Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Set in Madrid, 1.7 km from Santiago Bernabéu Stadium, Hostel Metropolitano CC offers air-conditioned rooms and a shared lounge. Located around 2.5 km from Paseo de la Castellana, the hostel with free WiFi is also 3.8 km away from Temple of Debod. The property is 6 km from Plaza Mayor and 6 km from Puerta del Sol.

Gran Via is 4 km from the hostel, while Royal Palace of Madrid Palacio Real is 5 km away. The nearest airport is Adolfo Suarez Madrid-Barajas Airport, 23 km from Hostel Metropolitano CC.


Cancellation Policy: 72 hours before arrival.
Check in from 15.00 to 00.00
Check out before 11.00

Payment upon arrival by card
Taxes included
Breakfast not available

Reception from 09.00 to 22.00
No curfew
Pet are not allowed
Over 18 years old. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 8.6

  • Location 8.9

  • Staff 8.3

  • Atmosphere 6.9

  • Cleanliness 8.9

  • Facilities 7.4

Latest Reviews

  • 10.0


    24 Sep 2020
    Great place to stay. Clean, well located! Very convenient for a quick trip to Madrid.
    Colombia, Male, 31-40
  • 10.0


    09 May 2020
    Very convenient location, very professional Spanish Reception, best to recommend if you need to spend short time in Madrid, very good prices for very clean facilities, bedroom/bathroom extremely well main, clean sheets, cuttlery. Ideal for professionals/tourists who needs to meet with affordable budget room for a short stay reception people maintained safety, place was looking spotless and Spanish business owner let us use facilities. Guests were civilised, friendly and with sense of humour.
    Spain, Female, 31-40
  • 9.4


    22 Nov 2019
    Even if i arrived late, very late, someone was there to open me the door, this is not to understimate!
    Italy, Male, 25-30
  • 8.3


    20 Jan 2020
    I'm pretty sure I was there during the off season but this place is a really nice hostel and shouldn't be forgotten. It's not in the center of the city but closer than most places to the airport. A great option for a quick overnight stop in Madrid. The front desk stayed later than their usual hours, because I was getting in late and I hadn't advised anyone of my late arrival, which I really appreciated! Beds are comdy, clean, and private. Communal bathrooms are a bit small, but would recommend!
    USA, Female, 18-24
  • 7.1

    Very Good

    15 Jun 2020
    It seems to think it has great facilities but it only has a grill and all the dishes are kept hidden because there is nowhere to wash them. Everything is protected and you have to knock the door to bring the staff out get plates every so often. Annoyances. Then, the staff sometimes will keep you waiting without telling you why leaving you wondering if he's making you wait five to ten minutes for him to have a fag. Apart from that, it's clean and quiet and well aired.
    England, Male, 31-40
  • 7.1

    Very Good

    02 Nov 2019
    It’s not a backpacker hostel..Also, it was overpriced, not activities to socialize.
    Colombia, Male, 31-40
  • 6.6


    28 Sep 2019
    The only plus of this hostel was that it was very clean and close to a metro station. Upon arrival the staff were very unfriendly and would not lock our luggage in a safe place (we arrived before our check in time). The staff were unable and unwilling to give us any information on transportation to the airport or into the city center.
    USA, Female, 18-24
  • 5.7


    11 Oct 2019
    The place is fine. But my flights were delayed and I missed my first night there. The staff showed no empathy or help in this regard and they seemed more than happy to just stick to their policies. Even before I had arrived they had already charged my credit card the full amount. I had sent them emails informing them about my situation instead of canceling to work it out with them - big mistake. They never even responded my emails. I asked for different solutions but nothing. Terrible.
    Guatemala, Male, 25-30
  • 4.9


    04 Oct 2019
    Honestly if I knew the experience i would have before booking i would have never done it. The price is too high for a mixed room of 10 people, the other guests were terribly noisy and they didn´t give me facilities to return the keys when I wanted to leave them. Terrible experience.
    Spain, Female, 18-24
  • 4.6


    06 Nov 2019
    Stayed here because it is close to the Santiago Bernabéu. That is the only reason I would recommend it. The wifi works well. Issues: The showers and toilets aren’t maintained. There’s water all over the floor. The showers face the corridor and have a partially frosted glass door so it’s possible to see someone showering if the bathroom door is opened by someone else! The woman at the desk when we checked out didn’t bother looking up from her phone when talking to us. There’s no curfew
    New Zealand, Couple, 25-30
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