Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% avant 10 jours
50% avant 7 jours
Pas de remboursements sous 5 jours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel Humanity is located in the Mexican fishing village Puerto Morelos, 20 minutes from Cancun International Airport and 10 minutes from the Caribbean sea. The hostel built in 2016 has a capacity of 34 persons with 5 dormitories and 1 double room. All our bedrooms have their own private bathroom and private toilet, we offer linens and towels and for some of the rooms, we have the air conditioning. We also have at Hostel Humanity a swimming pool and 4 different common areas which are the garden, the lounge, the hammocks area and the roof top terrace. Moreover, we offer WI-FI access, coffe, tea & fruits at breakfast time. You could also use the common kitchen.

Puerto Morelos is a great option to spend vacation in the Riviera Maya. First of all, the airport is 20 minutes away from Hostel Humanity, located near the main bus station to rapidly get to the transportation and travel within the Riviera Maya to discover Cancun (30 min), Playa del Carmen (25 min), Cozumel island (50 min) Akumal (beach to swim with tortles – 1h), Isla Mujeres (1h), Tulum (1h15) ; Sian Ka’an (ecotourism natural reserve – 1h30) - Valladolid (2h) ; Holbox island (2h00), Chichen Itza [for 760 with hour all inclusive tour] (2h), Merida (3h), etc. Secondly, Puerto Morelos offers you a true and unique Mexican experience, because unlike Cancun and Playa del Carmen who have grown up a lot and are very touristic, Puerto Morelos stayed a small fishing town where everybody know each other and it really feels like you are in Mexico, because there are not that many tourists and even less a hotel zone like in Playa del Carmen and Cancun.

In Puerto Morelos, besides enjoying your Hostel Humanity and all its great humans to meet, you have all kind of activities such as snorkeling (for 300 pesos only) or diving on the coral reef of the Caribbean beach located 10 minutes away from the hostel. You also have the botanical garden, Extreme adventure for quad and zip lines experiences, beach clubs, restaurants and bars, but you also have the famous Cenote road where you can enjoy swimming in those natural pits which is a very unique experience in the Riviera Maya. We could give you the best prices for your activities and for your information there are around us, a lot of small restaurant where you can eat for 30, 40 pesos.

We have a capacity of 34 persons with 5 dormitories and 1 double room. All our bedrooms have their own private bathroom and private toilet, we offer linens and towels and for some of the rooms, we have the air conditioning. The beds are equipped with a personal locker, plug and light. We have three dormitories for 8 people whose 1 with air conditioning, two dormitories for 4 people whose 1 with air conditioning and 1 double room with queen bed.

Hostel Humanity policies and conditions:

Check-in time: 3 pm to 10 pm
Check-out time is 11 am.

Payment types accepted at this property: only cash.

Cancellation policy: 72 hours before arrival.

Taxes included.


Reception from 7 AM to 10:30 PM
No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 8.6

  • Staff 8.5

  • Atmosphere 8.1

  • Cleanliness 8.6

  • Facilities 8.7

Latest Reviews

  • 10.0


    11 Jan 2020
    We enjoyed our stay and appreciated all the help and advice from Sophie. Her story of courage and determination to create this dream hostel of hers is totally inspiring. Thanks.
    Canada, Couple, 41+
  • 10.0


    03 Jan 2020
    We had a great stay at Hostel Humanity! Staff were lovely and really helpful. The hostel had a really nice chilled atmosphere and we met some great people. The facilities were good and our stuff felt really secure. Would really recommend this place if your looking for a place to relax in Puerto Morelos!
    England, Couple, 25-30
  • 10.0


    10 Dec 2019
    Hostel Humanity is the hostel you want to go to if you're visiting Puerto Morelos. The location is perfect, easy to reach the sea side by Transporto Comune but still in the local area of the city, where you'll be surrounded by cheap delicious food, colorful houses and local activities. The hostel is welcoming and clean, Sophie is a great human being, kind and positive will make you feel at home. The rest of the staff is just as nice. My experience at Hostel Humanity was great! Thank you!
    Italy, Female, 25-30
  • 9.7


    04 Feb 2020
    Really enjoyed my stay in the hostel and Puerto Morelos. For me the hostel was an ideal location, an area with local people, lots of cheap food options, supermarket etc. And I enjoyed a nice walk to the beach and the main tourist area which is also nice but more expensive restaurants and more tourists. The hostel is very nice and relaxing, hammocks and seating areas plus free coffee and water, good WiFi. Great staff that made me feel comfortable. Would definitely come back again.
    England, Male, 41+
  • 9.1


    25 Feb 2020
    Great location and relaxing environment. The beach is a short colectivo away.
    USA, Female, 25-30
  • 9.1


    27 Dec 2019
    Quiet hostel, away from the touristic part of the town. If you prefer to see how the locals live - this is the place for you. Beach is around 30 min walking or there are colectivos for 8 pesos that will take you there in 10-15 min. The atmosphere is great and laid back, there is a pool with terrace, where you can take your breakfast. Rooms are basic, but comfortable, cosy and clean. Each bed has a locker, however a few of them were broken. Highly recommended for a quiet and relaxed stay :)
    Poland, Female, 31-40
  • 8.0


    04 Mar 2020
    Overall a pleasant place to stay, the vibe is relaxed. There was water available and a small kitchen to use. In general, it is a very basic accommodation, the bunk beds were a bit aged and the mattress and sheets old. Close to the shops. I felt safe here as a solo female traveler.
    USA, Female, 18-24
  • 7.7

    Very Good

    19 Feb 2020
    The hostel is spacious, dorms clean, well equipped kitchen, super convenient location close to cheap eating in Colonia and 8peso collectivo to the beach. Needs some minor maintenance eg. light not working in toilet and some lockers broken. There isn’t much of a vibe, but PM is very chilled so if you’re wanting to party you’re better off in Cancun or Playa anyway. I’d stay there again :)
    Australia, Female, 25-30
  • 7.4

    Very Good

    14 Mar 2020
    The staff here was *not* friendly. We booked the place online and when we arrived an hour later, the woman said that our roomed was already booked by someone else. She still accommodated us but her energy was not friendly or inviting. We were confused about who to talk to when we first arrived and, seeing our confusion, she walked by and told us we needed to ring the bell on the wall and walked away. We did and she reappeared minutes later? Couldn't you have just told us you'll be right back?
    USA, Couple, 25-30
  • 6.3


    29 Feb 2020
    Hostel has been taken over by new management. Only time will tell if this a good thing. However one thing is certain change is coming. Also the story behind the hostel is now redundant.
    Australia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities