Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation- less than 48 hours prior to arrival and full charge for full stay.
No Show-Full Charge for full stay.
Reduction in Numbers-first night charged per person.

Additional Terms and Conditions

Please Note- You are welcome to smoke outside of the Hostel, but all interior spaces are none-smoking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel Lao is a laid back home away from home. 9 unique rooms set around spacious communal areas with a relaxed intimate social vibe. We like to think we are welcoming friends to share our home, and always try to give you the best information so you can enjoy Mendoza, a vibrant south American city, world wine capital, and an Andean adventure paradise. We aim to be honest, sustainable, clean, independant, give the best possible service for a moderate price and maintain our sense of humour.

The house is located in a busy corner of downtown Mendoza. Central plaza and bus station just 10 minutes on foot. Public buses to the wine regions leave from opposite the front door. There are all kinds of grocery shops, cafes,restos, bars and much more close by.

We do not have 24 hour reception. If you do not receive a welcome email with door codes/room info on it please contact us before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.1

  • Staff 8.9

  • Atmosphere 9.1

  • Cleanliness 8.5

  • Facilities 8.1

Latest Reviews

  • 10.0


    16 Jun 2019
    Lovely hostel with friendly staff. Real family vibe and make you feel at home immediately. Comfy rooms and all facilities clean. Good social vibe and FREE WINE. Met some great people here, a great place to chill out or go out. Thank you guys xxx
    England, Couple, 18-24
  • 10.0


    03 Jun 2019
    Had a really lovely stay here, the staff are so friendly and helpful, and Keith the dog is adorable! Really nice sociable atmosphere, with a good common area and free wine in the evenings - easy to meet people. Thanks for a great stay!
    England, Female, 18-24
  • 10.0


    17 May 2019
    One of the best hostels I’ve ever been to, FREE WINE and the asado was amazing! Keith knows how to throw a party as well
    Wales, Male, 18-24
  • 9.7


    13 May 2019
    We had an absolutely wonderful 5 nights here, thanks to Michael, his help with arranging activities and the great atmosphere at hostel Lao. The garden is gorgeous and the common areas are spacious. Kitchen is good - we cooked for ourselves except the night of an amazing Asado! We went wine tasting by bike which was great, and on our last day Michael helped us book a (rather extravagant) lunch and transport to a small winery which was so special. Our favourite hostel of our six week trip so far!
    Scotland, Couple, 25-30
  • 9.7


    13 May 2019
    Incredible atmosphere at this hostel, really sociable in the evenings. Highlight definitely Mariana’s amazing asado and the free wine was nice too. Michael organised us to do a self-guided winery tour by bike which I couldn’t recommend more, was incredibly easy and a very fun day. Will miss keith too
    England, Couple, 18-24
  • 9.4


    13 May 2019
    I had a great time here. Mike helped to organise several tours/activities and was super helpful. This is a great hostel to meet people but don't stay here if you want 24 reception or internet everywhere (although I'm not sure why anybody would complain about a lack of those.) Marianne cooked the best asado with the most amazing veggie options and the free wine is a bonus. Keith the dog makes this place even better!
    New Zealand, Female, 41+
  • 8.9


    04 Jun 2019
    Great chilled out atmosphere! Really good hostel to meet people, the 5L bottle of free wine a night helps! Friendly staff, very helpful in booking days out. Great for dog lovers as there's a lovely friendly, playful puppy! The only issue we were aware of was one day and a couple mornings there was no one at reception and some people couldn't check in or out and the volunteer had to help them but it was her day off (this was from 9:30am) But overall really great hostel, our fave so far.
    England, All Female Group, 18-24
  • 8.9


    24 May 2019
    There really is free wine and lots of it. Staff are helpful
    USA, Male, 18-24
  • 8.6


    04 Jun 2019
    Great location and sociable hostel, asado are great as is the free wine which gets everyone together. Rooms are basic.
    England, Female, 31-40
  • 8.3


    06 May 2019
    Stayed in the garden double room, simple but did the job, and was very cheap. The hostel has a lovely dog.. just be careful not to step in his poo if you stay in the garden room as the path is dark at night!! (Made this mistake!) Free wine was nice, though not a party hostel, very quiet atmosphere
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi


  • 2010

    1st, Continent Winners Latin America

  • 2009

    3rd, Continent Winners Latin America

  • 2008

    2nd, Continent Winners Latin America

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