Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

RELAX ZONE! Enjoy your book, a beer or a glass of wine in our hammocks or on our terraces. Get in contact with fun people! If you do need internet, you can use our free WiFi connection. You can have Spanish classes in our hostel. We do have many games to play, a good collection of movies, good music to enjoy yourself, when you´re not on a hike or enjoying the beautiful area around Samaipata. Sit on one of our terraces, hamocks or patio, enjoy the company of our housecat (not inside).

The surrounding of Hostel Serena presents you a great view of the village and the peace of the mountains. Every afternoon there is a spectacular sunset one can see while sitting in our flower garden.

Rates at Hostal Serena include a daily buffet breakfast, including juice, fresh fruit, bread, home-made jams, pancakes, a variety of tea and coffee, eggs, yogurt with granola.

Free private parking is available on site.
There is a 24-hour front desk at the property.
Free mineralwater is provided 24 hours a day.

The bathrooms and rooms with its comfortable beds and mattresses are all unique and spacious. The common space is furnished with a TV, a lot of DVDs, CDs and Books that is connected to the open dining room and kitchen. The large well-equipped kitchen offers facilities to cook, with oven, to make tea or coffee apart from that there is always fresh mineral water for free.

Hostal Serena's Policies & Conditions:

Check in and Check out: flexible - we still advise customer to contact the hostel before arrival.

Cancellation policy: 48 hours before arrival.
Payment upon arrival or when leaving property by cash.

Taxes included.
Buffet breakfast included.

No curfew.
Pet friendly.
Child friendly.
24/7 Reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 8.7

  • Location 8.0

  • Staff 8.7

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 10.0


    24 May 2021
    Best place to be in magical Samaipata with awesome view over the village. Beautiful Rooms and beds. Perfect wifi connection. I felt like at home. Coming back again!
    Germany, Male, 41+
  • 10.0


    17 May 2021
    What a fantastic place. The owner and his wife have created a real gem in Samaipata. Great views, wonderful hospitality, very nice rooms, fair prices, super nice other guests and volunteers. What's more to say? I 0% understand how one can leave a bad review for this place. Hostal Serena is the place to be in Samaipata. For backpackers and families alike this is a great find and you would probably not find anything better in this lovely town.
    Germany, Male, 41+
  • 10.0


    01 Mar 2020
    By far the best hostel I've been in. Came for 2 nights, stayed 2 weeks, and after that even stayed as volunteer because I loved this place that much! The owner is super nice and helpful and the place is so welcoming. Breakfast is like a high class hotel, and don't let me start about the dinner, professional chef!! (With Abit more money for dinner). Do yourself a favor and visit that place!!!
    Israel, Male, 18-24
  • 10.0


    05 Feb 2020
    Excellent stay, amazing food the perfect hostel to go to when you need to enjoy yourself and forget about the outside world. A retire piece of heaven" earth. 🤗
    Norway, Male, 25-30
  • 10.0


    22 Oct 2019
    In “Hostal Serena” all the spirit and the energy of the beautiful landscape which surrounds this wounderful places comes to its best. The huge and well equipped community area creates a warm and cosy atmosphere instantly. The owner and the staff will help you out with whatever you need. Coming together with his family and other travelers in the next by restaurant for dinner felt like home. If you’re looking for a place to escape, as well as to start you’re nature experiences - it’s that one
    Germany, Male, 25-30
  • 10.0


    10 Oct 2019
    Best hostel I’ve stayed at, owner is a great guy extremely helpful and an all round great guy, hostel is probably the best located hostel I’ve ever stayed at and the food and volunteers are amazing. Best hostel south of Cambodia :)
    England, Male, 25-30
  • 10.0


    04 Oct 2019
    Thanks for sharing your warm cozy little paradise :) you gave us really a homecoming feeling! We defenitly will come back :D
    Belgium, Female, 18-24
  • 9.7


    23 Sep 2021
    Serena is a beautiful, calm spot in the hills of Samaipata. The staff is super friendly and always ready to help, for example in booking tours. Breakfast is great! I enjoyed my stay a lot. :)
    Switzerland, Female, 25-30
  • 9.1


    21 Feb 2020
    Great escape. The hostel lies on the hill overlooking the town and has a stunning view over the other hills from the lovely patio and garden. The breakfast is above and beyond. It has everything you could possibly wish for with homemade pancakes and different homemade Marmelade. The dinner is also very yummy. This place was definitely designed with love.
    Germany, Female, 31-40
  • 7.4

    Very Good

    12 Sep 2020
    The place was really nice and peaceful, the host was very kind and helpful, we had an incident in the road and he did not hesitate to go to help us. The breakfast was amazing and all the environments were super clean and comfortable. I want to thank the hosts for everything and recommend the place for the people that are looking to take a quite and peaceful vacations.
    Bolivia, All Female Group, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi