Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation- less than 48 hours prior to arrival and full charge for full stay.
No Show-Full Charge for full stay.
Reduction in Numbers-first night charged per person.

Additional Terms and Conditions

Please Note- You are welcome to smoke outside of the Hostel, but all interior spaces are none-smoking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel Lao is a laid back home away from home. 9 unique rooms set around spacious communal areas with a relaxed intimate social vibe. We like to think we are welcoming friends to share our home, and always try to give you the best information so you can enjoy Mendoza, a vibrant south American city, world wine capital, and an Andean adventure paradise. We aim to be honest, sustainable, clean, independant, give the best possible service for a moderate price and maintain our sense of humour.

The house is located in a busy corner of downtown Mendoza. Central plaza and bus station just 10 on foot. Public buses to the wine regions leave from opposite the front door. There are all kinds of grocery shops, places to eat, cafes, bars and much more close by.

We do not have 24 hour reception. If you do not receive a welcome email with door codes/room info on it please contact us before arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 8.9

  • Staff 8.9

  • Atmosphere 9.0

  • Cleanliness 8.6

  • Facilities 8.1

Latest Reviews

  • 10.0


    04 May 2019
    Buenos asados y cómodos sofás! Tienen un jardín amplio y pollitos.
    Mexico, Couple, 25-30
  • 10.0


    01 Apr 2019
    Thankyou hostel Lao we had an amazing stay and would recommend this hostel to everyone after a family vibe and great time! Loved the crew we had, beautiful dogs, evening free wines, the best asado ever (thankyou Marriana), the hostel owner Mike's banter, the helpful staff for recommendations and organising tours. It's one of the best hostels we've stayed in! Also a great place to have an engagement party! :)
    New Zealand, Couple, 25-30
  • 9.7


    13 May 2019
    Incredible atmosphere at this hostel, really sociable in the evenings. Highlight definitely Mariana’s amazing asado and the free wine was nice too. Michael organised us to do a self-guided winery tour by bike which I couldn’t recommend more, was incredibly easy and a very fun day. Will miss keith too
    England, Couple, 18-24
  • 9.4


    02 Apr 2019
    Great hostel, the host Une was fantastic during my stay. The Asado cooked during my stay was fantastic and the best I have had in all of Argentina, without a doubt, thanks Mariana. This is a great cosy hostel where I met some great people that made the stay feel just like home.
    Australia, Male, 25-30
  • 9.4


    01 Apr 2019
    Thoroughly enjoyed our stay in this hostel. Great space for relaxing and felt very homely - free wine also helps! Our bedroom was very big! Whole house cleaned daily and maintained to good standard. Location good for accessing both the town and the bus station. Flexi-hours reception felt a bit different at the beginning but never affected our stay. Excellent value for money and would definitely stay again! Thanks.
    England, Couple, 25-30
  • 8.6


    06 Apr 2019
    We really enjoyed our time in this hostel. Asado was beautiful! I'd go back just for that! Having the dog is unique. Staff were nice and helpful. Its essentially a house converted into a hostel so cant really be compared to a hostel custom built. Very central to everything and the bus stop at your door step.
    Ireland, Couple, 25-30
  • 7.4

    Very Good

    15 Apr 2019
    Nice hostel with an awesome dog! The free wine is a nice touch.
    England, Male, 25-30
  • 6.9


    06 Apr 2019
    Pro: Big double room, comfy bed, good bbq one night, really nice dog called Keith. Cons: Staff never there, room wasn't cleaned until day 6 of our stay (including toilet paper bin), mildew in room with very damp smell, window to room didnt lock/close properly.
    Ireland, Couple, 25-30
  • 6.3


    30 Mar 2019
    The overall rating says this is in total a 6.3, but I would not advice you to stay here. The double-room was good and one staff member was excellent (Mauro). But.... There was zero to no respect for a quiet sleep. And of course, you can drink (and shout) until 12 in the evening. I have got no problems with that. But during our stay people, including the owner stayed at the yard until 3/4 o'clock in the morning. Shouting, laughing and no respect for others.
    Netherlands, Couple, 25-30
  • 5.4


    15 Apr 2019
    This hostel was not as I expected it to be from the reviews. It was only 3 days into our stay that we met someone who I think worked there. The communal areas smelt of feet, the kitchen smelt of smoke and had cat paw prints on the counter tops. The WiFi was unreliable. Our toilet was broken for the entirety of our stay. There was no bin in our room. The only good thing about the hostel were the friendly other guests and the location. I wouldn’t stay there again and am surprised it costs so much.
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi


  • 2010

    1st, Continent Winners Latin America

  • 2009

    3rd, Continent Winners Latin America

  • 2008

    2nd, Continent Winners Latin America

View all Award Winners