpful. It isn’t the best value for money in terms of the size of the room as it is very small, as was advertised in the photos. But aside from that I would definitely recommend staying at this hostel!
    England, Couple, 18-24
  • 8.0


    18 Mar 2019
    Very clean quiet hostel. Comfortable beds with good covers. The staff has very little knowledge of what’s going on around Pucon. They did not know that the national park was closed for camping and neither did the tour company they cooperate with which I think is very poor service. Usually it’s the volunteers that makes a place better and contribute to a good atmosphere, but the people working here are kind of stuck up and seem bothered if any contact with other people than French ones.
    Norway, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • DVD's