Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation- less than 48 hours prior to arrival and full charge for full stay.
No Show-Full Charge for full stay.
Reduction in Numbers-first night charged per person.

Additional Terms and Conditions

Please Note- You are welcome to smoke outside of the Hostel, but all interior spaces are none-smoking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

**New beds all doubles with priavte bathrooms***

Hostel Lao is a laid back home away from home. 9 unique rooms set around spacious communal areas with a relaxed intimate social vibe. We like to think we are welcoming friends to share our home, and always try to give you the best information so you can enjoy Mendoza, a vibrant south American city, world wine capital, and an Andean adventure paradise. We aim to be honest, sustainable, clean, independant, give the best possible service for a moderate price and maintain our sense of humour.

The house is located in a busy corner of downtown Mendoza. Central plaza and bus station just 10 minutes on foot. Public buses to the wine regions leave from opposite the front door. There are all kinds of grocery shops, cafes,restos, bars and much more close by.

We do not have 24 hour reception. If you do not receive a welcome email with door codes/room info on it please contact us before arrival.
Please note we can not offer the 21% discount available to foreigners in Argentina (tax free) to bookings made through thrid parties. Only on direct bookings.

All cancellations must be made 24 hours in advance. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.2

  • Staff 9.2

  • Atmosphere 9.4

  • Cleanliness 8.6

  • Facilities 8.5

Latest Reviews

  • 10.0


    13 Oct 2019
    Amazing hostel! One of the best I’ve stayed in South America. Atmosphere feels more like staying in a home than a hostel, all the staff are really involved and the communal meals are amazing! A massive thank you to Mike, Marianna and Nico for making us feel very welcome. Would 100% recommend to anyone making the trip to Mendoza
    England, Male, 18-24
  • 10.0


    04 Oct 2019
    Great hostel. Feels more like a share house which is great. Cute as doggos and Mariana makes the best asado going around.
    Australia, Male, 18-24
  • 10.0


    26 Sep 2019
    Staff were very friendly and helpful. Great location as most things are within walking distance . Would definitely stay here again ☘
    Ireland, Male, 31-40
  • 10.0


    23 Sep 2019
    Hands down the best hostel we have stayed in. Great management and staff, amazing BBQ and a super relaxing garden. We will visit again one day
    England, Male, 31-40
  • 10.0


    20 Sep 2019
    Hostel Lao was fantastic and the staff was amazing. The hostel is an easy 10 minute walk from the bus station and we had no problem finding it. The dog Naomi is a sweetheart and was great to play with. We were fortunate enough to have the asado on Saturday night and it was definitely the best asado I've ever had. The staff went above and beyond and will definitely stay here again if we return to Mendoza!
    USA, All Female Group, 18-24
  • 10.0


    21 Aug 2019
    I spent a few days at Lao with my mom and we had a blast. It offers a great balance between socializing and chilling. Free wine and a large table are most definitely a plus. But the best is the personnel, who will gladly make you feel at home and help you with info and stuff. We had an inconvenience and we even got a ride to the hospital. There's great asado on certain days, too. And Naomi the dog will be always there to say hi and play. Thanks Lao, especially Mauricio and Mariana, you rock!
    Argentina, Male, 41+
  • 9.1


    18 Sep 2019
    Such a good little hostel to relax in. Nice outdoor courtyard and one of the best asado bbqs I’ve had in Argentina. Great place to stay in Mendoza and the staff are very helpful, even though they’re not always around. Because it’s on the smaller side I found all the guests were very friendly!
    New Zealand, Male, 25-30
  • 8.9


    06 Oct 2019
    Good hostel, good base for day trips around Mendoza. We only stayed a couple of days and wish we had longer in the region. Kitchen facilities were decent. We stayed in the terrace private room and had a cool little private terrace with a couple of hanging hammock chairs.
    Australia, Couple, 25-30
  • 5.4


    17 Aug 2019
    The 'lockers' are just drawers. I'm travelling for photography and had to carry all my gear with me because it just wouldn't fit. The door to the dorm is always open and the dorm is next to the entrance to the hostel. Anyone doing a checkout could have entered the dorm, stolen something and walked out without anyone noticing. Especially when the reception is unattented. Dorm didn't look it was being cleaned regularly. A plus is Mariana who gracefully cooked a pizza for me on arrival. Gracias!!!
    Portugal, Male, 31-40
  • 5.1


    02 Oct 2019
    We would not recommend the hostel. The Owner met us on arrival but we did not see him again for the remainder of our stay (3 nights). He told us to meet at reception at 10.30 to join a wine tour. There was no reception staff until 11 and the Owner was nowhere to be seen. We ended up having to arrange our own wine tour. The wifi does not work in rooms and the private double that we stayed in was extremely basic. The bathroom has no towels and is clean but could not be more basic.
    Ireland, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi


  • 2010

    1st, Continent Winners Latin America

  • 2009

    3rd, Continent Winners Latin America

  • 2008

    2nd, Continent Winners Latin America

View all Award Winners