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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hostel Santiago 31

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

With a total of 6 rooms the Santiago 31 Hostel can accommodate 28 people. All rooms are different, comprising the following occupations: Room for 10; Room for 6; Room for 4; Room for 2 people; Room to 2 - 3 people; and a room that can accommodate from 2 to 4 people having a private bathroom. Each one decorated with personalized drawings on the wall.

Internet: Free WiFi available to all.
Two outdoor terraces in order to enjoy a little sun or to take the free breakfast outdoors.

Please note:
Cancellation policy: 48h advance notice
Late cancellation or noshow – one night charge
Payment upon arrival by cash, credit and debit cards
Check in from 15:00 to 20:00.
Check out before 11.00
Breakfast included
Taxes included
Towels for rent: 1,5 Euro each View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.3

  • Location 9.8

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    07 Dec 2019
    Fantastic service by João, absolutely amazing location, the best value for price hostel I've found so far, anywhere.
    Portugal, Male, 31-40
  • 10.0

    Superb

    22 Aug 2019
    Flawless! The hostel is located in a beautiful square with nice restaurants and bars, and close to everything (it's awesome when you want to go out but pro tip: bring ear plugs for when you want to sleep early). Very nice and homey atmosphere. The staff and the owner are so nice and thoughtful but keep in mind, they're not always there. The breakfast is basic but was more than I expected and the kitchen is very good. The only thing that could have been better is the wifi in the upper rooms.
    Israel, Male, 18-24
  • 10.0

    Superb

    14 Jul 2019
    Beautifully located right in the middle of a bustling square with absolutely wonderful staff. João goes out of his way to ensure you have an incredible stay. I actually extended my time here because it was such a cosy hostel! Security and facilities were great and I definitely recommend this hostel for anyone! Great value for money.
    Australia, Female, 18-24
  • 9.7

    Superb

    25 Jun 2020
    I was very surprised about the ideal location right in the historical centre!! I was very well received and they upgraded me to my own private dormitory opposite the showers and toilet! They also chipped in a free breakfast which was also nice!! They have been very helpful and have left me to enjoy the city and to come and go as I like!! Superb!!
    Wales, Male, 41+
  • 9.4

    Superb

    16 Oct 2019
    A really lovely place and helpful staff but the bar downstairs was very loud during the night.
    Australia, Female, 25-30
  • 9.1

    Superb

    18 Jun 2019
    Small hostel. Best location. Great owner but there only part time. Check in they like to arrange to meet at specific time. I liked staying there but some patience was required for operational quirks during a busy period. Breakfast is do it yourself, but that can be ok. I enjoyed my stay.
    USA, Male, 41+
  • 8.3

    Fabulous

    24 Sep 2019
    Well located in the heart of the historic centre. Clean and nice rooms but there is no ambiance there. The staff who welcomed me did his job without any smile or interest.
    Canada, Male, 31-40
  • 8.0

    Fabulous

    19 Jun 2019
    Its very centrally located, the owner (Joao ) is very friendly and helpful. He always has good tips for you for places to eat or things to do. The hostel was quite empty, but that might vary from time to time. One suggestion, they can improve the breakfast a bit. The things he mentioned for breakfast were never refilled (cheese, ham) in the fridge for the people eating in the morning, it might be just sloppy job from some staff that day, there were eggs although.
    Netherlands, Male, 25-30
  • 7.7

    Very Good

    28 Feb 2020
    Location is perfect and the cleanliness was very good, both of the rooms and bathrooms. The room we stayed in was very big and had lockers to put our bags and values, which was an added bonus. Regarding breakfast, there is bread, croissants, cereals, coffee and some other things, so it's not too limited as well. The only downside (and maybe it was because of the time of the year) was that the hostel was basically empty, so there was zero environment.
    Portugal, Female, 25-30
  • 6.0

    Good

    10 Sep 2019
    Great location, new furnishings, friendly greeting. Unfortunately, this was overshadowed by the smell of cigarettes from the smokers in the back yard, the 15-second pushbutton showers with no temperature adjustment and the cold-water sinks in the bathroom. Security lockers are a 30 cm locked wooden cube on wheels. There were no tours or meals together. Breakfast is make it yourself from provided ingredients.. It's not what I look for as a solo traveler. Clean. Good bed for a night - nothing more
    USA, Male, 41+
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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