Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

RELAX ZONE! Enjoy your book, a beer or a glass of wine in our hammocks or on our terraces. Get in contact with fun people! If you do need internet, you can use our free WiFi connection. You can have Spanish classes in our hostel. We do have many games to play, a good collection of movies, good music to enjoy yourself, when you´re not on a hike or enjoying the beautiful area around Samaipata. Sit on one of our terraces, hamocks or patio, enjoy the company of our housecat (not inside).

The surrounding of Hostel Serena presents you a great view of the village and the peace of the mountains. Every afternoon there is a spectacular sunset one can see while sitting in our flower garden.

Rates at Hostal Serena include a daily buffet breakfast, including juice, fresh fruit, bread, home-made jams, pancakes, a variety of tea and coffee, eggs, yogurt with granola.

Free private parking is available on site.
There is a 24-hour front desk at the property.
Free mineralwater is provided 24 hours a day.

The bathrooms and rooms with its comfortable beds and mattresses are all unique and spacious. The common space is furnished with a TV, a lot of DVDs, CDs and Books that is connected to the open dining room and kitchen. The large well-equipped kitchen offers facilities to cook, with oven, to make tea or coffee apart from that there is always fresh mineral water for free.

Hostal Serena's Policies & Conditions:

Check in and Check out: flexible - we still advise customer to contact the hostel before arrival.

Every guest needs to leave an approx. time of arrival to confirm booking.

Cancellation policy: 48 hours before arrival.
Payment upon arrival or when leaving property by cash.

Taxes included.
Buffet breakfast included.

No curfew.
Pet friendly.
Child friendly.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.7

  • Location 9.7

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    20 Apr 2022
    This was one of the best hostels I have stayed in in South-America. The owner is really nice and is really invested in his guests. A very good breakfast is included in the price and you can also get some nice diner! Overall a very good experience staying here. Very relaxed, clean, great atmosphere. Not to forget, there is a beautiful garden with an amazing view over Samaipata and the valley. Definitely recommend!
    Netherlands, Male, 18-24
  • 10.0


    05 Apr 2022
    This is one of my favorite hostels I’ve ever stayed in! So cozy and cute and the staff were all so kind and helpful. Definitely 100% recommend if you’re in Samaipata
    USA, Female, 18-24
  • 10.0


    02 Apr 2022
    Amazing hostel!
    Israel, Male, 18-24
  • 10.0


    29 Mar 2022
    Amazing place to stay with a great atmosphere. You definitely get what you pay for.
    Netherlands, Male, 18-24
  • 10.0


    22 Mar 2022
    Probably the most beautiful hostel I've ever stayed at in one of the most beautiful places. Amazing, and the owner is a genuine dude!
    USA, Male, 25-30
  • 10.0


    06 Feb 2022
    Honestly one of the best hostels I’ve stayed in, beautiful location and garden, great dorms, facilities and it has a great view! the owner is very welcoming (as was everyone staying there), very helpful and loves to get to know his guests. Also makes a great breakfast in the morning. Highly recommended!
    England, Male, 41+
  • 10.0


    24 Jan 2022
    Our stay at Hostel Serena was amazing! Everything is super clean, the owner, is very helpful booking tours but the absolute highlight is the breakfast! Fresh pancakes, homemade bread and delicious fruits. Would 100% recommend.
    Germany, Couple, 25-30
  • 10.0


    10 Dec 2021
    We went to Samaipata to relax, looking for a place to disconnect and rest from everything, and this place was more than perfect. Beautiful place with great views of the entire town, always clean and neat. The guests are very friendly and helpful and the breakfast was excellent, just being in the hostel made it worth the trip
    Bolivia, Couple, 18-24
  • 9.7


    23 Sep 2021
    Serena is a beautiful, calm spot in the hills of Samaipata. The staff is super friendly and always ready to help, for example in booking tours. Breakfast is great! I enjoyed my stay a lot. :)
    Switzerland, Female, 25-30
  • 9.4


    20 Dec 2021
    First of all, Bert is a wonderful host :) As for the location, the location is a bit difficult to find if you arrive at 4AM in the dark in the pouring rain, but once you walk up the hill you can see that the location is beautiful with a magical view. The breakfast is fantastic (pancakes, eggs, etc.) It is a perfect place to be close to the center, but still far away to fully relax! I will definitely come here again, and I recommend this hostel to everyone!
    Netherlands, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • Wi-Fi