Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings are always to be paid in advance.
50% of the total amount is required to confirm the reservation. The balance will be paid 4 weeks before arrival. The booking can be cancelled or modified free of charge at least 3 weeks before arrival. If cancelled later, charges will be applied by hostel up to full cost of reservation. In case of no show hostel will charge cancellation fee of whole reservation and your reservation will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel One Madrid

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Are you familiar with the Hostel One Concept? For us, it’s all about the experience, and this has led us to be recognized with several awards….. multiple times.

With full hearts we announce that we are arriving with our second hostel in Madrid. This time with a hostel that is more alternative, located in the progressive, hipster and Hygge district of the city. This neighborhood is a local favorite for its cool and hip vibes. Like our other hostels, we will be offering amazing experiences by combining the know-how, familiar warmth, friendly and family atmosphere of the hostel with the trendy vibes of the neighborhood - MALASAÑA.

In our hostel you would be able to join the Hostel One Chain Lifestyle but with its own personality – a result of our hospitality-oriented team and our traveler souls – mixed with the authenticity of the local life offered by the area and the easy access by foot to the most emblematic attractions of the city.

We are going to ensure that you will have an unforgettable time with us in our modern and brand new property. There is a lot we can tell you about our facilities, but skipping all the “must-have” things that we offer, we can tell you that you are going to love our 60m2 patio and how we enjoy under the sun in a Spanish way!

And… as with the other hostels in our chain, we offer: our free family dinners, daily activities, nights out and get-togethers, day trips, etc. You just need to come and discover it!

Hostel One Madrid Policies and Conditions:

Check in from 14:00 to 00:00.
Check out from 00:00 to 11:00.

Cancellation policy: 48h before arrival. Payment upon arrival by cash, credit cards and debit cards. This property might pre-authorize your credit card.

Age Restriction: 18+

Taxes included.
Breakfast not included.

Reception: Open 24 hours
No curfew.
Surcharge credit card payments 4%. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.5

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    10 Sep 2019
    Great place with amazing family dinners each night. Great value for your money with a good social environment to meet people. Beds were super comfy. Shout out to Ricardo for a fun day at the park rollerblading and being super welcoming. Great place to come have a good night out or just relax. Highly recommend.
    Canada, Couple, 18-24
  • 10.0


    10 Sep 2019
    I was pleasantly surprised by the wonderful experience I had staying here. I had a 2 night "vacation" from travelling with my 3 children and husband and was a little anxious that the crowd would be too young and too party oriented. This hostel provides for everyone. The dorm rooms were kept clean. The common spaces allow for socialising and the hostel "family dinners" were a great opportunity to wind down at the end of a day of sight seeing. Thanks to all of the staff for making my stay.
    Australia, Female, 31-40
  • 10.0


    09 Sep 2019
    We loved our stay! Everyone was very nice and the hostel provided day tours in madrid and outside of madrid. We loved it! The only recommendation/suggestion is to make sure there are recycling bins. I know it can be hard but it is our environmental responsibility. We saw the Hostel 1 in Sevilla had recycling bins, so it can be done.
    Peru, Female, 25-30
  • 10.0


    05 Sep 2019
    I was really impressed with Hostel One, I had an incredible time in Madrid and a lot of that was down to H1. Would defo recommend for anyone travelling solo!
    England, Female, 18-24
  • 10.0


    02 Sep 2019
    Hostel one was the time of my life. Everyone was super chill, the free dinner was amazing, and the staff was kickass
    Argentina, Male, 25-30
  • 10.0


    27 Aug 2019
    I had an amazing time at this hostel!! The atmosphere was awesome, there was free dinners, free morning snacks, and a free walking tour. Each night the hostel staff take you out to different bars and clubs, it’s a really fun time! They always try to make you feel included!! It was a great hostel, I will always check if there’s a hostel one everywhere else I go!
    Australia, Female, 18-24
  • 9.4


    08 Sep 2019
    I super recommend this place. The staff was very welcoming and it was super clean.
    USA, Male, 18-24
  • 9.4


    01 Sep 2019
    Great hostel for solo travellers wanting to meet people. They organise day trips and pub crawls every night with free entry and we had free champagne. Staff are really friendly. They offered me to change to an all female dorm as my room had 5 guys and just me at no extra cost. Highly recommend hostel one in Madrid!
    Australia, Female, 25-30
  • 9.1


    04 Sep 2019
    Great hostel for solo travelers!
    Australia, Male, 18-24
  • 8.9


    01 Sep 2019
    Cleanest hostel I have ever stayed in. The hostel offers day trips and loads of other activities for you to do. Internet is good and the air conditioning in the rooms ensures that you're not too hot to sleep. I would definitely recommend to a friend.
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • 2019

    2nd, Hostel Chain

  • 2019

    1st, Best New Medium Hostel

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