Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our FIFTH YEAR of business! Run by two backpackers, Hostel Polako is the place to be if you like to hang back and take in a town's atmosphere. We’re proud to show you why Trebinje has made us decide to never leave. The hostel has tons of places to chill out in, whether that’s on our big comfy couch in the sunny common room, barbecuing out on the stone terrace, having a chat on the balcony, or playing NINTENDO 64 in our game corner. Here at Polako, we know that a hostel is not a cheap hotel or a house with a bunch of rooms—it’s a home for travelers. That means our main priority is to create a social atmosphere where you can meet and hang out with other travelers. We’re proud to run a clean, cozy place that you’ll never want to part with. Fresh, homemade pancake breakfast is included in the price, and we have regular family-style dinners. And, of course, we offer Wi-Fi and free coffee and tea, free bed linens and towels, a fully-equipped kitchen, and a laundry service. If you bring your own car we have free parking, too—as well as gated bike and motorbike parking. Take it easy, go slowly, chill out, no rush…come live the “Polako” style!

DAILY BUSES to & from Dubrovnik, Kotor, Mostar, Sarajevo, Belgrade, and more. Cheap Dubrovnik daytrip doable by bus!
Easy airport transfers to Dubrovnik Airport & Podgorica Airport -- Just ask! View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 9.6

Latest Reviews

  • 10.0


    15 Jun 2019
    The place is very clean. Friendly staff, welcoming atmosphere, very good location. Totally worth it:) If you are thinking about doing paragliding. Zoran is the guy in the area, he couldn’t answer simple questions, I felt unsafe and if you care about the video is very bad quality. You also have to hold the self stick, very uncomfortable. I would not recommend it. Unfortunately paragliding in this area is a waste of money. Alternatively get a free panoramic view from the hill A MUST:)
    Brazil, Female, 31-40
  • 10.0


    15 May 2019
    Very nice, comfortable and laidback hostel in a lovely and often overlooked little town. The staff were super friendly and helpful, with good recommendations for the area.
    Australia, Male, 25-30
  • 10.0


    06 May 2019
    Best, most laid-back hostel I've stayed at in a while. Staff are great, location is good, beds are fine, nice chilled vibe round the place.
    England, Male, 18-24
  • 10.0


    03 Apr 2019
    Can’t stress enough how great this hostel is, from its homely vibe, to its welcoming hosts, we couldn’t of asked for anything more. The owners, Bartek and Lauran are two of the most easy going people we have ever met and made us want to extend our stay in Trebinje from 3 nights to 9. We especially loved the Village Dinners that they put on, it really made you feel apart of the town, and the food was incredible. Best experience we’ve had on our Europe trip so far. Highly recommend this hostel!
    Australia, Female, 18-24
  • 10.0


    02 Oct 2018
    Great hostel, good vibe, friendly staff, helpful and clean. The atmosphere was really good and the common room super cozy with lots of couches and great for socializing!
    Canada, Female, 25-30
  • 10.0


    21 Sep 2018
    Superb hostel in a really charming, relaxed, authentic city. As I'm sure many other reviews here mention, if you can you should absolutely go to the village dinner outing that they offer - it's an amazing evening.
    England, Male, 31-40
  • 10.0


    17 Sep 2018
    Very chilled out place with lovely people. The pancakes in the morning were delicious.
    Ireland, Male, 25-30
  • 9.7


    10 May 2019
    An AMAZING hostel. Excellent friendly staff, very clean and modern facilities, free pancake breakfast, a huge common room, and comfy beds. Highly recommend.
    Canada, Female, 25-30
  • 9.7


    08 May 2019
    Really like this place. Nice atmosphere, the volunteers are great, breakfast is delicious, many recommendations what to do and - most importantly - a Nintendo 64 with Mario Kart!!! You should really stay here! Only s***y thing is that there are no curtains in the rooms.
    Netherlands, Female, 25-30
  • 8.9


    21 May 2019
    A really lovely experience. An easy 5 minute walk from the bus station, very clean, with a friendly and relaxed atmosphere. Comfy common area and nice patio, reliable WiFi, and no hidden extras (towel, locker, etc). The dorms are light and not at all cramped, and the bunk one of the comfiest I’ve experienced. I was only here two nights but would have happily stayed longer.
    England, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Games Room
  • PlayStation