Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

HostelQ is located in the heart of Namba, Osaka. It boasts a close proximity to major sightseeing areas in Osaka, as well as being conveniently located within walking distance of public transport facilities.

We have a fully functioning kitchen which guests are welcome to use. A bar within the hostel will also provide the perfect atmosphere to make friends and interact with other guests before enjoying Osaka's night life. Takoyaki is also available which a specialty food of Southern Osaka. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.1

  • Location 9.6

  • Staff 8.7

  • Atmosphere 7.7

  • Cleanliness 7.7

  • Facilities 7.6

Latest Reviews

  • 10.0


    03 Nov 2019
    Really good location close to everything in Namba. Clean. It has a kitchen which is great because food in Japan is expensive. Very nice staff as well.
    USA, Couple, 31-40
  • 10.0


    04 Jul 2019
    Location was amazing, even overlooked the water! So much great food around, and a quick train ride to all of the main attractions, from the baseball stadium to the castle. The staff was also amazing, they let us leave our bags here early and after before our flights. Also there is cereal and insta noodle for free in the downstairs lounge. Highly recommend!
    Canada, Male, 25-30
  • 9.4


    19 Jun 2020
    Overall, good stay. Loved the location. No complaints about the facilities. My only issue was with the staff, who made it difficult to check-in. I said I would arrive at 10 pm to check in, and when I got there at 9:30 pm they already left. But they left a note on the door saying they waited until 10 pm. I don't know why they lied. I don't have free cell phone service, so I had to spend money to call them to let me in. Next time I hope they will be truthful and not inconvenience their guests.
    USA, Male, 18-24
  • 9.4


    08 Jan 2020
    Great hostel, perfect location to be near Dotonbori for a great price. Stayed in the 12 bed all female dorm, my only issue was with somewhat inconsiderate other people in the dorm making noise late at night but that’s not the Hostel’s fault. Would definitely stay here again
    USA, Female, 18-24
  • 8.9


    31 Jan 2020
    Super central, great place to stay for a few days if you wanna check out downtown Osaka. Every time I met up with someone or there was an event, at most I would be a 15 min walk. The hostel wasn't very interactive but free breakfast and coffee/tea is a great way to start the day!
    Canada, Female, 25-30
  • 7.7

    Very Good

    17 Nov 2019
    tucked away on a aide stream next to all the action, this quiet and nondescript building is comfortable and useful. The staff is polite and efficient. It helps to know some Japanese. I had a private room that was bare and tiny, about 5 feet by 16 feet. The bed although it had a dip down the middle was smooth and cozy. The shower and bathroom are ok. negative: people talking on street from 1am to 5am. prostitution or something
    USA, Male, 41+
  • 7.1

    Very Good

    17 Mar 2020
    Great location and price. Facilities and rooms are what you expect for the price.
    USA, Male, 25-30
  • 6.9


    08 Feb 2020
    Uncomfortable beds, no locks on the doors and there were times that I walked in when there were no one at reception - or even staff that had not met me before. Great location, otherwise clean.
    Australia, Female, 25-30
  • 6.3


    04 Jun 2019
    The location was very convenient and had a great view of the canal. Unfortunately, our room had a terrible smell that wasn’t even fixed by opening the window for several hours. There was also only one toilet, one sink, and two showers per floor, which for the number of guests could be inconvenient. The whole place just seemed grimy and, while we were provided a small locker, there was no lock for the room itself. We will not be staying here again.
    USA, Couple, 18-24
  • 4.0


    12 Aug 2019
    I have never reviewed a hostel before, but I actually made an account to review this horrible hostel. I booked this hostel because of its price and location, but I quickly came to find why it was so cheap. The atmosphere is dirty and the beds are painful to sleep on. But that's not the worst part, I've stayed in crappy hostels before; the worst thing about this place was the disrespectful customer service. The clerk/manager was crazy rude and yelled at us for asking questions. Cancelled booking.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi