Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

We are an Italian family running a hostel in Cancun the Mexican Caribbean. We cook for our guest to share a piece of us and at the same time inviting and bringing everybody together on the table not only to eat but to create this awesome atmosphere of family chatting and sharing experiences

What is included?

-Different capacity dormitories
-Private rooms with bathroom and A/C
-Double Basic Private room shared bathroom and FAN
-Dorm with A/C from 9pm to 9am
-Open areas with hammocks
-24 hrs. kitchen for your use
-Daily housekeeping service
-Free Wi Fi
-Free drinking water
-Breakfast included
-24 hrs. Reception
-Computer with internet
-Concierge service

Please note:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night or 50% if the reservation is longer of your stay.

Check in from 13:00.
Check out at 11:00.

Taxes no included.

Cash and credit cards (a fee charge will apply 3% with credit card and debit card) accepted upon arrival.

Breakfast included.
Sometimes the owner gift basic dinner.

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.4

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 8.3

  • Facilities 8.6

Latest Reviews

  • 10.0


    03 Jan 2020
    The staff is super nice and helpful and the crowd is amazing.
    Russia, Female, 25-30
  • 10.0


    29 Nov 2019
    My stay at Orquídeas Hostel was wonderful! The staff is really friendly and helps you in any doubt, they create a magic atmosphere that will make you talk and share your experiences with all the other guests, especially during the convivial dinners cooked by Maurizio, the manager. If I’ll ever go back to Cancun I’ll def go to Orquídeas hostel!!
    Italy, Male, 31-40
  • 9.7


    09 Dec 2019
    I HIGHLY RECOMMEND! Great vibes, decent facilities and wonderful food. I just wished they had a washing machine!
    USA, Female, 25-30
  • 9.1


    04 Jan 2020
    Stayed here for only one night - the facilities are good. Bathrooms are massive. The staff are very, very welcoming and they make sure you feel at home. I checked in late in the evening while the dinner was already being served and the receptionists made sure I had a spot on the table. They also make it very easy for everyone to meet other travellers. Made me regret not staying in Cancun for two nights at leasts.
    Canada, Male, 31-40
  • 9.1


    01 Jan 2020
    I loved my stay at Hostel Orquideas. Check in is 24 hours, so I was able to arrive with no problems after the bus ran late from the airport. Breakfast and dinner are included and Javier is always in the kitchen at those times chatting with people staying and making you feel welcome.
    USA, Female, 25-30
  • 9.1


    28 Dec 2019
    Great vibe and located in the center of town away from the resorts and fancy hotels. Staying here allows you to get an authentic experience in one of the most touristy cities in Mexico. The group dinner was great and helped with making friends. Really close to the bars, and a bus ride away to the beach. The outside door locks but the dorm rooms do not. Everything was pretty clean and looked after. I’d stay here again!
    USA, Female, 31-40
  • 8.6


    19 Dec 2019
    Breakfast and dinner that is include in the price (!!!) was really good. It has a homie feeling and a lot of people stay there a bit longer than the average backpacker. The owners and staff are all really sweet and helpful. The rooms are in need of some love and new beds. Overall, would recommend!!
    Sweden, All Female Group, 18-24
  • 8.3


    10 Dec 2019
    The owner is SUPER SWEET, they provide breakfast and dinner which is great if you’re travelling on a tight budget. That being said, I left early because of the uncomfortableness of the beds. Mine had a plastic sheath over it which made it impossible to sleep and made the ruckus of the guy above me unbearable. Also my pillow smelt like a dirty man who hadn’t showered in weeks.
    USA, Female, 25-30
  • 4.9


    04 Jan 2020
    Had a bad experience when we got kicked out because the hostel staff made a booking error. Staff was really unfriendly and not at all willing to help out as soon as we were (very unexpectedly and very unpolitely) told to leave! Furthermore, an additional booking made online was not cancelled by the staff (even though we asked), so that we had to pay for an extra night (on which we could not stay because of their error)! Furthermore, the bathrooms were permanently dirty.
    Netherlands, Male, 31-40
  • 3.7


    23 Dec 2019
    Beds were awful. Hostel was disgusting. One of my worst hostel stays.
    Canada, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Wi-Fi