Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation- less than 48 hours prior to arrival and full charge for full stay.
No Show-Full Charge for full stay.
Reduction in Numbers-first night charged per person.

Additional Terms and Conditions

Please Note- You are welcome to smoke outside of the Hostel, but all interior spaces are none-smoking.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Lao is a laid back home away from home. We have 7 unique rooms set around spacious communal areas and our beautiful garden. We try to make the place feel like a relaxed intimate home with a friendly social vibe. A proper old school hostel set up, so more of a private home or staying with friends vibe, where we give the best local info for everything from hiking, wine tours, food, buses and plenty more.

We haver just re-opened after the pandemic and are trying a few new things out. Yoga, Meditation, more communal meals & events and a reduced occupancy with only 1 dorms for the moment. If we do not have anything online please just drop us a message as we do not publish all our rooms online.

We aim to be honest, sustainable, clean, independant, give the best possible service and rooms for a moderate price and maintain our sense of humour.

We are located in a busy corner of downtown Mendoza. Central plaza and bus station are just 10 minutes on foot. Public buses to the wine regions leave from opposite the front door. There are all kinds of grocery shops, cafes, restos, bars and much more close by.

SUPER IMPORTANT. We do not have 24 hour reception. If you do not receive a welcome email from us with check in info on it please contact us before arrival.

Our great friend Mariana also runs her kitchen and a yoga/meditation center from the hostel. Just have a chat to her when you arrive or via whatsapp and she will be happy to tell you what's going on at the hostel and Mendoza during your stay. We also have homebrew on tap and wines available for reasonable prices. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.4

  • Staff 9.7

  • Atmosphere 9.1

  • Cleanliness 8.6

  • Facilities 8.9

Latest Reviews

  • 10.0


    19 Jan 2022
    Hostel Lao is a wonderful private get away. Close to everything in Mendoza. It is very quiet at night. The bedrooms are cozy. The hosts are AMAZING! They gave me great advice on locals hikes, restaurants and bars. It feels more like a home than a hostel, which is just what I was looking for.
    USA, Female, 31-40
  • 10.0


    10 Jan 2022
    I stayed there with my girl friend for three nights and it was perfect ! The room was clean and nice. The staff there is very helpful for activities and other stuff. And there is a very good draft beer really cheap you cam have !!! Thank you
    Canada, Male, 31-40
  • 10.0


    09 Jan 2022
    Absolutely one of my best experiences ever staying here! Wonderful, clean, cozy rooms and facilities with an excellent location. The best part, though, was the owner , who not only provides amazing recommendations, but creates a WhatsApp group chat so guests can plan activities together and also creates her own activities for guests. She was so accommodating and my experience staying at Lao was so great that I stayed in Mendoza a week longer than planned! Thank you for everything!
    USA, Female, 25-30
  • 10.0


    31 Dec 2021
    Lao is just a place that feels like home. Mike and Mariana just really care that you spend a wonderful time, giving you tips for experiences to do in Mendoza, sharing their contacts and always willing to be flexible when needed. The atmosphere is super inclusive and I still keep in touch with many guests. On top of this, the hostel is a super cool spot, with an enchanting garden where you can just relax drinking some craft beer. Cool asado nights are organized. Rooms are very clean and tidy.
    Italy, Male, 31-40
  • 10.0


    25 Dec 2021
    My partner and I had a near-perfect experience at Hostel Lao! We got the room that opens onto the patio, and found it comfortable and had everything we needed. Our favorite things about this fantastic spot were the dogs that we absolutely fell in love with, the homey vibes and other travelers we met, and most of all our gracious, warm, hilarious hosts who made the whole thing exceptional. Also Mariana's asado can't be beat! Would go back in a heartbeat.
    USA, Female, 31-40
  • 9.4


    17 Mar 2020
    A bit of a self service hostel. Great location, about a 5min walk from the central bus terminal. The garden was amazing, especially in the recent lockdown. Bathrooms were clean with hot showers! Kitchen had everything you would need. Definitely would stay again
    Germany, Male, 18-24
  • 9.4


    29 Feb 2020
    Amazing hostel, was only meant to say 2 days but ended up staying for 5. The hostel manager is very helpful and makes you feel right at home straight away. The atmosphere in the hostel is amazing, easy to meet people to do activities with in Mendoza. Security is good, they change the door code frequently and the hostel is also in a great location near loads of cafes/bars. I would 100% recommend this hostel to anyone.
    England, Couple, 18-24
  • 9.1


    03 Mar 2020
    Super friendly and helpful staff, make you feel right at home. Also give great suggestions for someone who hasn’t been to Mendoza before, such as the wine tours and horse riding etc and give you great deals. Would defo recommend! :)
    England, Female, 18-24
  • 9.1


    02 Mar 2020
    Great location, an easy walk from the bus station and into the city centre. Social atmosphere and the owner is really helpful with ideas for making the most of your stay. Dorms are a little basic but have lockers, good WiFi and there are cute dogs!
    England, Male, 25-30
  • 8.9


    09 Mar 2020
    LOVED this hostel! Great ambiance, lovely dogs, great people and even better recommendations for wineries. :) Staying is awesome!
    Netherlands, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi


  • 2010

    1st, Continent Winners Latin America

  • 2009

    3rd, Continent Winners Latin America

  • 2008

    2nd, Continent Winners Latin America

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