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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hostel Santiago 31

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

With a total of 6 rooms the Santiago 31 Hostel can accommodate 28 people. All rooms are different, comprising the following occupations: Room for 10; Room for 6; Room for 4; Room for 2 people; Room to 2 - 3 people; and a room that can accommodate from 2 to 4 people having a private bathroom. Each one decorated with personalized drawings on the wall.

Internet: Free WiFi available to all.
Two outdoor terraces in order to enjoy a little sun or to take the free breakfast outdoors.

Please note:
Cancellation policy: 48h advance notice
Late cancellation or noshow – one night charge
Payment upon arrival by cash, credit and debit cards
Check in from 15:00 to 20:00.
Check out before 12.00
Breakfast included
Taxes included
Towels for rent: 1,5 Euro each View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.2

  • Location 9.9

  • Staff 9.6

  • Atmosphere 8.9

  • Cleanliness 9.2

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    14 Jul 2019
    Beautifully located right in the middle of a bustling square with absolutely wonderful staff. João goes out of his way to ensure you have an incredible stay. I actually extended my time here because it was such a cosy hostel! Security and facilities were great and I definitely recommend this hostel for anyone! Great value for money.
    Australia, Female, 18-24
  • 10.0

    Superb

    09 Jun 2019
    Everything is absolutely perfect, first the hostel is the best i have ever been. The staff is really professional and helps you with everything. The breakfast is included and is extraordinary. The rooms, even the dorms are equipped with air conditioning, the common areas are fantastic, and a brilliant chill out on the back. The cleanliness is another good point in this hostel, everything is cleaned everyday more than once. The location is the best in town. I will came back for sure.
    England, Male, 41+
  • 10.0

    Superb

    28 May 2019
    One of the best hostel’s we have stayed at. Very clean and tidy. Both the hosts were extremely helpful with tips on anything around the area and in Portugal. Definitely stay here again.
    Australia, Male, 25-30
  • 10.0

    Superb

    10 Apr 2019
    Great place all around!
    USA, Female, 18-24
  • 10.0

    Superb

    14 Dec 2018
    It was an amazing place, the staff really friendly and discreet, helpful and really made me feel at home!
    Greece, Female, 18-24
  • 10.0

    Superb

    20 Nov 2018
    Best hostel Ive ever seen. Really amazing
    Australia, Male, 18-24
  • 9.7

    Superb

    26 May 2019
    It was hard to find but it was a wonderful place to stay. The guy who runs it is friendly and helpful. I hope to stay there again in the future.
    USA, Female, 25-30
  • 9.1

    Superb

    18 Jun 2019
    Small hostel. Best location. Great owner but there only part time. Check in they like to arrange to meet at specific time. I liked staying there but some patience was required for operational quirks during a busy period. Breakfast is do it yourself, but that can be ok. I enjoyed my stay.
    USA, Male, 41+
  • 8.9

    Fabulous

    21 Apr 2019
    Great location, basically in the middle of a square. there weren't many guests though when I was there, so I felt a bit "alone" in the building ;) Nice hang out / living room space. Breakfast was not really much choice, but then again you have a kitchen and you can get your own stuff.
    Germany, Female, 31-40
  • 8.0

    Fabulous

    19 Jun 2019
    Its very centrally located, the owner (Joao ) is very friendly and helpful. He always has good tips for you for places to eat or things to do. The hostel was quite empty, but that might vary from time to time. One suggestion, they can improve the breakfast a bit. The things he mentioned for breakfast were never refilled (cheese, ham) in the fridge for the people eating in the morning, it might be just sloppy job from some staff that day, there were eggs although.
    Netherlands, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Late check-out
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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