Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings are always to be paid in advance.
50% of the total amount is required to confirm the reservation. The balance will be paid 4 weeks before arrival. The booking can be cancelled or modified free of charge at least 3 weeks before arrival. If cancelled later, charges will be applied by hostel up to full cost of reservation. In case of no show hostel will charge cancellation fee of whole reservation and your reservation will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel One Madrid

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Are you familiar with the Hostel One Concept? For us, it’s all about the experience, and this has led us to be recognized with several awards….. multiple times.

With full hearts we announce that we are arriving with our second hostel in Madrid. This time with a hostel that is more alternative, located in the progressive, hipster and Hygge district of the city. This neighborhood is a local favorite for its cool and hip vibes. Like our other hostels, we will be offering amazing experiences by combining the know-how, familiar warmth, friendly and family atmosphere of the hostel with the trendy vibes of the neighborhood - MALASAÑA.

In our hostel you would be able to join the Hostel One Chain Lifestyle but with its own personality – a result of our hospitality-oriented team and our traveler souls – mixed with the authenticity of the local life offered by the area and the easy access by foot to the most emblematic attractions of the city.

We are going to ensure that you will have an unforgettable time with us in our modern and brand new property. There is a lot we can tell you about our facilities, but skipping all the “must-have” things that we offer, we can tell you that you are going to love our 60m2 patio and how we enjoy under the sun in a Spanish way!

And… as with the other hostels in our chain, we offer: our free family dinners, daily activities, nights out and get-togethers, day trips, etc. You just need to come and discover it!

Hostel One Madrid Policies and Conditions:

Check in from 14:00 to 00:00.
Check out from 00:00 to 11:00.

Cancellation policy: 48h before arrival. Payment upon arrival by cash, credit cards and debit cards. This property might pre-authorize your credit card.

Age Restriction: 18+

Taxes included.
Breakfast not included.

Reception: Open 24 hours
No curfew.
Surcharge credit card payments 4%. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.4

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    12 Jul 2019
    Not sure if I can recommend this place anymore. I came here for a couple of days and decided to rearrange my future bookings to come back and stay here for a second stint. The staff makes it feel like a family. Free dinners and breakfast, good shower, air conditioning and lockers internet works, can't ask for much more. I wish I could go back to Madrid already. Definitely the right place to stay in Madrid!
    USA, Male, 25-30
  • 10.0


    01 Jul 2019
    The common space was nice and social but I was hoping to also have a place to sit and work on my computer to plan my trip properly. That was the only thing that was missing.
    Canada, Male, 31-40
  • 10.0


    01 Jul 2019
    I had an excellent stay with this hostel. I had actually been living in Madrid for a year before my stay and it was the perfect way to end my year abroad. I highly recommend this hostel to anyone staying in Madrid!
    USA, Male, 18-24
  • 10.0


    27 Jun 2019
    Loved this hostel! The free dinners are such a great way to meet people, highly recommend for solo travellers!
    Australia, Female, 25-30
  • 10.0


    27 Jun 2019
    This was my best ever hostel experience. Not only were the staff friendly and helpful but so were the other guests. This place is particularly good for solo travellers.
    England, Male, 25-30
  • 10.0


    27 Jun 2019
    Great stay! The staff was super welcoming, very easy process checking in and out of the hostel. It is in a great location, walking distance to many different major sites in Madrid and there is a lot of things to do in the area. Room was great, especially during the summer, there was AC! I loved meeting people from all over the world, and being able to travel with a new experiences!
    USA, Female, 18-24
  • 9.4


    04 Jul 2019
    Everything was pretty alright I mean you get what you pay for but the wifi was absolutely terrible. I couldn’t use it at all and I had to go to the nearest Starbucks just to talk to my parents
    Australia, Female, 18-24
  • 9.4


    28 Jun 2019
    Pretty fly.. I'd stay again
    USA, Male, 31-40
  • 9.1


    13 Jul 2019
    Great place to stay- walkable to central Madrid and great value for money!
    Australia, Female, 18-24
  • 7.4

    Very Good

    28 Jun 2019
    Good location and friendly staff, however the hostel was way too small and cramped for the number of people staying. Our room of 6 was tiny and a bit claustrophobic. Lack of communal areas which made us be confined to our room a lot of the time. FYI breakfast is cake and churros, no other options available. Dinners were very basic, for example hot dogs with no vegetables or salad. The facilities are a bit old and definitely need an upgrade.
    Australia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • 2019

    2nd, Hostel Chain

  • 2019

    1st, Best New Medium Hostel

View all Award Winners