Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Navigator na Tukaya

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

We ultramodern hotel, officially opened in April 2016, located in the heart of the city of Kazan. In our hostel you feel yourself like in home! Friendly receptionist and great atmosphere! Our hostel is an optimal ratio of price and quality! We are in the heart of the city, we are cheap and convenient.

We are located very close to the Central Railway Station (Kazan Passazhirskaya - Terminal 1) in the historical center of Kazan. The district where the hostel is situated used to be a Muslim part of Kazan where Tatars lived. Some ancient mosques are situated in the neighborhood of our hostel.

Hostel Navigator na Tukaya - new equipment, newly renovated, the building has historical value! Here you will find: free Internet Wi-Fi, equipped kitchen with free tea and coffee, in the rooms there is everything for comfortable living, non-stop reception of guests, polite, friendly staff, discount for group settlement, information support, registration of foreign citizens in the Federal Migration Service. Many vivid memories of Kazan with us!

Hostel Navigator na Tukaya Policies & Conditions:

Check in from 14:00
Check out before 12:00

Cancellation policy: 72 h before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included.

24/7 reception.
No curfew.
Child friendly.
Non smoking.
Pets not allowed. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 8.8

  • Location 8.8

  • Staff 8.7

  • Atmosphere 7.8

  • Cleanliness 9.1

  • Facilities 9.3

Latest Reviews

  • 10.0


    03 Jan 2018
    good place to stay, we used the 2 beds room and it was very nice.
    Argentina, Male, 31-40
  • 10.0


    08 Aug 2017
    I had never thought that I would find one of my favorite hostels ever in far flung Kazan! They're very close to the main train station and the city center. The interiors were clean and plush. The staff was very professional and helpful, with fluency in English. I got a free linen set and a map of the city, and it all came really handy. The kitchen and the showers were in perfect shape too. The only minus is that they're on the 2nd floor with no lift-- important to note if carrying heavy luggage.
    India, Male, 25-30
  • 10.0


    15 Jun 2017
    Wonderful hostel, excellent location, really clean and comfortable, staff really helpful, only needs to buy filter for the coffee, and that's all. I super recommend.
    Brazil, Male, 18-24
  • 10.0


    03 May 2017
    I travelled from Kuala Lumpur all the way to Russia via Trans-Siberian. Staying at this hostel in is totally worth it. Despite the staffs is not very good in English, but they are very nice & helpful.. Everthing is clean, the bed is comfy with a curtain for your privacy. You can have your good lunch just below the hostel. This is a very great hostel if you're on a tight budget.
    Malaysia, Male, 25-30
  • 9.4


    01 Aug 2019
    Very good hostel located conveniently in the heart of Kazan. The beds were extremely comfortable and allowed some privacy, which was the biggest plus of this hostel. Staff was very friendly and attentive. Overall really good value for money, highly recommended!
    Germany, Male, 25-30
  • 9.4


    28 Sep 2017
    Sadly the washing machine was broken when I was there, apart from that very nice
    Argentina, Couple, 31-40
  • 8.9


    14 Aug 2019
    The hostel was good, though not many showers for the size of the hostel and no where to socialise except for the small kitchen. The staff were friendly but not very informative about things to do.
    Australia, Female, 25-30
  • 8.3


    20 May 2019
    I hope there is no double standard in this hostel. As i reach the hostel about 12pm, i was told to check in after 2pm. A russian couple who came in later got to check in first. No trashbin in the room. Good point - Near to train station, supermarket and city center. Toilet is clean. Room is good too.
    Singapore, Female, 25-30
  • 4.9


    30 Aug 2017
    hostel was okay but far from awesome.. strict check-in time, payment only cash, only small lockers that are located next to the entrance and are 100rub extra, our beds weren't wooden & nice as the one on the pics but simple metal bunk beds, almost no internationals/young travelers, no hang-out room except a small kitchen..
    Germany, Couple, 25-30
  • 2.0


    08 Mar 2018
    Waited half an hour at the reception just to be told that there has been some kind of an error and they can't find out booking and that they are fully booked, so we can't stay (even though we had a confirmation for our booking). They offered to book us another hostel and pay for the taxi to it, we said OK. The hostel they've booked us was terrible. Stinky room, beds that were on the verge of falling apart, no hot water in the showers, etc. All in all my worst hostel booking experience ever.
    Serbia, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Postal Service
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities