Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelations, no show and reduction in number policy of minimmum 3 days before check-in, property need to charge a 10% fee of the total amount

Additional Terms and Conditions

Hostel Seven Hills charges a fee of 10€ per person for safety that will be give again to clients if everything is ok in property.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Renovated in May 2018
Trying to offer the best possible comfort to our visitors, we have available the facilities that go to meet the current needs, such as:

Reception open from 10:00 until 22:00 and located on the 2nd floor
Reception can only accept payments trough cash, no credit or debit card payments possible
All rooms are mixed gender dorms
A fine for damaged property can be asked starting at 5€
Free wi-fi in common areas and bedrooms
Air conditioning in all bedrooms
Daily cleaning of rooms and common areas
Non-smoking rooms
Individual lockers with key for guest
Girls Dorm has a key for every guest using it
Each bed has a reading light and plug for laptops and mobile phones
9 shared toilets
Kitchen for small meals
TV in the Lounge

To take in account:

Reception works from 10h00 until 22h00.
There is no after-hours reception at this property. Guests arriving late won´t be able to check in until the next morning.
Check-in starting at 14h
Check out until 12h
If you arrive between 22:00 and 10:00, please inform us trough email or phone so we can be ready to help your check-in (avaiable for those who stay for more then 1 night)
We can store your bags if arrival is before check-in time
Breakfast can be asked for the next day of the stay for a price of 3€
The hostel contains a mounts-load to help you bring your luggage, always send a message or inform the reception if you need help with heavy luggage

For the safety of our guests we always ask:
Presentation of an identification document with photo
We do not accept pets
Minimum age 18 years

City Fee = 2€ / per person / per night until a maximum of 7 nights in a row, starting from January 1st of 2019

Our shared dorms are comfortable, clean and spacious. Perfect for a good night of sleep as well to meet new friends from all over the world.

We are 5 minutes away from downtown and located in a very central avenue that has a multicultural feeling. Here you can find a lot of typical Portuguese and multicultural shops, restaurants, cafes, banks, pharmacies, barbershop, laundry, 24 hours shop with snacks and drinks and mini-markets. Seven Hills is at the heart of Lisbon. You will only spend a ride by car of 10 minutes from the airport,10 minutes from Sta. Apolónia Train Station and 15 minutes long from Oriente Station.We are 5 minutes away from a child hospital (Estefânia) and a main public hospital (S. José).

23521/AL - 71753/AL View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 7.5

  • Location 8.4

  • Staff 8.6

  • Atmosphere 7.1

  • Cleanliness 7.2

  • Facilities 7.3

Latest Reviews

  • 10.0


    30 Oct 2019
    Best location and nice hostel with shops are closer and metro station it’s worth the money
    Wales, Male, 31-40
  • 9.1


    16 Sep 2019
    Staff lovely and very helpful, rooms comfortable and enough toilets available. The spaces are clean, we only have found few hair in the bed but nothing to be too worried about. Just a little suggestion on the rooms, there should be a door key for each room, just to feel even more safe (you never know how people are) but we haven't got any issues :)
    Italy, Male, 25-30
  • 8.9


    14 Apr 2019
    Good place to stay.
    Brazil, Male, 25-30
  • 8.3


    17 Jun 2019
    Clean and well looked after rooms, toilets and kitchen. The lounge area is a little outdated but the staff are friendly and helpful. Located only a 1 minute walk from the underground but it is possible to walk to many of the surrounding cafes and shops.
    England, Female, 18-24
  • 8.3


    29 May 2019
    Staff were very friendly and welcoming on arrival. We were also pleasantly suprised to find out our room had air conditioning. The room was quite basic and dark however was clean and comfortable. Bathroom was clean and functional. The hostel was located very near to the local metro station which was very handy.
    England, Couple, 18-24
  • 6.3


    14 Aug 2019
    Location is awful. In an area that the homeless tend to spend time in. I had to to sit out in the sun for 30 mins until someone exited, as there are no instructions on how to enter the locked building. I booked this place solely for the A/C but when I asked how to turn it on, was very rudely told that I have to ask and they can only turn it on for a little while (even though it was 30 degrees+). Booked another hostel to continue my trip in Lisbon and I’m very happy where I am now.
    Canada, Female, 18-24
  • 6.0


    26 Oct 2019
    As I reached the hostel I was ordered to wait in the common room in a very harsh manner by Val who didn't even introduce herself and didn't take the effort to ask my name first even, insulted me with a "ma'am", very bad start. When you travel alone and arrive to a new country and city you haven't been, how they treat you gives a strong impression about that nation and their culture. Will be a very long time for me to visit Portugal again if I ever go back...
    Hungary, Female, 31-40
  • 6.0


    08 Aug 2019
    It is kinda far away from the city center and feels kinda sketchy to walk to at night.
    Turkey, Female, 18-24
  • 4.6


    16 Aug 2019
    The staff was nice and friendly, and the location is close to the center, you can go by walking. The air conditioning only turned on by request but when we requested, there was no one of the staff (and in summer...). The thing is that after a certain time there is no one from the personal to ask for anything, they only give you a phone number that you can call. The control of the cleanliness of the common spaces could improve, specially the bathrooms.
    Bolivia, Mixed Group, 31-40
  • 3.4


    05 Dec 2019
    The room (private for 2) was fine, but all the bathrooms were very dirty. A lot of things were broken (like showers, toilets, etc.) There were hairs everywhere. I would not recommend this place, because it is not worth the money I think (but just the room was fine). Also, at night there was no one there, but there was a person drinking in the living room all the time, and making trouble at night.. We (2 girls) didn’t feel really safe in that moment.
    Netherlands, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi