Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

RELAX ZONE! Disconnect yourself for some time without wifi. Enjoy your book, a beer or a glass of wine in our hammocks or on our terraces. Get in contact with fun people! You can have Spanish classes in our hostel. We do have many games to play, a good collection of movies, good music to enjoy yourself, when you´re not on a hike or enjoying the beautiful area around Samaipata. Sit on one of our terraces, hamocks or patio, enjoy the company of our housecat (not inside). If you do need internet, you can use our computer for free or walk just 13 minutes to the main square where you will find some restaurants and cafés.

The surrounding of Hostel Serena presents you a great view of the village and the peace of the mountains. Every afternoon there is a spectacular sunset one can see while sitting in our flower garden.

Rates at Hostal Serena include a daily buffet breakfast, including juice, fresh fruit, bread, home-made jams, pancakes, a variety of tea and coffee, eggs, yogurt with granola.

Free private parking is available on site.
There is a 24-hour front desk at the property.
Free mineralwater is provided 24 hours a day.

The bathrooms and rooms with its comfortable beds and mattresses are all unique and spacious. The common space is furnished with a TV, a lot of DVDs, CDs and Books that is connected to the open dining room and kitchen. The large well-equipped kitchen offers facilities to cook, with oven, to make tea or coffee apart from that there is always fresh mineral water for free.

Hostal Serena's Policies & Conditions:

Check in and Check out: flexible - we still advise customer to contact the hostel before arrival.

Cancellation policy: 48 hours before arrival.
Payment upon arrival or when leaving property by cash.

Taxes included.
Buffet breakfast included.

No curfew.
Pet friendly.
Child friendly.
24/7 Reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 10.0

  • Location 9.6

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 9.8

Latest Reviews

  • 10.0


    22 Oct 2019
    In “Hostal Serena” all the spirit and the energy of the beautiful landscape which surrounds this wounderful places comes to its best. The huge and well equipped community area creates a warm and cosy atmosphere instantly. The owner and the staff will help you out with whatever you need. Coming together with his family and other travelers in the next by restaurant for dinner felt like home. If you’re looking for a place to escape, as well as to start you’re nature experiences - it’s that one
    Germany, Male, 25-30
  • 10.0


    10 Oct 2019
    Best hostel I’ve stayed at, owner is a great guy extremely helpful and an all round great guy, hostel is probably the best located hostel I’ve ever stayed at and the food and volunteers are amazing. Best hostel south of Cambodia :)
    England, Male, 25-30
  • 10.0


    04 Oct 2019
    Thanks for sharing your warm cozy little paradise :) you gave us really a homecoming feeling! We defenitly will come back :D
    Belgium, Female, 18-24
  • 10.0


    13 Apr 2019
    I have been to a lot of hostels around the world. There are some party hostels, some good vibe hostels, some s**y hostels. This is the first 'House' hostel i have ever been. Amazing breakfast, house feeling, relaxing atmosphere, great information!!! One of the best if not the best hostel i have ever been housed in.
    Greece, Male, 25-30
  • 10.0


    05 Mar 2019
    What a great place to stay, quiet, fantastic view and garden, incredible breakfast and great host. The beds are comfy, very nice atmosphere where it is so easy to connect with other guests! Home away from home!
    Netherlands, Male, 41+
  • 9.7


    13 Jun 2019
    Such a great hostel!!!! We were supposed to stay 3 nights and ended up staying 5! The breakfast is by far THE BEST of all the hostels we’ve stayed at! The staff are so friendly and helpful and it has great facilities! Free drinking water and really clean bedrooms, with a nice bathroom and shower. It’s a bit out of the main town, but only a 5 minute walk and the view from the hammocks makes it completely worth it! Wish we could have stayed longer! Thank you Serena team!
    England, All Female Group, 18-24
  • 9.7


    13 Jun 2019
    Great place! So relaxing, it really felt like home for the short time we were there. Very comfy beds and hammocks, cooking facilities were great and AWESOME breakfast. Only a 5 minute walk to town - worth it for the view!
    England, All Female Group, 18-24
  • 9.7


    17 Apr 2019
    Very relaxing place to sit outside and enjoy the beautiful view from the garden, and the breakfast was fantastic! It‘s a lovely escape from the city and there are many hiking tours to do in the area that the host was kind enough to help us reserve. The hostel has a very peaceful atmosphere and is not for partying, so keep that in mind if you choose to visit and respect the staff and other guests who want to relax and connect with nature.
    USA, Couple, 18-24
  • 9.7


    31 Mar 2019
    Lovely hostel, felt more like staying in a home than a hostel. Very friendly staff. It's a little walk out of town and we didn't realise there was no Wi-Fi. Overall though we loved our stay.
    England, All Female Group, 25-30
  • 9.1


    30 Jul 2019
    The hostal is located just outside Samaipata, what makes it a great stay to relax for a couple of days. When you open the frontdoor it feels like you walk into a familyhouse! Loved me stay overhere.
    Netherlands, Male, 18-24
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  • Free Breakfast
  • Free Parking
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wii