Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Masaya Santa Marta

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

You can now enjoy the perfect hostel experience while on the Caribbean coast. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the sea!

Masaya hostel is passionate about Colombia and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Colombians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the pool, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Colombia.

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, 2 swimming pools, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price: 12,000 COP
Local taxes NOT included (+19% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.5

  • Location 9.2

  • Staff 9.0

  • Atmosphere 8.4

  • Cleanliness 9.1

  • Facilities 9.1

Latest Reviews

  • 10.0


    04 Jun 2019
    Great place. Definitely worth the money! Feels like staying at a hotel, yet with all the benefits of staying at a hostel. The staff is very friendly and accommodating. They organize daily activities at the hostel at night, and will help you with organizing day trips and other excursions. The rooftop pool and bar is awesome, and the food! The hostel is very popular - so all the taxi drivers know of it - makes it very easy when you want to get back from random places in Santa Marta.
    USA, Female, 31-40
  • 9.7


    21 May 2019
    I’m in love with this hostel! I’ve never been so comfortable in a dorm - the beds are like little cabins! The layout of the building is great, with a whole top floor bar/restaurant/kitchen/lounge/pool area, and a second pool on the ground floor. The staff are great, so friendly and helpful, and there’s an in-house tour agency at the entrance.
    England, Female, 31-40
  • 8.9


    08 May 2019
    If you wanna rest this is a great place and if you wanna visit best place in Santa Marta this a great place too; the staff are very kind and the activities in the hostel are very good.
    Colombia, Male, 25-30
  • 8.9


    04 May 2019
    Masaya is a great hostel. We stayed there, either side of the lost city trek. It's comfortable with two small pools to cool down in, as well as a nice bar and restaurant on the roof to chill in. The staff were helpful and there was a nice atmosphere in the evenings.
    Ireland, Male, 18-24
  • 8.6


    08 Jun 2019
    Masaya has an epic rooftop with pool, bar and restaurant overlooking areas of the city. Enjoyed our stay! The 2nd pool downstairs is good when you don’t want to be in direct sunlight on the roof. Pools are quite warm and be better cooler. 6 man dorm was super cramped - not much space to put your bags etc. and bathroom was small too. But nice enough. AC is controlled by reception and needs to be turned down it was too hot! Staff were helpful and we ended up booking a double room our next stay :)
    New Zealand, Couple, 25-30
  • 8.6


    07 Jun 2019
    We only stayed here over night but it was a really nice hostel with friendly staff. 2 pools was great and nice big kitchen on the roof terrace which was also a nice place to relax and enjoy the sun. Location isnt too central but only 2 blocks from the seafront. Rooms were big and clean. Breakfast wasnt included which was a bit of a draw back and not much atmosphere but overally a very nice place.
    England, Female, 18-24
  • 8.3


    12 Jun 2019
    I was only there for one night. Staff were really helpful. I didn't love the area or Santa Marta, particularly arriving alone at 10pm felt a bit sketchy. The hostel was a little partyish and flashpacker for me.
    England, Female, 25-30
  • 8.3


    31 May 2019
    Masaya is an amazing hostel, very clean, very helpful staff, very relaxed atmosphere. Not the most social so I would maybe not recommend to solo travellers. The pools were great in the summer when it gets super hot ! The only negative side for us was the location of the hostel. Santa Marta is the only place we went to in Colombia that did not feel 100% safe. That is not the hostel’s fault, but it might be good to consider when booking! Overall Masaya was amazing and a highlight of Santa Marta.
    Canada, All Female Group, 18-24
  • 8.3


    28 May 2019
    Was annoyed that their washing machine was "broken" for laundry. It was a reason I booked here as I had come from tayrona. Otherwise it's a nice hostel and good security if you need to leave luggage while you go to tayrona/taganga/Minca.
    Ireland, Female, 31-40
  • 8.3


    21 May 2019
    Even though it’s located in downtown, the location seems like a dangerous area (we heard of a theft a few blocks away). We didn’t go out a lot because we were staying one night on our way to Tayrona Park, so the hostel was OK for us with a good atmosphere. The breakfast was good.
    Italy, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • DVD's
  • Games Room
  • Pool Table