Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to our FIFTH YEAR of business! Run by two backpackers, Hostel Polako is the place to be if you like to hang back and take in a town's atmosphere. We’re proud to show you why Trebinje has made us decide to never leave. The hostel has tons of places to chill out in, whether that’s on our big comfy couch in the sunny common room, barbecuing out on the stone terrace, having a chat on the balcony, or playing NINTENDO 64 in our game corner. Here at Polako, we know that a hostel is not a cheap hotel or a house with a bunch of rooms—it’s a home for travelers. That means our main priority is to create a social atmosphere where you can meet and hang out with other travelers. We’re proud to run a clean, cozy place that you’ll never want to part with. Our fresh, homemade pancake breakfast is free, and we have regular family-style dinners. And, of course, we offer Wi-Fi and free coffee and tea, free bed linens and towels, a fully-equipped kitchen, and a laundry service. If you bring your own car we have free parking, too—as well as gated bike and motorbike parking. Take it easy, go slowly, chill out, no rush…come live the “Polako” style!

DAILY BUSES to & from Dubrovnik, Kotor, Mostar, Sarajevo, Belgrade, and more. Cheap Dubrovnik daytrip doable by bus!
Please contact us if you need help arranging an AIRPORT transfer from Dubrovnik, Podgorica, or another nearby airport. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.9

  • Location 9.7

  • Staff 9.9

  • Atmosphere 9.6

  • Cleanliness 9.9

  • Facilities 9.5

Latest Reviews

  • 10.0


    07 Aug 2019
    My stay at Hostel Polako was one of the best I've experienced. The hostel has an incredibly welcoming and homey feel, I extended my stay there and enjoyed it so much I'm going back to volunteer! Would highly recommend going to the village dinner. Great location, close to the old town and not far from many different hikes. A super nice spot to kick back for as long as you want!
    Australia, Male, 18-24
  • 10.0


    07 Aug 2019
    Great hostel. Really friendly staff, great breakfast, nice common area and easy to meet people. I loved the village meal and dancing. I definitely would come back here.
    England, Female, 25-30
  • 10.0


    02 Aug 2019
    Great relaxed hostel, friendly staff, definitely recommend doing the village meal if you get the chance, it was one of the highlights of my whole trip!
    England, Female, 18-24
  • 10.0


    09 Jul 2019
    We stumbled on this place at the end of our two week trip in the Balkans and we loved it - both the hostel and the city. The staff were welcoming, friendly, and helpful, the atmosphere was chill and relaxing, and the hostel was super clean with plenty of hot water. Plus they serve local beer on tap! Visit Trebinje and stay at Hostel Polako - you won't regret it.
    USA, Couple, 31-40
  • 10.0


    26 Jun 2019
    Polako felt instantly like a home! The staff were so helpful, showed me all the things to do around Trebinje and organised a wine tasting. I wish I had more time to spend here. And the pancakes are amazing!
    Australia, Female, 18-24
  • 9.7


    21 Jul 2019
    Planned to stay 1 night stayed 4 great place I loved it
    New Zealand, Male, 18-24
  • 9.7


    15 Jul 2019
    Great guy running this place. The homemade strawberry lemonade is to die for. Easy walk into town. After party jam on the back patio.
    USA, Male, 31-40
  • 9.1


    09 Aug 2019
    A very sociable hostel, it is very clean and comfortable. Guests and staff are encouraged to interact. Tribenje is a lovely little town/area and Hostel Polako was well-geared up to help you make the most of your time there.
    England, Male, 31-40
  • 9.1


    07 Jul 2019
    This is a great hostel that I would love to go back to. The staff was very friendly and helpful and the atmosphere super relaxed. They have local beer on tap in the hostel and serve an excellent breakfast each morning. My only critiques would be (a) there were no mosquito nets on the windows, meaning that in the evening it got quite buggy and (b) the A/C unit in my room required me to sleep with the door open.
    Canada, Female, 25-30
  • 8.6


    18 Aug 2019
    If you're looking forward to having a nice chill, relaxing time in a low key town you'll love this place. Unfortunately it was a bit too quiet for me. It seemed to be more of a pass through town, so most people weren't staying very long to make friends.
    USA, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • DVD's
  • Games Room
  • PlayStation