Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel French Andes

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

These welcoming and friendly little apart'hostel is run by Vincent, owner of Aguaventura, a renowned Tourist Agency of Pucon. This cozy chalet from the 60's can welcome up to 13 guests. We provide you with: tourist information, maps, free wifi 24/24, warm water 24/24, safe and free parking

Located in the quietest neighborhood of Pucon, within the walking distance of the center and the beach, you will enjoy an unobstructed view of the volcano and the majestic Quelhue Mountains.

We offer only studios for 2 / 3 / 4 with private bathrrom and kitchen for all. The hotel has central heating and individual ones in each room, Towels, kitchen set, sheets are including

Hostel French Andes Policies and conditions

Check in from 14:00
Check out to 11:00

Cancellation policy: 48 hours before arrival. This hostel may pre-authorize your card details before arrival.
Payment upon arrival by cash or debit / credit card

Taxes not included - 19.00% (local tax called IVA)
Breakfast not provided. No laundry service.

Reception from 8h30 to 20h30 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    08 Oct 2019
    Best hostel we’ve stay! Location is 5 mins walk from centre. Great garden with views of the volcano. Excellent kitchen and common area. Very clean as well.
    Scotland, Couple, 25-30
  • 9.7


    10 Oct 2019
    Great bathrooms with amazing showers. Awesome backyard to chill in and a decent kitchen. Rooms are small but comfy beds.
    Canada, Mixed Group, 25-30
  • 9.1


    16 Jan 2020
    Staff was very nice, the room (private) was comfortable, if tiny. Great kitchen and common space.
    Canada, Couple, 25-30
  • 8.9


    31 Aug 2019
    Like the place. However, paper thin walls. If you plan to wake up early in order go hiking, etc, don’t expect to have a corresponding early bed time. Doesn’t seem like there are quiet hours - if there are, they are not remotely enforced.
    USA, Male, 25-30
  • 8.0


    30 Dec 2019
    Booked as the original hostel we wanted was full for NYE. Good points: - it has great kitchens - quite sociable in the kitchen areas - regular cleaning - helpful staff Niggles: - It’s a little far out and up a long side street - WiFi is awful, not good enough for a WhatsApp call - hostels split over two sites with the first being much nicer - not enough bathrooms on the 2nd site for no of people, often had to wait
    England, Female, 31-40
  • 7.7

    Very Good

    30 Oct 2019
    If you need a place to rest and be calm? This is not the place. Regularly very young and very noisy people arrive, wanting to just have parties, have very bad acoustics, everything that happens in the kitchen, in the bathroom and around your room is heard.
    Chile, Female, 31-40
  • 7.4

    Very Good

    29 May 2019
    Great location to stay as within walking distance of town (and a big supermarket very close). Great kitchen area to prepare your own food, and nice sofa area to chill out (but would imagine it would get pretty hectic in high season). Room and bedding was comfortable - good duvets! Staff didn't really interact much with people staying there even though there weren't many of us. Great shower facilities - but would benefit from more than one shower room.
    England, Female, 25-30
  • 6.9


    08 Jan 2020
    The room left a lot to be desired. We didn’t expect luxury, but however we did expect to be able to actually stand up and get dressed in our room. The double room was essentially a box with a bed in it... with a sloping ceiling so my boyfriend couldn’t lie properly in the bed as the ceiling sloped. The window was also a skylight so you couldn’t open the window when it rained so the “room” got horribly hot. The staff at reception on our arrival were also pretty unwelcoming.
    England, Couple, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • DVD's