Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

At Hostel Mamallena(RNT 27977) we pride ourselves on great customer service and providing a real backpacker experience.

We also provide three things that most hostels in Cartagena dont -

Airconditioning is available 24 hours in all our dorms and privates, except the basic single private (fan). Most places in Cartagena only have it available at night, and you will appreciate the difference..........

We have a bar, but we still let you bring your own alcohol into the hostel, unlike most hostels in Cartagena. Imagine the savings you will make right here!

We let your friends visit you inside Mamallena. Many hostels will only allow paying guests inside. As long as your friends our respectful of the hostel and our other guests, and buy a few drinks from the bar, then they are more than welcome.

Our latest big news is that we have now installed a 100 megabyte fiber optics internet system. It seems to cover all the rooms and so far no complaints, fingers crossed it continues like that!! This is the best internet available in all of Colombia, and now available in Mamallena.

As a backpacker you choose a hostel for the atmosphere, the value and the information provided to make to make the most of your trip. We have plenty of space to chill and meet others, and just relax in the heat of the day. Our staff can provide all the information you need to know about what to do in Cartagena and how to continue your journey. We can make bookings for buses for onward travel as well as trips to Playa Blanca, Santa Marta/Taganga and boats to Panama if thats where you are heading. If you want a nice little, undiscovered beach town, then also check out our hostel in Rincon del mar, 3 hours from cartagena.

Our standard rooms have private bathrooms and AC(including dorms) and most(but not all) are pretty spacious. We don't consider ourselves a party hostel, but we're not boring either. There's usually something going on in the patio or the bar. Wednesday is party night on Calle Media Luna, right in front of the hostel. It's one of the best nights out in Cartagena and there's usually plenty of people at the hostel enjoying it before heading out.

Our bar is at the front of the hostel and usually open till 1 or 2am. We have a great deal of 2 for 1 drink specials that last all day as well as your normal selection of drinks.

We also have a guest kitchen, although its kinda small, dont say you weren't warned, Its not our fault, the building was built that way! Feel free to use it when you like, but if its as little under stocked its cause everything was stolen :(

If you like animals then you'll feel right at home here. We have our resident, and friendly, dog, cats and an apparent constant flow of kittens.

Come, stay with us, we doubt you'll be too disappointed. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.7

  • Location 9.3

  • Staff 8.4

  • Atmosphere 8.4

  • Cleanliness 8.2

  • Facilities 7.7

Latest Reviews

  • 10.0


    11 Sep 2019
    Great hostel in the heart of Getsamaní. Walking distance to many fun bars. Dorms are large, clean, and A/C is always on. The beds were the best we’ve had thus far backpacking in Colombia. Great atmosphere in the common area, we always met people to chat or go out with. It does get a little noisy, especially on bar nights but the beds were so comfortable we didn’t care. Only one en-suite for the 8 bed dorm also a slight downside.
    Canada, Female, 18-24
  • 9.7


    28 Aug 2019
    Great hostel!! About 10mins walk to old town but lots of nice cafes and restaurants immediately surrounding it. Good communal area, easy to meet people. Kitchen isn’t great if you are wanting to cook. Beds comfy and rooms and bathrooms were clean, would stay again!
    England, All Female Group, 25-30
  • 9.1


    16 Aug 2019
    We had a comfortable stay in the 4 bed private, great a/c. The hostel was ideally located near the old town and bars and restaurants, but not loud at night so it was easy to sleep. The showers were cold but actually quite nice in the heat.
    England, Couple, 18-24
  • 8.9


    26 Aug 2019
    Fan and air con. Chilled vibe and super helpful and friendly staff. Apparently it can get a bit noisy from neighboring clubs but we had no issues at all.
    Australia, Couple, 31-40
  • 8.6


    10 Sep 2019
    Good vibes 🤙
    England, All Male Group, 18-24
  • 8.3


    21 Aug 2019
    I had the room with no ac, it wasn't great
    New Zealand, Male, 25-30
  • 8.3


    08 Aug 2019
    The room (floor and bathroom) wasn’t the cleanest and there was mould on the shower curtain. There were no plugs by the bed. However a really good atmosphere (if you’re looking for a good night sleep don’t book here/ ask for a room out the back) good hostel for socialising and partying. Amazing WiFi and amazing aircon which is on all day, just what you need in the Cartagena heat!
    England, Female, 18-24
  • 8.0


    09 Aug 2019
    I stayed in a private room for two nights (if you want a quiet hostel, this isn't the right one) and my room was right next to the bar with music playing loudly till very late and also facing on to the courtyard so noise of guests too. They moved me after the first night to a smaller private room which was also nice but the room had mosquitos in it. The staff were helpful and sent someone to fumigate. It's a nice hostel, very social with a bar and courtyard. Good location, right in the centre.
    England, Female, 25-30
  • 6.0


    15 Aug 2019
    This hostel is 100% a party hostel didn’t get much sleep... good if you want to party. It’s really noisy and loud and anyone can just walk in as it’s just open. There was only cold showers although it was so hot outside so didn’t mind to much.Stayed in the Mallellena in Panama and it was amazing much better sooo much better. The aircon was great but you just wanted to stay in your room the whole time cause the kitchen and common area is all outside where’s its hot an there are mosquitoes.
    England, Couple, 25-30
  • 5.4


    09 Aug 2019
    There was no a/c in the room even though on the website this place is air conditioned. When asked about it the staff said that my room is the only one without it. There's no way for me to know that while booking. I felt like I have been lied to. In a place like Cartagena, it's very difficult without ac especially during the day. I checked it early and checked into a hotel because I just couldn't take it. The bed and pillow was pretty uncomfortable too. I am very dissatisfied with my experience
    USA, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi