Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hostel Masaya Santa Marta

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

You can now enjoy the perfect hostel experience while on the Caribbean coast. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the sea!

Masaya hostel is passionate about Colombia and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Colombians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the pool, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Colombia.

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, 2 swimming pools, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!


Please Note:


Check in time: 15pm
Check out Time: 11am


Credit Cards Accepted.
Cancellation Policy: 72 hours.


Breakfast included for private rooms only, not dorms. Price: 12,000 COP
Local taxes NOT included (+19% on arrival).

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.4

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 9.0


Latest Reviews

  • 9.7

    Superb

    26 Nov 2018
    We stayed in both a private room and a mixed dorm and found both experiences great. Masaya was very flexible in allowing us to change what we had originally booked. Masaya was a great base for us to explore the nearby attractions and it is close to the bus terminals for Tayrona and Minca.
    Australia, Couple, 25-30
  • 8.9

    Fabulous

    24 Nov 2018
    Very nice hostel, helpful and kind staff, close to the touristy part of Santa Marta, good rooftop bar with delicious coctails. Private rooms are great! Dorms could be more spacious but still ok. I recommend this hostel to all types of travelers.
    Slovenia, Female, 31-40
  • 8.3

    Fabulous

    06 Dec 2018
    AC didn’t really work in room- I’m not even one for much ac but it was the hottest stay of my trip so far. The place is beautiful, staff friendly and a nice location. Rooms are a bit cramped
    USA, Female, 31-40
  • 3.4

    Rating

    27 Nov 2018
    Made a reservation through Hostelworld. When I got to the hostel, I was told they were overbooked and I was turned away. I was told they only have a private room available. I asked them if they could give me a discount on the private room since it wasn’t my fault, they were overbooked. They denied. It was very inconvenient to get here at 8 pm after a 5 hour bus journey and being told that they wouldn’t honor my reservation. Also, saw random homeless people hanging out outsid Stay away.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
Entertainment
  • DVD's
  • Games Room
  • Pool Table

Policies

  • Child Friendly
  • Credit Cards Accepted
  • Taxes Not Included

Things to Note

Please Note:


Check in time: 15pm
Check out Time: 11am


Credit Cards Accepted.
Cancellation Policy: 72hours.
Cancellation policy:
If guest cancelled up to 3 days before the date of arrival, no fee will be charged.
If guest cancelled within 3 days before arrival or not showed up, the first night of the reservation will be charged.
Special conditions for the following dates:
- Easter
- Bank Holidays
- From the 20th Dec to the 20th Jan
- Juegos Bolivarianos (from the 10th to 26th November 2017)
If guest cancelled within 3 days before arrival or not showed up, the total price of the reservation will be charged.
Towels included in our private rooms only.

Breakfast included for private rooms only, not dorms. Price: 12,000 COP
Local taxes NOT included (+19% on arrival).


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