Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

HostelQ is located in the heart of Namba, Osaka. It boasts a close proximity to major sightseeing areas in Osaka, as well as being conveniently located within walking distance of public transport facilities.

We have a fully functioning kitchen which guests are welcome to use. A bar within the hostel will also provide the perfect atmosphere to make friends and interact with other guests before enjoying Osaka's night life. Takoyaki is also available which a specialty food of Southern Osaka. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.4

  • Location 9.8

  • Staff 8.7

  • Atmosphere 6.5

  • Cleanliness 6.5

  • Facilities 7.1

Latest Reviews

  • 10.0


    04 Jul 2019
    Location was amazing, even overlooked the water! So much great food around, and a quick train ride to all of the main attractions, from the baseball stadium to the castle. The staff was also amazing, they let us leave our bags here early and after before our flights. Also there is cereal and insta noodle for free in the downstairs lounge. Highly recommend!
    Canada, Male, 25-30
  • 10.0


    17 Mar 2019
    Located just across the river from the famous Dotombori street, it offers everything you need for a pleasant stay in Osaka center. It's got very spacious beds and a pretty large locker for each bed with a prepared lock and key. All the necessary facilities are also in the hostel and it's kept very clean. I'd recommend staying here if you want a good location in the center of all the fun places.
    Slovenia, Male, 25-30
  • 10.0


    06 Oct 2018
    Good location and walking distance to JR Namba and also to the subway. Good friendly staff. Clean and comfortable place. Had a very good vibe to make good friends with fellow travellers.
    Australia, Male, 31-40
  • 9.1


    15 Sep 2018
    I'm surprised that I got a private room for this price. Very satisfied.
    Australia, Male, 31-40
  • 8.0


    02 Jan 2019
    Location was great, staff were friendly and helpful and the dorm was pleasant. Would have preferred a more secure dorm as the door wasn't lockable but small lockers were available. Would have been good to have more of a breakfast provided but overall the facilities were sufficient.
    Australia, Couple, 18-24
  • 6.6


    23 Nov 2018
    Bare bones hostel, not very clean or comfortable. No hot water, rock hard bed, odd smells, and quite a bit of street / river boat noise. It’s fine for a night, but wouldn’t stay here again.
    USA, Male, 25-30
  • 6.6


    16 Oct 2018
    Great location, especially for the price. Nothing else too fancy here though to add. Loud at night, small rooms. But if you just need a place for a couple days in the heart of the city it will do.
    Canada, Female, 31-40
  • 6.6


    11 Aug 2018
    Place is okay price/value wise, Not recommended for couples as walls are thin paper. Situated in a Party area expect some noise. The reception employees where very sweet and kind though the cleaning staff was a bit rough had a bit of an aggressive vibe (you can clearly feel they hate their job). Wifi is okay, the dryer was poop, The kitchen is aight, pans, bowls free instant noodles and cereals all day/night.
    Spain, Couple, 18-24
  • 6.3


    04 Jun 2019
    The location was very convenient and had a great view of the canal. Unfortunately, our room had a terrible smell that wasn’t even fixed by opening the window for several hours. There was also only one toilet, one sink, and two showers per floor, which for the number of guests could be inconvenient. The whole place just seemed grimy and, while we were provided a small locker, there was no lock for the room itself. We will not be staying here again.
    USA, Couple, 18-24
  • 4.0


    12 Aug 2019
    I have never reviewed a hostel before, but I actually made an account to review this horrible hostel. I booked this hostel because of its price and location, but I quickly came to find why it was so cheap. The atmosphere is dirty and the beds are painful to sleep on. But that's not the worst part, I've stayed in crappy hostels before; the worst thing about this place was the disrespectful customer service. The clerk/manager was crazy rude and yelled at us for asking questions. Cancelled booking.
    USA, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi