Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% avant 10 jours
50% avant 7 jours
Pas de remboursements sous 5 jours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Humanity is located in the Mexican fishing village Puerto Morelos, 20 minutes from Cancun International Airport and 10 minutes from the Caribbean sea. The hostel built in 2016 has a capacity of 34 persons with 5 dormitories and 1 double room. All our bedrooms have their own private bathroom and private toilet, we offer linens and towels and for some of the rooms, we have the air conditioning. We also have at Hostel Humanity a swimming pool and 4 different common areas which are the garden, the lounge, the hammocks area and the roof top terrace. Moreover, we offer WI-FI access, coffe, tea & fruits at breakfast time. You could also use the common kitchen.

Puerto Morelos is a great option to spend vacation in the Riviera Maya. First of all, the airport is 20 minutes away from Hostel Humanity, located near the main bus station to rapidly get to the transportation and travel within the Riviera Maya to discover Cancun (30 min), Playa del Carmen (25 min), Cozumel island (50 min) Akumal (beach to swim with tortles – 1h), Isla Mujeres (1h), Tulum (1h15) ; Sian Ka’an (ecotourism natural reserve – 1h30) - Valladolid (2h) ; Holbox island (2h00), Chichen Itza [for 760 with hour all inclusive tour] (2h), Merida (3h), etc. Secondly, Puerto Morelos offers you a true and unique Mexican experience, because unlike Cancun and Playa del Carmen who have grown up a lot and are very touristic, Puerto Morelos stayed a small fishing town where everybody know each other and it really feels like you are in Mexico, because there are not that many tourists and even less a hotel zone like in Playa del Carmen and Cancun.

In Puerto Morelos, besides enjoying your Hostel Humanity and all its great humans to meet, you have all kind of activities such as snorkeling (for 300 pesos only) or diving on the coral reef of the Caribbean beach located 10 minutes away from the hostel. You also have the botanical garden, Extreme adventure for quad and zip lines experiences, beach clubs, restaurants and bars, but you also have the famous Cenote road where you can enjoy swimming in those natural pits which is a very unique experience in the Riviera Maya. We could give you the best prices for your activities and for your information there are around us, a lot of small restaurant where you can eat for 30, 40 pesos.

We have a capacity of 34 persons with 5 dormitories and 1 double room. All our bedrooms have their own private bathroom and private toilet, we offer linens and towels and for some of the rooms, we have the air conditioning. The beds are equipped with a personal locker, plug and light. We have three dormitories for 8 people whose 1 with air conditioning, two dormitories for 4 people whose 1 with air conditioning and 1 double room with queen bed.

Hostel Humanity policies and conditions:

Check-in time: 3 pm to 10 pm
Check-out time is 11 am.

Payment types accepted at this property: only cash.

Cancellation policy: 72 hours before arrival.

Taxes included.


Reception from 7 AM to 10:30 PM
No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.2

  • Location 7.7

  • Staff 9.1

  • Atmosphere 8.5

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    16 Aug 2021
    Was good, love the area
    USA, Male, 31-40
  • 10.0


    12 Apr 2021
    Very nice stay and relaxed atmosphere! Valerie is doing an amazing job keeping the place clean. If your are looking for a chilled and humble atmosphere this is the place to be.
    Germany, Male, 25-30
  • 10.0


    12 Apr 2021
    I had one of the best days of my life in this Hostel. Valeria is such a great Host and whatever you needed she made sure you are comfortable. She was always available. The hostel including the great Pool was always clean. There are lots of cheap Food Places around and also some supermarkets in walking distance. I have always felt save in this area.
    Germany, Male, 31-40
  • 10.0


    01 Apr 2021
    What a great place to stay! Super friendly and warm atmosphere, very welcoming. Valeria who is is always helping, communicative and kind! She even helped me organise a massage therapist friend coming to the hostel, I also highly recommend her too. The hostel is super clean, lovely little details everywhere and the pool is very refreshing :) The location is not directly on the beach, but the daily 20min walk or the 8 pesos ride with a colectivo is very doable :)
    Germany, Female, 25-30
  • 10.0


    01 Mar 2021
    Had such an amazing stay at Hostel Humanity, the hostel is well located and most of all very well taken care of by the lovely Valeria that welcomed me as if I was home. Everything is super clean and tidy, the rooms are quiet and the facilities are enough for a few days in Puerto Morelos Thanks again Valeria for your kindness, your smile and your work, we'll be back ! Mylène (&Louise who I met there and with whom I'm now travelling)
    France, Female, 18-24
  • 9.1


    14 Jul 2021
    Great hostel! The best in Puerto!
    Switzerland, Male, 41+
  • 8.9


    15 Jun 2021
    Some folks have recently took over the lease for the long term so they are eager to please. Intimate setting, clean, A/C in the private, cute pool, bit there is potential to be had on the roof top. If you are an artist, here's your opportunity to approach the new operators! They have made many improvements in the week i was here. They just need a few more kitchen gadgets for this chef to be happy. Colectivos found out front to take ya to the beach for 10 pesos. walking distance to grocery
    Canada, Male, 31-40
  • 8.0


    26 Mar 2021
    Valeri at the recepcion is really nice, always smiling, talkative, ready to share her time and to help:) she cleans everything because guests did not clean it 🤔 she is very brave:) she lives near the hotel and is there if u need it. There is a swimming pool:) decoration is very nice, lots of inspirational quote:) free food left by others, small hostel but loud by the other guests🤔 even if it is written no noise. humanity has a story about soohiey, it s nice to kno the creation of the hostel:)
    Belgium, Female, 25-30
  • 7.1

    Very Good

    20 Apr 2021
    It was an ok hostel. the lady that works there was rarely around so it was hard when i wanted t ask something or needed some information. The location is kind of far away from the beach but its ok. its clean, the atmosphere is good and i think its good value for the money it costs. however i did pay for a 4 bed shared room and they put me in a 8 bed room anyways, so it felt kind of dumb to pay extra and end up in a 8 bed dorm anyways
    Norway, Male, 18-24
  • 2.0


    24 Dec 2021
    Do not stay here, it is closed. Phone number goes to a woman who was not affiliated with the property.
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities