Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Luna Nueva Hostel. We would like to invite you to get to know our facilities, service, comfort and the special attention which our guests receive. If you are looking for a helpful, cosy place to stay which has all the accommodations, a perfect location and affordable rates then youve found it.

Luna Nueva has the following amenities to make your stay more comfortable:
Front desk
A small cafe where youll find delicious, snacks, desserts, hot and cold drinks The cafeteria has a microwave and a coffee maker
3 computers with high speed internet access

Accommodation Information

Luna Nueva has 1 shared rooms with fans. these rooms have 7 bunk beds, and each bed has its own locker with a key to guard your personal belongings. We also offer restrooms for men and ladies, showers with hot and cold water. Furthermore we have 3 double rooms with 1 full size bed, and 1 double room with 2 individual beds. Each double room has a private bathroom, closet, air-conditioning and a fan.

Location Information

Luna Nueva is located on the historic Paseo Montejo, at the exact point where the historic city centre begins to change into contemporary Merida.
In just a 10 minute walk you can see the history of Merida, or how rapidly Merida is developing. On the block where Luna Nueva is located, there is a bank with an ATM, a gas station, a local market, and numerous restaurants.

check in: 14:30
check out: 12:00
credit cards accepted
cancellation policy 48 hours
+9 pax group bookings accepted View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    23 Mar 2018
    Fantastic hostel, made us feel so welcome and we're helpful with anything we asked for.
    England, Couple, 25-30
  • 10.0


    07 Mar 2018
    Seemed more like a hotel than a hostel, which was nice. In a great neighborhood and the staff was friendly and let us do our laundry there.
    USA, Male, 18-24
  • 8.6


    01 Jan 2017
    Upmarket hostel a short walk from the centre. 'Breakfast' was coffee and bread, but otherwise as description.
    England, Female, 25-30
  • 8.3


    10 Jun 2018
    Quiet location. Good budget portion, more of a hotel. Our room was on first floor and was quiet.
    Scotland, Couple, 25-30
  • 8.3


    21 Mar 2018
    More of a hotel than a hostel, but very clean, with a good location, strong wifi, comfortable beds and AC. Try Mercado 60 nearby for food & drinks- it's a collection of restaurants & bars. Staff at the hotel were great at check in & offered us our choice of rooms. There is someone at the front desk all day to answer questions and provide security. I would stay here again.
    USA, All Female Group, 31-40
  • 8.3


    02 Jan 2018
    Nice enough hostel. I would stay there again.
    USA, Male, 41+
  • 6.9


    29 Nov 2018
    The Hostel itself was nice, more like a Hotel. We had a private room with air-conditioning and an en-suite bathroom. The room was rather small but functional. However, the only window opens into the stairwell so there is no ventilation with fresh air. We were told that there are no lockers but that may have also been a language problem because the guys at the reception don't speak English and we only speak a little Spanish. They also didn't seem to care very much about the guests.
    Germany, Couple, 25-30
  • 4.0


    07 Jun 2017
    I would never go back to this place because of the attitude of the guy that works usually at 7 Am- the afternoon. The first thing he did was yell at us because we got there at 6am and the 'new guy' had done us the favour of giving us a different room than we reserved so that we could sleep a bit (thank god because we were exhausted!)
    Mexico, Male, 31-40
  • 3.1


    24 Apr 2018
    We stayed in the dorm, the private rooms looked nice but this is a review of our stay in a dorm. There is no A/C, just 2 stand up fans for 16 beds. The whole place is dirty and there was no excuse as there were no other guests there. There was no guide or helpful staff. The one staff member we did encounter didn't speak a word of English or try to speak Spanish with us (we know some spanish). The staff member was still asleep on the sofa when we got up and left. The breakfast was toast.
    England, Couple, 25-30
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Parking
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Towels for hire