Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Lullaby (SHA+ Certified)

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Winner of Best Hostel in Thailand 2020. Most popular Hostel in Chiangmai. 8th, Best solo hostel. Get 5 stars service at hostel prices. Why not!

Our Hostel is located in the heart of respectful old community area of the Chiang mai old town. Moreover we are chill and relax hostel not a party hostel. If you are looking for party, we are sorry to disappoint you. Before you go further please read our policies & conditions, we want to serve the best to our guests, we do not want to disappoint anyone who seek party.

We are inspired by an electric mix of culture and ideas, Hostel Lullaby is a stylish hotel located in the heart of Chiang Mai old town. The hostel serves as a cozy and convenient base for travellers to stay and share experiences from their journeys in a lingering, yet vibrant ambiance of the city.

Explore the true Chiang Mai at your pace. We are positioned close to several historical and religious sites such as Wat Phra Singh and Wat Chedi Luang, the famous and highly respected Buddhist monasteries that can be reached within walking distance. When the light fades out, enjoy hopping around hundreds of food stalls and handmade shops at the bustling Night Bazaar, Saturday walking street ( Wau Lai ) and Sunday walking street ( Tha pae ) , just 5 mins away from hostel.

Tiring of roaming around the town? Stay in and make use of our common area at your leisure. Bottomless snacks are served all day in the lobby and we have trustful Wi-Fi coverage to make sure that you are connected 24/7!

Dorm Facilities includes;
3.5 ft. 5 STAR mattress with top pillow. Power outlet 220V, Reading lights, Air conditioning, Big size under-bed lockers, Towel rails. Duvets, Dorm Curtain

Hostel Facilities include;
FREE Breakfast & Snack, FREE Bicycle, FREE Lock, FREE bottle of water ( at check-in ) and FREE WIFI. Hot showers, Rain showers, Coin-operate laundry (Washer and Dryer), Large communal areas for socializing. CCTV with 24 hrs monitoring with security alert, Electronic key card access.

Our friendly staff are keen to give you travel information and advise the best way to get around the town, you can be reassured everything will run as it should. We hope that your stay in Chiang Mai is the most enjoyable one.

***Property Policies & Conditions:

IMPORTANT MUST READ : Hostel Lullaby is located in the heart of respectful old community area of the Chiang mai old town. Moreover we are not a PARTY HOSTEL and also we are a NON SMOKING HOSTEL. Please respect our neighbors and also respect the privacy of your dormmates. NO GATHERING OR PARTYING OUTSIDE THE HOSTEL - LAWN, GAZEBO OR PARKING SPACE AFTER 22:00 AND NO ALCOHOLIC BEVERAGE ALLOW ON THE PREMISES OR IN THE HOSTEL. If there is either police report or complaints from neighbors or your dormmates, we reserve the right to terminate your stay immediately and to ask you to leave our property without any refund.

1. 1 day cancellation policy. Failure to cancel within 24 hrs before check in start time ( 2pm ) will result in a cancellation charge equal to whole amount of your stay
2. Accept only guests between 18-35 years of age
3. Check in time 14:00 to 22:00
4. Check out time 11:00
5. Reception working hours 07:00-22:00
6. Payment upon arrival by cash and card
7. Deposit THB 200-Key, THB 200-Towel ( Fully refundable upon check out )
8. Pets are not allowed
9. There is no window in any room View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.7

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    28 Nov 2021
    I looooved this place. Super laid back and chill. The staff was amazing and so helpful. My only complaint is the wifi was kind of a challenge you have to re-sign in with a new password and code everyday. Everything else was amazing. Can't wait to come back.
    USA, Female, 31-40
  • 10.0


    09 Nov 2021
    Staff are lovely and always helpful, breakfast was nice, great location. Room and bathrooms clean
    England, Female, 25-30
  • 10.0


    10 Jul 2021
    AMAZING SERVICE. One of the best hostels I’ve stayed at in Thailand!!
    USA, Female, 18-24
  • 10.0


    19 May 2021
    Very wonderful hostel. The staff are all very friendly and helpful. The hostel is very clean. The breakfast is delicious! We loved it here. Highly recommend staying here. Perfect location, affordable motorbike rentals, and very good WiFi. And the staff were all so nice! This is an amazing hostel. We hope to come back someday.
    USA, Couple, 25-30
  • 10.0


    06 Feb 2021
    Open for business. Hostel Lullaby is warm, clean, inviting, cozy and 100% professional. The Staff take time to answer all your questions & help you in any way. The dorm rooms, washrooms & common areas were ultra clean and of the highest standards I have ever seen for a hostel. The location (Old City) can't be beat as it is close to everything from markets to historical temples & bars, restaurants/ clubs. My highest recommendation. Thank you for everything 🙏
    Canada, Male, 41+
  • 10.0


    04 Sep 2020
    It was an absolutely fantastic experience staying at this hostel! Even though because of the pandemic, I was the only guest there, the stuff performed their best and they made me feel welcomed and comfortable. The girls at the reception are super friendly, they speak English, they are very knowledgeable about Chiang Mai and ready to help with everything they can! They serve delicious breakfast made at the local market :) I really hope to come back one day!
    Ukraine, Female, 25-30
  • 10.0


    31 Aug 2020
    Omggggg! I fall in love with the place😍😍 it is super nice and I’m sure that I will be back!!! The stuff are really nice people, always were willing to help if I had any questions or problems❤️ The place itself is very clean and comfortable (have everything we need for the comfort stay) In 5 words: I definitely loved the place!!!! Wait for me, I will be back😉
    Russia, Female, 18-24
  • 9.7


    17 Mar 2020
    This hostel was very nice! I love the free cooking class! We made Pad Thai and it was some of the best Pad Thai I have ever had and I made it :) The staff was very helpful when it came to having questions about getting around. My only complaint would be the rooms were very small.
    USA, Female, 18-24
  • 9.4


    14 Mar 2020
    Nice hostel. Very expensive for what it is though, although beds were comfy and the free cooking class was great. Staff were very warm and welcoming
    England, Couple, 25-30
  • 8.3


    18 Mar 2020
    I stayed in hostel lullaby on two occasions, on the first occasion the staff were very friendly and extremely helpful. My boyfriend had a serious allergic reaction which was life threatening the staff helped me print off all his travel insurance documents and called a grab taxi immediately as they said sometimes ambulances can be Timley, for this I couldn’t thank the staff enough for staying calm and acting fast and because of the staff they actually saved my boyfriends life Thankyou so much !
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Chiang Mai

  • 2020

    1st, Country Winners Thailand

  • 2019

    8th, Best solo hostel

View all Award Winners