Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation- less than 48 hours prior to arrival and full charge for full stay.
No Show-Full Charge for full stay.
Reduction in Numbers-first night charged per person.

Additional Terms and Conditions

Please Note- You are welcome to smoke outside of the Hostel, but all interior spaces are none-smoking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel Lao is a laid back home away from home. 9 unique rooms set around spacious communal areas with a relaxed intimate social vibe. We like to think we are welcoming friends to share our home, and always try to give you the best information so you can enjoy Mendoza, a vibrant south American city, world wine capital, and an Andean adventure paradise. We aim to be honest, sustainable, clean, independant, give the best possible service for a moderate price and maintain our sense of humour.

The house is located in a busy corner of downtown Mendoza. Central plaza and bus station just 10 minutes on foot. Public buses to the wine regions leave from opposite the front door. There are all kinds of grocery shops, cafes,restos, bars and much more close by.

We do not have 24 hour reception. If you do not receive a welcome email with door codes/room info on it please contact us before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 9.2

  • Staff 8.8

  • Atmosphere 9.2

  • Cleanliness 8.5

  • Facilities 8.2

Latest Reviews

  • 10.0


    16 Aug 2019
    Really nice place to stay. The dog (Naomi) is super cute and will give lots of cuddles. Make sure you get the pizza as well. We have had some really bad pizza in Argentina but this was the exception - especially the mushroom pizza! Very helpful in planning our time in Mendoza as well. Thanks again, Jacob y Isaac
    England, All Male Group, 18-24
  • 10.0


    22 Jul 2019
    We loved this hostel! Free wine, dinners and the common area set up just makes it soooooo social. The bed in our room was sooo comfy, we wish we could have stayed longer! The best thing though was Naomi the dog who is absolutely gorgeous and so friendly and cute😭
    England, Couple, 18-24
  • 10.0


    13 Jul 2019
    Lovely stay. Friendly staff good cosy atmosphere. The sweetest doggy Niomi. Mariana who works in the evenings is an absolute star in the kitchen, be sure to sign up when she is cooking.
    Australia, Female, 25-30
  • 10.0


    10 Jul 2019
    This is probably one of the best hostels I've stayed at for meeting people in a chilled and cosy setting. There was free wine every night we stayed there, the cutest hostel dog who walked us to the bus station at the end of our stay and a fireplace. We met several people here that we travelled with for a while longer.
    England, Couple, 25-30
  • 8.3


    27 Jul 2019
    The self check in service was let down by conflicting emails before check in, but wasn’t a big issue. Very nice space; fireplace, sofas, dining room etc. The kitchen is ok. Our private room was adequate but nothing special (no blinds?!). The intermittent attendance of staff is a little odd, but no real problem as long as you’re aware of the hours. The other people staying and atmosphere make up for any shortfalls - we had a great stay!
    Ireland, Couple, 25-30
  • 8.3


    22 Jul 2019
    Place was safe. Free wine. Nice workers. Cute house dog. Good group atmosphere. Maybe don't depend on the food cooked there by worker, was a lil flaky. Place was overall welcoming and good price.
    USA, Female, 31-40
  • 6.9


    23 Jul 2019
    We had stayed in the private room ‘Malbec’ , there was no blinds or curtains , also it does not state anywhere that you have to pay an extra 100 pesos just to get the key for the heating , we were only told this on our second day . The WiFi is also awful. Definitely not worth the money
    Ireland, Couple, 18-24
  • 6.6


    05 Aug 2019
    The redeeming quality of this hostel, for me, was that I happened to meet some cool people to hang around with. Other than that, the facilities aren’t great, not a very well-equipped kitchen, and not overly friendly or welcoming staff. Also, the staff keeps kind of strange hours, no 24 hr reception, and there’s a hostel dog, who is very sweet but left to her own devices at night and barked a lot and woke up a lot of the hostel.
    Germany, Female, 25-30
  • 5.7


    05 Aug 2019
    Extremely disappointed in my stay at Hostel Lao. Staff was friendly, but didn't seem very well informed or very interested in really being helpful. Worse, the hostel does not keep someone on staff overnight and there is a house dog, which barked incessantly at night and it was left to guests to try to get her to be quiet. Also, they don't do breakfast anymore and the place just had a dead feel to it (I had stayed here 3 years ago and it was much better...really too bad).
    USA, Male, 41+
  • 5.4


    17 Aug 2019
    The 'lockers' are just drawers. I'm travelling for photography and had to carry all my gear with me because it just wouldn't fit. The door to the dorm is always open and the dorm is next to the entrance to the hostel. Anyone doing a checkout could have entered the dorm, stolen something and walked out without anyone noticing. Especially when the reception is unattented. Dorm didn't look it was being cleaned regularly. A plus is Mariana who gracefully cooked a pizza for me on arrival. Gracias!!!
    Portugal, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi


  • 2010

    1st, Continent Winners Latin America

  • 2009

    3rd, Continent Winners Latin America

  • 2008

    2nd, Continent Winners Latin America

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