Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are an Italian family running a hostel in Cancun the Mexican Caribbean. We cook for our guest to share a piece of us and at the same time inviting and bringing everybody together on the table not only to eat but to create this awesome atmosphere of family chatting and sharing experiences

What is included?

-Different capacity dormitories
-Private rooms with bathroom and A/C
-Double Basic Private room shared bathroom and FAN
-Dorm with A/C from 9pm to 9am
-Open areas with hammocks
-24 hrs. kitchen for your use
-Daily housekeeping service
-Free Wi Fi
-Hot water showers
-Free drinking water
-Breakfast included
-24 hrs. Reception
-Computer with internet
-Concierge service

Please note:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night or 50% if the reservation is longer of your stay.

Check in from 13:00.
Check out at 11:00.

Taxes included. Please see below for payment fees!

Cash and credit cards (a fee charge will apply 5% with credit card and debit card) accepted upon arrival.

Breakfast included.
Sometimes the owner gift basic dinner.

No curfew.

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.6

  • Location 8.8

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 9.7


    02 Jan 2019
    I couldn't believe how incredible the room and facilities were for the price we paid. The rooms were basic but had everything we needed. The rooms and bathroom were super clean and spacious. The staff were super helpful and friendly - operating 24 hours! The price even included breakfast and the night I stayed I was even offered a complimentary dinner to get to know other guests! The wifi was exceptional and the location was great! I would highly recommend this hostel to anyone!
    Australia, Female, 18-24
  • 9.4


    30 Nov 2018
    With a warm welcome, delicious food, and comfortable bed, Hostal Orchideas is a great choice to stay downtown. The buses to the beach run every few minutes, and the hostal is close to other services. Extending my stay.
    USA, Male, 41+
  • 8.0


    31 Dec 2018
    I read some reviews that said they would give away your room if you didn't come on time so I called ahead to let them know we were running late. When we arrived, they had given our private room away! But they upgraded us to a private room w/bathroom so that worked out. Even so, Nico & Isa were awesome hosts! Room was nice, clean bathroom, clean everything. Vibes at the hostel seemed good. The whole crew bussed to the beach for NYE celebrations which was SO FUN! About 20 minutes.
    USA, Couple, 25-30
  • 2.6


    22 Dec 2018
    Big problem with the staff very irresponsible make it lots of problems mostly kids from south america work there and try to extort money from you so avoid this hostel. Very bed experience
    Poland, Male, 41+
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi


  • Age Restriction
  • Credit Cards Accepted
  • Taxes Included

Things to Note

Please note: If you book the Double Basic Private room with shared
bathroom it will be with FAN and not A/C.

Cancellation policy: 48h before arrival.

In case of a late cancellation or No Show, you will be
charged the first night of your stay.

Check in from 13:00.
Check out at 11:00

Taxes included.

Please see below for payment fees! Cash and
credit cards (a fee charge will apply: 3% with credit card and y with
debit card) accepted upon arrival.
Breakfast included. Minimum 18 years
No curfew.
Please note: for bookings having over 2000.00 Mexican
Pesos of amount due on arrival, the property will reserve the right to
ask a full pre-payment in order to finally secure the booking.