Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

At Hostel Mamallena(RNT 27977) we pride ourselves on great customer service and providing a real backpacker experience.

We also provide three things that most hostels in Cartagena dont -

Airconditioning is available 24 hours in all our dorms and privates. Most places in Cartagena only have it available at night, and you will appreciate the difference..........

We have a bar, but we still let you bring your own alcohol into the hostel, unlike most hostels in Cartagena. Imagine the savings you will make right here!

We let your friends visit you inside Mamallena. Many hostels will only allow paying guests inside. As long as your friends our respectful of the hostel and our other guests, and buy a few drinks from the bar, then they are more than welcome.

Our latest big news is that we have now installed a 100 megabyte fiber optics internet system. It seems to cover all the rooms and so far no complaints, fingers crossed it continues like that!! This is the best internet available in all of Colombia, and now available in Mamallena.

As a backpacker you choose a hostel for the atmosphere, the value and the information provided to make to make the most of your trip. We have plenty of space to chill and meet others, and just relax in the heat of the day. Our staff can provide all the information you need to know about what to do in Cartagena and how to continue your journey. We can make bookings for buses for onward travel as well as trips to Playa Blanca, Santa Marta/Taganga and boats to Panama if thats where you are heading. If you want a nice little, undiscovered beach town, then also check out our hostel in Rincon del mar, 3 hours from cartagena.

Our standard rooms have private bathrooms and AC(including dorms) and most(but not all) are pretty spacious. We don't consider ourselves a party hostel, but we're not boring either. There's usually something going on in the patio or the bar. Wednesday is party night on Calle Media Luna, right in front of the hostel. It's one of the best nights out in Cartagena and there's usually plenty of people at the hostel enjoying it before heading out.

Our bar is at the front of the hostel and usually open till 1 or 2am. We have a great deal of 2 for 1 drink specials that last all day as well as your normal selection of drinks.

We also have a guest kitchen, although its kinda small, dont say you weren't warned, Its not our fault, the building was built that way! Feel free to use it when you like, but if its as little under stocked its cause everything was stolen :(

If you like animals then you'll feel right at home here. We have our resident, and friendly, dog, cats and an apparent constant flow of kittens.

Come, stay with us, we doubt you'll be too disappointed. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.5

  • Location 9.3

  • Staff 8.4

  • Atmosphere 8.5

  • Cleanliness 8.3

  • Facilities 8.0

Latest Reviews

  • 10.0


    01 Jul 2019
    Loved our stay at this hostel. It's exactly what you're looking for out of a hostel. Incredibly friendly/helpful staff and bartenders, reasonable prices, Air conditioning that absolutely BLASTS (seriously I had to put on my only warm piece of clothing in the middle of the night), and a fun social gathering area where everyone pregames and meets before going out. Pancakes in the morning were also good! 10/10
    USA, Couple, 25-30
  • 10.0


    28 Jun 2019
    Great hostel in the busy streets of old town, the dorm rooms were big and had 24 hour air con which is needed in Cartagena! Can be a little loud of a night but otherwise we loved it
    Australia, Couple, 25-30
  • 10.0


    11 Jun 2019
    Amazingly awesome customer service and fun friendly people to meet at this place! Yum to the pancakes!!!!!!
    USA, Female, 41+
  • 9.7


    21 May 2019
    The hostel has 24/7 Aircon, strong wifi, and breakfast included (pancakes and fruit). The people who work at the front desk also book excellent day trips for better prices than you can get from the travel agencies. They also can hook you up with shuttles to other cities/beach towns in Colombia. I stayed in the 8-person dorms, which are simple, clean and comfortable. Noise from the street clubs is similar to typical city noise and can be blocked out with earplugs. I'd stay here again!
    USA, Female, 25-30
  • 9.4


    04 Jun 2019
    Brilliant hostel. Staff were brilliant. Printed our boarding passes, stored our luggage and allowed us to use showers hours after checking out before heading to the airport after a sandy day at the beach (all free of charge). Although, these are small niceties, it is definitely the small nice gestures that go a long way when you’re travelling and people try to charge you every step along the way. Really good hostel with clean and nice facilities. Will definitely be back.
    Ireland, Male, 25-30
  • 8.9


    07 Jun 2019
    Decent-sized double room with ac and ensuite, perfect for the travelling couple. Hostel also allowed freinds from other hostels to join for drinks which was fun, and the surrounding streets have lots of excellent restaurants and bars.
    England, Couple, 18-24
  • 8.0


    29 Jun 2019
    Terrific location, and with everything expensive in Cartagena the value for money is reasonable. A loud hostel if you want an early night, but on the flip-side a great one if you want to meet new people. Overall happy and would stay there again, but would welcome a little bit more friendliness from the staff.
    England, Male, 25-30
  • 8.0


    12 Jun 2019
    We only stayed for a night waiting to go to Santa Marta, but the hostel was a good place if you want to have a few drinks and go out partying afterwards. The location is in the middle of the "backpacker party street" so if that's what you want it's a good place to stay. We're glsd the room also had AC because the temperature in the city was hell.
    Norway, All Male Group, 18-24
  • 7.7

    Very Good

    26 May 2019
    Was dead when I was around
    British Indian Ocean Territory, Male, 25-30
  • 7.4

    Very Good

    25 Jun 2019
    Great location in the Getsemani neighborhood of Cartagena, but very loud in the area, so hard to sleep at night ... and I wasn’t trying to sleep early—it was still super loud at 3 am. Hostel organized a nice trip to Playa Blanca, which was very enjoyable, but the accommodations weren’t amazing. I had issues with the toilets and showers (some didn’t flush/drain). Some front desk workers were friendly and others less so. Overall, it was a totally fine experience. Not my favorite but doable!
    USA, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi