Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelations, no show and reduction in number policy of minimmum 3 days before check-in, property need to charge a 10% fee of the total amount

Additional Terms and Conditions

Hostel Seven Hills charges a fee of 10€ per person for safety that will be give again to clients if everything is ok in property.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.8
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Renovated in May 2018
Trying to offer the best possible comfort to our visitors, we have available the facilities that go to meet the current needs, such as:

Reception open from 10:00 until 22:00 and located on the 2nd floor
Reception can only accept payments trough cash, no credit or debit card payments possible
All rooms are mixed gender dorms
A fine for damaged property can be asked starting at 5€
Free wi-fi in common areas and bedrooms
Air conditioning in all bedrooms
Daily cleaning of rooms and common areas
Non-smoking rooms
Individual lockers with key for guest
Girls Dorm has a key for every guest using it
Each bed has a reading light and plug for laptops and mobile phones
9 shared toilets
Kitchen for small meals
TV in the Lounge

To take in account:

Reception works from 10h00 until 22h00.
There is no after-hours reception at this property. Guests arriving late won´t be able to check in until the next morning.
Check-in starting at 14h
Check out until 12h
If you arrive between 22:00 and 10:00, please inform us trough email or phone so we can be ready to help your check-in (avaiable for those who stay for more then 1 night)
We can store your bags if arrival is before check-in time
Breakfast can be asked for the next day of the stay for a price of 3€
The hostel contains a mounts-load to help you bring your luggage, always send a message or inform the reception if you need help with heavy luggage

For the safety of our guests we always ask:
Presentation of an identification document with photo
We do not accept pets
Minimum age 18 years

City Fee = 2€ / per person / per night until a maximum of 7 nights in a row, starting from January 1st of 2019

Our shared dorms are comfortable, clean and spacious. Perfect for a good night of sleep as well to meet new friends from all over the world.

We are 5 minutes away from downtown and located in a very central avenue that has a multicultural feeling. Here you can find a lot of typical Portuguese and multicultural shops, restaurants, cafes, banks, pharmacies, barbershop, laundry, 24 hours shop with snacks and drinks and mini-markets. Seven Hills is at the heart of Lisbon. You will only spend a ride by car of 10 minutes from the airport,10 minutes from Sta. Apolónia Train Station and 15 minutes long from Oriente Station.We are 5 minutes away from a child hospital (Estefânia) and a main public hospital (S. José).

23521/AL - 71753/AL View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 7.9

  • Location 7.6

  • Staff 8.8

  • Atmosphere 7.1

  • Cleanliness 7.7

  • Facilities 7.4


Latest Reviews

  • 10.0

    Superb

    20 Feb 2019
    Clean and confortable, the best to came back. There are many bathroom not queue or waiting time.
    Brazil, Male, 25-30
  • 9.7

    Superb

    27 Mar 2019
    The hostel is clean and well located and a good atmosphere all round. Lots of coffee shops close by, a supermarket 2 mins away, right next to the metro. Very good. Will be visiting again! The staff are very good and want to help. Thank you.
    England, Female, 31-40
  • 9.1

    Superb

    17 Jun 2017
    Really enjoyed my time at the hostel. The staff were great, so helpful. The location was good. Always kept everything clean. Nice friendly atmosphere.
    Ireland, Male, 41+
  • 8.9

    Fabulous

    14 Apr 2019
    Good place to stay.
    Brazil, Male, 25-30
  • 8.3

    Fabulous

    29 May 2019
    Staff were very friendly and welcoming on arrival. We were also pleasantly suprised to find out our room had air conditioning. The room was quite basic and dark however was clean and comfortable. Bathroom was clean and functional. The hostel was located very near to the local metro station which was very handy.
    England, Couple, 18-24
  • 8.0

    Fabulous

    27 Jul 2017
    The staff was less than friendly and the location was very bad. It is not close to any bars/nightclubs/tourist activities. We ended up having to bus or uber everywhere due to the location. The beds and bathrooms were nice and clean though.
    USA, All Female Group, 18-24
  • 6.3

    Good

    14 Aug 2019
    Location is awful. In an area that the homeless tend to spend time in. I had to to sit out in the sun for 30 mins until someone exited, as there are no instructions on how to enter the locked building. I booked this place solely for the A/C but when I asked how to turn it on, was very rudely told that I have to ask and they can only turn it on for a little while (even though it was 30 degrees+). Booked another hostel to continue my trip in Lisbon and I’m very happy where I am now.
    Canada, Female, 18-24
  • 6.0

    Good

    08 Aug 2019
    It is kinda far away from the city center and feels kinda sketchy to walk to at night.
    Turkey, Female, 18-24
  • 3.7

    Rating

    04 Oct 2017
    The location of this hostel is okay, seemed to be a bit of a sketchy area. Female staff member was mostly helpful. However, the rooms were tiny (4 bed). The bathroom was disgusting- there was cockroaches in there, dirt on the floor and the walls, dusty. We don’t believe the facilities were given a proper clean the 3 nights we were there- the same chunks of hair were on the shower all 3 days. Security was terrible- main door and doors to get into bedroom left open numerous times. Do not stay here
    Australia, All Female Group, 25-30
  • 3.4

    Rating

    04 Aug 2018
    They said the hostel is on the second floor , our room was at the 4th floor(wtf). They said great location close to the bars.. 2.5 km from the center... told them after one night that we are disappointed and want to move hostel... they said “bad luck. You need to pay us every thing.” Even though we had the worst time in every hostel ever, in every country in the world. DONT STAY THERE!
    Israel, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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