Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are a new hostel that combines the wonder of the Mexican Caribbean with the tranquility of the jungle. A refuge where you can rest and relax but with the best fun and good vibes.
With a recently renovated building in the middle of 1500 square meters of Caribbean jungle, but just a few steps from downtown, we come to Tulum with a new concept for you to live an unforgettable vacation.
We have both shared rooms and private suites equipped with lockers, wi-fi, air conditioning and private bathroom in most of them, surrounded by a natural environment like no other.
Our garden surrounds all of our facilities and marvels us with native plants that not only beautify the place, but also give us the option of harvesting their fruits during the harvest season. And together with our beautiful swimming pool, they are our main attraction.
We also offer 24-hour bilingual reception, parking in front of the property, kitchen and dining room, co-working area and for those who want to enjoy the night a little more, we will soon have our own bar.

Hostel Oryx Policies & Conditions:

To confirm a reservation, the guest accept terms & conditions, informing the hostel by email the CVV detail, to charge before arrival in NRF rates or in case of no show

Cancellation policy: 48hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes not included.
Breakfast not included.

24 Hours Reception
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.7

  • Location 9.5

  • Staff 9.8

  • Atmosphere 9.7

  • Cleanliness 9.4

  • Facilities 9.2

Latest Reviews

  • 10.0


    05 Jan 2022
    It was a great place to chill out and meet people. Loved my stay, would definitely recommend. Plus the location is very centered and safe.
    India, Male, 25-30
  • 10.0


    31 Dec 2021
    The friendliness staff I’ve encountered in a while. They just rescued a dog, taco, who is amazing. It is an oasis away from the city 12/10 recommend this hostel.
    USA, Female, 18-24
  • 10.0


    23 Dec 2021
    Todo hermoso! Volvería
    Colombia, Male, 31-40
  • 10.0


    22 Dec 2021
    There is no other jungle oasis in the centre of Tulum like Oryx. If you are looking for a place to chill in a hammock, make new friends, swim in the pool, get your free morning coffee followed by a free yoga class- this is the hostel for you! The beds are good and the wifi is fast. The kitchen is big and clean- easy to make your own meals there. They even have a smoothie blender! There are daily tours to cenotes and the beaches, which makes it easy to get around, see Tulum and make friends.
    Norway, Female, 25-30
  • 10.0


    21 Dec 2021
    One of the best hostel I have stayed in, period! Awesome jungle vibes. Really relaxed atmosfeer with chill people good activities to bond if you want to but you can also just do you thing. No strings attached. Kevin, Guan and the rest of the team are the best. They help you out with everything. And also really good sleeps as the beds are perfect and the hostel itself is quiet at night. All in all one of the best hostels I have stayed at, at all times.
    Netherlands, Male, 31-40
  • 9.4


    19 Dec 2021
    Hostel Oryx is a great place to stay in Tulum. What really shines are the people and the atmosphere. It's not a party hostel like elsewhere in Tulum. Atmosphere is relaxed and captures the jungle vibe. If you're looking for something to do each day, the daily activities are great experiences. For my trip, I had planned to start at Oryx then spend a few days out in the beach zone. I actually ended up cutting the second half short and coming back to Oryx, it was that great!
    USA, Male, 31-40
  • 9.1


    08 Jan 2022
    Very hospitable and accommodating staff. Wonderful atmosphere and a great sense of community. Excursions and free activities like salsa classes were a pleasant surprise. My only problem I can think of is the bathrooms and dorms could be nicer, but then again it’s a hostel so naturally it is going to be less quality. Still I fully recommend it for anyone staying in Tulum centro.
    USA, Male, 18-24
  • 9.1


    31 Dec 2021
    This was a pleasant, convenient hostel. I was lucky to be able to book a decent place on New Year's eve after airline cancelled my flight, and I enjoyed my time here. The hostel was on Tulum's main street with easy access to cafes, the host Kevin was very responsible, and the atmosphere was fun with good camaraderie. I liked that the hotel offers laundry service (and not every hostel does!), and even hough it is not free, the fee is about $1 USD for kilo of laundry, which is not bad.
    USA, Female, 31-40
  • 8.0


    16 Dec 2021
    While the hostel has a lovely vibe, it takes no COVID-19 precautions. The free yoga classes and water jug were greatly appreciated!
    USA, Mixed Group, 18-24
  • 6.3


    10 Dec 2021
    Pros: location, good vibes, nice shared spaces, quiet. Cons: cleanliness of private bathrooms, salty tap water. Overall, I think the hostel is overpriced for what they offer. I had to pay 200 pesos (100 security deposit) to rent a towel, there are no locks for the lockers (bring your own), the private bathroom in the girls room had no soap and paper towels, there were cockroaches in there. They only turn the AC on in the rooms from 7pm-7am so it's extremely hot during the day.
    USA, Female, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Parking
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi