Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

RELAX ZONE! Enjoy your book, a beer or a glass of wine in our hammocks or on our terraces. Get in contact with fun people! If you do need internet, you can use our free WiFi connection. You can have Spanish classes in our hostel. We do have many games to play, a good collection of movies, good music to enjoy yourself, when you´re not on a hike or enjoying the beautiful area around Samaipata. Sit on one of our terraces, hamocks or patio, enjoy the company of our housecat (not inside).

The surrounding of Hostel Serena presents you a great view of the village and the peace of the mountains. Every afternoon there is a spectacular sunset one can see while sitting in our flower garden.

Rates at Hostal Serena include a daily buffet breakfast, including juice, fresh fruit, bread, home-made jams, pancakes, a variety of tea and coffee, eggs, yogurt with granola.

Free private parking is available on site.
There is a 24-hour front desk at the property.
Free mineralwater is provided 24 hours a day.

The bathrooms and rooms with its comfortable beds and mattresses are all unique and spacious. The common space is furnished with a TV, a lot of DVDs, CDs and Books that is connected to the open dining room and kitchen. The large well-equipped kitchen offers facilities to cook, with oven, to make tea or coffee apart from that there is always fresh mineral water for free.

Hostal Serena's Policies & Conditions:

Check in and Check out: flexible - we still advise customer to contact the hostel before arrival.

Every guest needs to leave an approx. time of arrival to confirm booking.

Cancellation policy: 48 hours before arrival.
Payment upon arrival or when leaving property by cash.

Taxes included.
Buffet breakfast included.

No curfew.
Pet friendly.
Child friendly.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.9

  • Location 9.5

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 9.8

  • Facilities 9.9

Latest Reviews

  • 10.0


    12 Aug 2022
    Hostal serena is home. You instantly feel so comfortable and cozy there. The view is incredible over the town I didn’t want to leave! Recommend 100%. The only thing to be aware of is the hike up the hill if you have heavy bags can be challenging so taking a taxi may be the better option.
    USA, Male, 18-24
  • 10.0


    24 Jul 2022
    A really great hostel run by a Dutch guy and his family, great location - though up a steep hill - with views over the area. The perfect place to decompress after hard travelling in Bolivia.
    England, Male, 31-40
  • 10.0


    20 May 2022
    Everything the other comments are saying is true, this is such a nice hostel and Bert really does make it feel like you're home. The breakfast is rich, the view from the hostel is just amazing and Bert helps you out with planning your activities. And yes, the dinners he and his wife make for you are also so good and tasty.
    Croatia, Male, 25-30
  • 10.0


    20 Apr 2022
    This was one of the best hostels I have stayed in in South-America. The owner is really nice and is really invested in his guests. A very good breakfast is included in the price and you can also get some nice diner! Overall a very good experience staying here. Very relaxed, clean, great atmosphere. Not to forget, there is a beautiful garden with an amazing view over Samaipata and the valley. Definitely recommend!
    Netherlands, Male, 18-24
  • 10.0


    05 Apr 2022
    This is one of my favorite hostels I’ve ever stayed in! So cozy and cute and the staff were all so kind and helpful. Definitely 100% recommend if you’re in Samaipata
    USA, Female, 18-24
  • 10.0


    02 Apr 2022
    Amazing hostel!
    Israel, Male, 18-24
  • 9.7


    11 Aug 2022
    Hostal Serena is a great place to stay in Samaipata :) I immediately had a good feeling there and booked for an extra night! Highlights: * 5 star breakfast with homemade bread, pancakes, fresh juice… * Super nice and helpful staff * Cozy rooms and confortable beds * Nice view from the hostel on the city below (but this means you need to walk a bit outside the city to reach the hostel)
    Belgium, Male, 25-30
  • 9.7


    31 Jul 2022
    Hostal Serena is incredible and a beautiful place to stay in Samaipata. Be aware that it is a steep uphill climb from the town.
    USA, Male, 25-30
  • 9.7


    31 May 2022
    Amazing location, atmosphere, and host! Made our trip to Samaipata as wonderful as it was. Would recommend to anyone staying- just be ready for the hill!
    England, Male, 18-24
  • 9.4


    01 Sep 2022
    Top! Prachtige locatie met mooi uitzicht. Aardig personeel. Werd enorm geholpen als iets niet lukte. Bert gaf een handige info mail van te voren. De kamers zijn ook goed schoon. Mooie bedden. Enige puntje wat ik kan bedenken is dat de buitentoilet af en toe wat vies was. Maar voor de rest top!
    Netherlands, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi