Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation- less than 48 hours prior to arrival and full charge for full stay.
No Show-Full Charge for full stay.
Reduction in Numbers-first night charged per person.

Additional Terms and Conditions

Please Note- You are welcome to smoke outside of the Hostel, but all interior spaces are none-smoking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Lao is a laid back home away from home. 9 unique rooms set around spacious communal areas with a relaxed intimate social vibe.
We aim to be honest, sustainable, clean, independant, give the best possible service for a moderate price and maintain our sense of humour.

The house is located in a busy corner of downtown Mendoza. Central plaza and bus station just 10 minutes on foot. Public buses to the wine regions leave from opposite the front door. There are all kinds of grocery shops, cafes,restos, bars and much more close by.

We do not have 24 hour reception. If you do not receive a welcome email with door codes/room info on it please contact us before arrival.
Please note we can not offer the 21% discount available to foreigners in Argentina (tax free) to bookings made through thrid parties. Only on direct bookings.

Mariana, also runs her kitchen from the hostel. She cooks communal meals when there is demand and runs hostel events. Just have a chat to her when you arrive or via whatsapp and she will be happy to tell you what is on the menu during your stay. Breakfast service coming soon, we hope! We also have homebrew on tap and wines available for great prices! View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.4

  • Location 9.3

  • Staff 9.3

  • Atmosphere 9.2

  • Cleanliness 8.7

  • Facilities 8.6

Latest Reviews

  • 10.0


    15 Feb 2020
    One if my favorite hostels to date. Staff were super friendly and helpful. It felt like I was staying at a home with friends, not a hostel.
    USA, Couple, 25-30
  • 10.0


    12 Feb 2020
    Best hostel in Mendoza! Micheal and Mariana do everything they can to make you feel at home. Micheal will organize activities for you to do with the people staying in the hostel which is very sociable so you will make lots of new friends. Everything is clean! Real family and homey vibes. The 6 dogs are a huge bonus! Muchas gracias Michael and Mariana!
    England, Male, 18-24
  • 10.0


    27 Jan 2020
    Quite possibly the best hostel i have been to in south america unlike other big franchise outfits, i got the real quality hostel experience. From day 1 was welcomed in like family and lucked out to an amazing asado diner that was made. Booze is available there sometimes without the crazy prices that other hostels charge. The owner was an amazing host and was always making sure i was happy. Place is clean, good location, with good honest hostelers and hammocks in the backyard too!
    Canada, Male, 31-40
  • 10.0


    04 Jan 2020
    Great hostel, very chill, awesome staff!
    USA, Female, 25-30
  • 9.7


    13 Feb 2020
    Had a lovely time at Hostel Lao; the owners were really helpful and it felt more like a shared house which we loved. Wifi is good, rooms and communal areas are lovely and it comes with beautiful doggos! Really sociable and the owners help you organise trips out etc. Would stay again!
    England, All Female Group, 18-24
  • 9.7


    01 Feb 2020
    Brilliant hostel! Michael and Mariana are great, super helpful and kind. Rooms are comfortable and the beautiful garden is perfect to relax in or catch up with other guests. Will be returning as soon as we can!
    Sweden, Couple, 18-24
  • 9.4


    07 Feb 2020
    The couple who run the hostel are so amazing, they let me stay an extra night when my plans changed last minute and the hostel had such a great atmosphere. There was a massive barbecue the first night I got there the food was amazing and I had so many great conversations with them and the other travelers!!! 100% would stay again it’s well worth the money I spent!
    USA, Female, 18-24
  • 8.9


    20 Jan 2020
    I had a lovely stay in this hostel and definitely recommend it to other travellers. It was pretty social, my bed was comfy and there were security lockers. The only downside was that there weren’t many bathrooms and the toilet flush in our room (Gaucho) didn’t work very well.
    Switzerland, Female, 25-30
  • 7.1

    Very Good

    23 Jan 2020
    Excellent location, fantastic room with ensuite bathroom. Communal area needs a little updating but it won't be an issue if you're out most of the day! Information about recommended activities in the area etc is not that readily available because the staff is not onsite fulltime. Wifi is great so you can do your own research!
    Canada, Female, 41+
  • 6.9


    11 Feb 2020
    The owners are lovely and passionate about ensuring their guests have a great stay however this is a different sort of hostel. There is no Reception desk and you are sort of left to your own devices, although you do have their contact number if you need. Some people may love this sort of place, however I like to have someone there.This feels more like staying at someone's house than a hostel, so perhaps if you have been travelling a while this could be the perfect break.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi


  • 2010

    1st, Continent Winners Latin America

  • 2009

    3rd, Continent Winners Latin America

  • 2008

    2nd, Continent Winners Latin America

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