Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are a new hostel that combines the wonder of the Mexican Caribbean with the tranquility of the jungle. A refuge where you can rest and relax but with the best fun and good vibes.
With a recently renovated building in the middle of 1500 square meters of Caribbean jungle, but just a few steps from downtown, we come to Tulum with a new concept for you to live an unforgettable vacation.
We have both shared rooms and private suites equipped with lockers, wi-fi, air conditioning and private bathroom in most of them, surrounded by a natural environment like no other.
Our garden surrounds all of our facilities and marvels us with native plants that not only beautify the place, but also give us the option of harvesting their fruits during the harvest season. And together with our beautiful swimming pool, they are our main attraction.
We also offer 24-hour bilingual reception, parking in front of the property, kitchen and dining room, co-working area and for those who want to enjoy the night a little more, we will soon have our own bar.

Hostel Oryx Policies & Conditions:

Cancellation policy: 24 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes included.
Breakfast not included.

24 Hours Reception
No curfew.
We do not accept customers younger than 18 years of age.
Pet friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.8

  • Staff 9.9

  • Atmosphere 9.8

  • Cleanliness 9.7

  • Facilities 9.7

Latest Reviews

  • 10.0


    04 Oct 2021
    Beautiful hostel! Great vibes, great people. A more chill vibe than other hostels in Tulum.
    USA, Female, 18-24
  • 10.0


    02 Oct 2021
    Gracias a Erick por su mensaje antes de mi llegada y su preocupación!. Muy agradecida y espero volver pronto. Excelente!!
    Peru, Female, 25-30
  • 10.0


    27 Sep 2021
    Awesome place to stay! I had a really good time, the staff is really friendly and helpful and you have all the amenities needed, good wifi connection and comfy places for telecommuting, together with the amazing jungle-like atmosphere. Looking forward to coming back! Totally recomended.
    Chile, Female, 25-30
  • 10.0


    13 Sep 2021
    Sin duda el mejor hostel en el que me he quedado, esta céntrico y tiene restaurantes y supermercados cerca. El internet funciona muy bien. Las habitaciones tienen aire acondicionado y la parte de las piscina es preciosa, pareces que estás en la selva. Recomendable 100%💕
    Spain, Female, 25-30
  • 10.0


    31 Aug 2021
    Brand new hostel! What’s better than having a new clean mattress without bumps? The pool is awesome and a great place to socialize, everyone who stays here is chill. Tons of plants and trees in the courtyard which is great for the soul. The price is unbeatable, and it’s so close to the ADO station. The owner is super cool and great to have a chat with. Literally the best hostel I’ve stay at in Mexico!
    USA, Male, 25-30
  • 10.0


    24 Aug 2021
    Amazing Hostel downtown Tulum! The location is perfect. Even if you are close to the main street, this place is so quiet and peaceful with all the beautiful trees!! I had to work a bit and the Wifi was really good. I stayed in a private room, even if there was no AC, the fan was refreshing the room and I slept like a baby! Everything was clean and I need to say that the people who work there are really welcoming! You’ll feel home, no doubts!
    Canada, Female, 31-40
  • 10.0


    22 Aug 2021
    This hostel is so beautiful! You need to go there! The vegetation is incredible and we sleep peacefully. I really enjoyed my stay. Special mention to K***n the owner who knows how to take good care of people and make us feel at home in his place in the heart of Tulum. I highly recommend it.
    Canada, Female, 25-30
  • 10.0


    21 Aug 2021
    I went there with my brother during our trip to Mexico. I must admit I had some doubts since the hostel is new but I was incredibly surprised by this place. First, you find yourself emerge in a small paradisiac hostel, so much vegetation, fruit trees, tropical plants, etc. The place is super clean and the rooms and customer service go beyond what you pay for. The staff was very friendly and give us some great tips about where to eat, to go dance and some amazing tours to attend. Two thumbs up!
    Canada, Male, 31-40
  • 10.0


    21 Aug 2021
    Great! FIVE STARS The outside is gated with lock. Check in went smoothly we had a little bit of trouble finding the hostel when looking for this place you have to find the sign that says “My rancho” on the black gate. This place has a beautiful pool and plants all over looks like a mini jungle. Our private room had a fan, mini fridge, and a memory foam bed. They had showers, toiletries, dining area, and everything you could possibly need. Not to mention free mangos! If your in Tulum STAY HERE!
    Mexico, Couple, 25-30
  • 9.7


    07 Oct 2021
    Really good hostel, chill atmosphere and beautiful shared areas. The staff was great, specially Juli. Some suggestions would be turn off the a/c a little bit later than 7am, include lights for each bed in the dorms and maybe more lockers, there were 4 in the 6 bed dorm. The shared bathrooms were a little bit dirty but that's because of the guests. Would definitely repeat!
    Argentina, Female, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Swimming Pool
  • Parking
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi