Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings are always to be paid in advance.
50% of the total amount is required to confirm the reservation. The balance will be paid 4 weeks before arrival. The booking can be cancelled or modified free of charge at least 3 weeks before arrival. If cancelled later, charges will be applied by hostel up to full cost of reservation. In case of no show hostel will charge cancellation fee of whole reservation and your reservation will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel One Madrid

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Are you familiar with the Hostel One Concept? For us, it’s all about the experience, and this has led us to be recognized with several awards….. multiple times.

With full hearts we announce that we are arriving with our second hostel in Madrid. This time with a hostel that is more alternative, located in the progressive, hipster and Hygge district of the city. This neighborhood is a local favorite for its cool and hip vibes. Like our other hostels, we will be offering amazing experiences by combining the know-how, familiar warmth, friendly and family atmosphere of the hostel with the trendy vibes of the neighborhood - MALASAÑA.

In our hostel you would be able to join the Hostel One Chain Lifestyle but with its own personality – a result of our hospitality-oriented team and our traveler souls – mixed with the authenticity of the local life offered by the area and the easy access by foot to the most emblematic attractions of the city.

We are going to ensure that you will have an unforgettable time with us in our modern and brand new property. There is a lot we can tell you about our facilities, but skipping all the “must-have” things that we offer, we can tell you that you are going to love our 60m2 patio and how we enjoy under the sun in a Spanish way!

And… as with the other hostels in our chain, we offer: our free family dinners, daily activities, nights out and get-togethers, day trips, etc. You just need to come and discover it!

Hostel One Madrid Policies and Conditions:

Check in from 14:00 to 00:00.
Check out from 00:00 to 11:00.

Cancellation policy: 48h before arrival. Payment upon arrival by cash, credit cards and debit cards. This property might pre-authorize your credit card.

Age Restriction: 18-45

Taxes included.
Breakfast not included.

Reception: Open 24 hours
No curfew.
Surcharge credit card payments 4%. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.4

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.5

  • Facilities 9.5

Latest Reviews

  • 10.0


    12 Jan 2020
    Staff were amazingly helpful and friendly! Was given the honor of playing ping pong against Matias (the greatest ping pong player of all time)! I didnt know this before arriving, but they run free day trips to Toledo and Segovia (organized by the amazing sexy Ricardo) on top of their free walking tours of Madrid itself. Every night here is chill with the family dinners, but there is always the option of going out with the hostel too so there is something for everyone at hostel 1.
    New Zealand, Male, 18-24
  • 10.0


    05 Jan 2020
    GREAT STAY!! Plus they have family meal which is always bomb food. My girlfriend and I have been staying here for over a week and we will stay until we find a place because it is a great price with great people. Definitely a recommended stay
    USA, Female, 18-24
  • 10.0


    04 Jan 2020
    I loved my stay here and how they really emphasize building community. It was great interacting with people from all over the world and exchanging ideas and experiences. The staff was so helpful and great at facilitating activities.
    USA, Male, 18-24
  • 10.0


    04 Jan 2020
    My stay at Hostel One was incredible. There were loads of free extras, including free dinner which was super sociable and made me feel very welcome as a solo traveller! Loved the location!
    New Zealand, Female, 18-24
  • 10.0


    03 Jan 2020
    it's located 15m walk from the center in the area where the locals hangout lots of bars and restaurants (the nap has really good pizza). the hostel is on the street lvl Floor, the facility is well organized and has all you need for your stay, the atmosphere is friendly and the stuff is very helpful.
    Israel, Male, 31-40
  • 10.0


    01 Jan 2020
    My experience there was suuuuuperb, the most helpful and friendly stuff you could ever meet!! like literally!! Free dinner is also a super plus to meet new people and enjoy the vibe here. Rooms are super clean and daily activities are super fun. If you come to Madrid, this is the hostel that you have to stay in. Trust me , you won’t regret.
    China, Male, 18-24
  • 9.1


    12 Jan 2020
    Best hostel ever!! Matías explained to me how to get around the city; thankful for his recommendations!! I also took the tours to Segovia and Toledo with Ricardo and had so much fun. The whole staff was incredible and created a very comfortable environment. I ended up extending my stay for 3 additional nights. Thanks for everything fam!!!
    USA, Female, 18-24
  • 9.1


    07 Jan 2020
    A great atmosphere if you like going out with a crowd that has organised everything for you! A very social hostel indeed.
    Australia, Female, 25-30
  • 8.9


    04 Jan 2020
    I was visiting a friend so sadly didn't get to experience the nightly events which I've heard are awesome. Unfortunately the room was a bit cramped (8 bed dorm) and lacked modern conveniences like individual bed curtains/shelves. Staff were great and bathrooms always available and exceptionally clean.
    Australia, Male, 25-30
  • 7.7

    Very Good

    12 Jan 2020
    I really enjoyed my stay at this hostel. They had really good free dinners which was a great way to meet other travelers. They have daily activities including free day trip tours! (you only have to pay ~10 euros for your transportation) to Toledo and another city. I enjoyed their FREE pub crawl as well. The only downside of this place is that the street it was on was sketchy and I wouldn't want to walk around in the dark on my own. I would definitely stay here again and I highly recommend it.
    USA, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • 2019

    2nd, Hostel Chain

  • 2019

    1st, Best New Medium Hostel

View all Award Winners