Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings are always to be paid in advance.
50% of the total amount is required to confirm the reservation. The balance will be paid 4 weeks before arrival. The booking can be cancelled or modified free of charge at least 3 weeks before arrival. If cancelled later, charges will be applied by hostel up to full cost of reservation. In case of no show hostel will charge cancellation fee of whole reservation and your reservation will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel One Madrid

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Don’t worry, you can now modify or cancel your booking completely free of charge.

We are currently following all procedural advice from local governments and taking every necessary measure to ensure your safety, comfort and happiness.
- We are up to speed with local government guidelines, advices from WHO and the CDC.
- Deep cleaning throughout our hostels has been increased.
- We offer sanitization in all common areas and public spaces.

Are you familiar with the Hostel One Concept? For us, it’s all about the experience, and this has led us to be recognized with several awards….. multiple times.

With full hearts we announce that we are arriving with our second hostel in Madrid. This time with a hostel that is more alternative, located in the progressive, hipster and Hygge district of the city. This neighborhood is a local favorite for its cool and hip vibes. Like our other hostels, we will be offering amazing experiences by combining the know-how, familiar warmth, friendly and family atmosphere of the hostel with the trendy vibes of the neighborhood - MALASAÑA.

In our hostel you would be able to join the Hostel One Chain Lifestyle but with its own personality – a result of our hospitality-oriented team and our traveler souls – mixed with the authenticity of the local life offered by the area and the easy access by foot to the most emblematic attractions of the city.

We are going to ensure that you will have an unforgettable time with us in our modern and brand new property. There is a lot we can tell you about our facilities, but skipping all the “must-have” things that we offer, we can tell you that you are going to love our 60m2 patio and how we enjoy under the sun in a Spanish way!

And… as with the other hostels in our chain, we offer: our free family dinners, daily activities, nights out and get-togethers, day trips, etc. You just need to come and discover it!

Hostel One Madrid Policies and Conditions:

Check in from 14:00 to 00:00.
Check out from 00:00 to 11:00.

Cancellation policy: 48h before arrival. Payment upon arrival by cash, credit cards and debit cards. This property might pre-authorize your credit card.

Age Restriction: 18-45

Taxes included.
Breakfast not included.

Reception: Open 24 hours
No curfew.
Surcharge credit card payments 4%. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.4

  • Staff 9.9

  • Atmosphere 9.8

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    06 Mar 2020
    Absolutely fantastic, made my start in Madrid easy, very clean place with great food and excellent staff.
    USA, Male, 18-24
  • 10.0


    29 Feb 2020
    Sin dudas EL MEJOR hostel!! Limpio, perfecta ubicación, desayunos y cenas gratis siempre una delicia, todo excelente. Pero lo que lo hace un 10 es el increíble equipo de gente que trabaja y voluntarios, siempre con la mejor onda y organizando miles de actividades, salidas de noche, etc (imperdibles también los tours a Segovia y Toledo con Ricky!). La mejor experiencia en un hostel, y perfecto para el que viaja solo, casi imposible no divertirte. Brillante toda la familia de hostel 1!!
    Uruguay, Female, 25-30
  • 10.0


    28 Feb 2020
    This hostel shaped my entire experience of Madrid. They provide free dinners every night, free pastries in the mornings, free guided walking tours of the city (the tour was amazing and that's how I found out about all of the best things to do in Madrid), and they take guests out to the club at night. They are kind, fun, have great security, good location, very nice facilities, clean rooms, comfy beds/linens, nice bathrooms in the rooms, and a big terrace for hanging out. Can't recommend enough!
    USA, Female, 18-24
  • 10.0


    23 Feb 2020
    The best hostel in Madrid, the tour to Toledo with Ricardo was awesome there is always something to do I have not words for the warm welcome and the great attitude of all the staff members.
    Mexico, Male, 25-30
  • 10.0


    21 Feb 2020
    Great hostel in a great part of Madrid - actually my favorite neighborhood, Malasaña. The staff is incredible helpful and friendly. They foster a solid sense of community among their guests. Plus, they make a FREE dinner for everyone each night! Highly recommend staying here.
    USA, Male, 25-30
  • 9.7


    08 Mar 2020
    Staff was awesome. Great suggestions, great energy, helpful. Free dinners were legit.
    USA, All Male Group, 25-30
  • 9.7


    01 Mar 2020
    I worked in hospitality and been in multiple hostels. This one is really good. Value for money is quite good, but more important than that , the staff is professional and gentle with guest, multiskilled and creates an inclusive and fun environment, every member of the crew i've seen gives a contibution to this on his own way. Really good stuff guys, keep up the good work:)) Francesco
    Italy, Male, 25-30
  • 9.4


    03 Mar 2020
    Hostel One Madrid was a great place to stay. Off the beaten path with a very chill crowd of travelers, and very nice staff as well. Valentin runs a great property, Ricardo and his team are great hosts. Will definitely return if I'm in Madrid again.
    USA, Male, 31-40
  • 9.1


    21 Feb 2020
    The rooms were a bit small, but the people were amazing, and staff was very helpful. The backyard is also lovely and a very nice place to chill.
    Norway, Female, 25-30
  • 8.6


    11 Mar 2020
    Super small bathrooms.
    USA, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • 2020

    6th, Best solo male hostel

  • 2019

    2nd, Hostel Chain

  • 2019

    1st, Best New Medium Hostel

View all Award Winners