Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% avant 10 jours
50% avant 7 jours
Pas de remboursements sous 5 jours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Humanity is located in the Mexican fishing village Puerto Morelos, 20 minutes from Cancun International Airport and 10 minutes from the Caribbean sea. The hostel built in 2016 has a capacity of 34 persons with 5 dormitories and 1 double room. All our bedrooms have their own private bathroom and private toilet, we offer linens and towels and for some of the rooms, we have the air conditioning. We also have at Hostel Humanity a swimming pool and 4 different common areas which are the garden, the lounge, the hammocks area and the roof top terrace. Moreover, we offer WI-FI access, coffe, tea & fruits at breakfast time. You could also use the common kitchen.

Puerto Morelos is a great option to spend vacation in the Riviera Maya. First of all, the airport is 20 minutes away from Hostel Humanity, located near the main bus station to rapidly get to the transportation and travel within the Riviera Maya to discover Cancun (30 min), Playa del Carmen (25 min), Cozumel island (50 min) Akumal (beach to swim with tortles – 1h), Isla Mujeres (1h), Tulum (1h15) ; Sian Ka’an (ecotourism natural reserve – 1h30) - Valladolid (2h) ; Holbox island (2h00), Chichen Itza [for 760 with hour all inclusive tour] (2h), Merida (3h), etc. Secondly, Puerto Morelos offers you a true and unique Mexican experience, because unlike Cancun and Playa del Carmen who have grown up a lot and are very touristic, Puerto Morelos stayed a small fishing town where everybody know each other and it really feels like you are in Mexico, because there are not that many tourists and even less a hotel zone like in Playa del Carmen and Cancun.

In Puerto Morelos, besides enjoying your Hostel Humanity and all its great humans to meet, you have all kind of activities such as snorkeling (for 300 pesos only) or diving on the coral reef of the Caribbean beach located 10 minutes away from the hostel. You also have the botanical garden, Extreme adventure for quad and zip lines experiences, beach clubs, restaurants and bars, but you also have the famous Cenote road where you can enjoy swimming in those natural pits which is a very unique experience in the Riviera Maya. We could give you the best prices for your activities and for your information there are around us, a lot of small restaurant where you can eat for 30, 40 pesos.

We have a capacity of 34 persons with 5 dormitories and 1 double room. All our bedrooms have their own private bathroom and private toilet, we offer linens and towels and for some of the rooms, we have the air conditioning. The beds are equipped with a personal locker, plug and light. We have three dormitories for 8 people whose 1 with air conditioning, two dormitories for 4 people whose 1 with air conditioning and 1 double room with queen bed.

Hostel Humanity policies and conditions:

Check-in time: 3 pm to 10 pm
Check-out time is 11 am.

Payment types accepted at this property: only cash.

Cancellation policy: 72 hours before arrival.

Taxes included.


Reception from 7 AM to 10:30 PM
No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.9

  • Location 8.5

  • Staff 9.2

  • Atmosphere 8.3

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    11 Jan 2020
    We enjoyed our stay and appreciated all the help and advice from Sophie. Her story of courage and determination to create this dream hostel of hers is totally inspiring. Thanks.
    Canada, Couple, 41+
  • 10.0


    03 Jan 2020
    We had a great stay at Hostel Humanity! Staff were lovely and really helpful. The hostel had a really nice chilled atmosphere and we met some great people. The facilities were good and our stuff felt really secure. Would really recommend this place if your looking for a place to relax in Puerto Morelos!
    England, Couple, 25-30
  • 10.0


    10 Dec 2019
    Hostel Humanity is the hostel you want to go to if you're visiting Puerto Morelos. The location is perfect, easy to reach the sea side by Transporto Comune but still in the local area of the city, where you'll be surrounded by cheap delicious food, colorful houses and local activities. The hostel is welcoming and clean, Sophie is a great human being, kind and positive will make you feel at home. The rest of the staff is just as nice. My experience at Hostel Humanity was great! Thank you!
    Italy, Female, 25-30
  • 10.0


    06 Aug 2019
    Second stay on my trip, love coming back here and feel at home 10/10 would recommend!
    Netherlands, Male, 31-40
  • 9.1


    27 Dec 2019
    Quiet hostel, away from the touristic part of the town. If you prefer to see how the locals live - this is the place for you. Beach is around 30 min walking or there are colectivos for 8 pesos that will take you there in 10-15 min. The atmosphere is great and laid back, there is a pool with terrace, where you can take your breakfast. Rooms are basic, but comfortable, cosy and clean. Each bed has a locker, however a few of them were broken. Highly recommended for a quiet and relaxed stay :)
    Poland, Female, 31-40
  • 8.9


    16 Nov 2019
    Continue à vivre ton rêve 😉
    France, Male, 25-30
  • 8.6


    17 Nov 2019
    A lovely hostel opened by the owner to follow her dreams, you get to read the whole story in the hostel... Anyways the bed sheets are stained, probably from bleach, but it just gives a weird look, and the power outlets could be better positioned between beds, as not all beds get them. Other than that it's a perfect hostel for the price and location, close to Cancun airport. Would recommend staying here.
    Slovenia, Male, 25-30
  • 8.3


    04 Oct 2019
    This was a great Hostel for the night. It had everything I needed and was comfortable. The staff were nice and friendly, helped me with whatever i needed. There were not many guests staying so it wasnt exactly a good place to meet people (maybe due to the time of the year). The location has a very 'Mexican' feel to it, right in the middle of the neighbourhood, amongst the locals. It felt safe to walk around and it was easy to walk to grab a taxi to the beach for only 30 pesos.
    New Zealand, Female, 31-40
  • 8.0


    16 Aug 2019
    I did love the hostel. I would recommend but there was a few things that made it difficult . The pool was nice . Cute environment. There was no air conditioning as stated . I ended up being the only female the night I stayed, I did feel safe (and idk what the staff could actually do about this) but I do feel that’s important to note . And the ants but I think that’s pretty common for this area . But overall it was nice
    USA, Female, 18-24
  • 7.7

    Very Good

    29 Nov 2019
    It’s a really relax hostel. However: 1- the reservation was made here, and the receptionist told me that it wasn’t accurate so the room that I’ve booked wasn’t available (4 dorm switched to 8), so you should call. 2- the mattress aren’t good IMO, I didn’t sleep well. 3- there aren’t activities planned, no breakfast, no music, no vibe. 4- It’s recommended by Le Routard, so many French speaking people, so not super international/bilingual. It’s still a nice place though, with positive vibes.
    Canada, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities