Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelations, no show and reduction in number policy of minimmum 3 days before check-in, property need to charge a 10% fee of the total amount

Additional Terms and Conditions

Hostel Seven Hills charges a fee of 10€ per person for safety that will be give again to clients if everything is ok in property.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Renovated in May 2018
Trying to offer the best possible comfort to our visitors, we have available the facilities that go to meet the current needs, such as:

Reception open from 10am until 9pm and located on the 2nd floor
Reception can only accept payments trough cash, no credit or debit card payments possible
We have mixed shared rooms, private rooms and women only shared rooms.
A fine for damaged property can be asked starting at 5€
Free wi-fi in common areas and bedrooms
Air conditioning in all bedrooms
Daily cleaning of rooms and common areas
Non-smoking rooms
Individual lockers with key for guest
Girls Dorm has a key for every guest using it
Each bed has a reading light and plug for laptops and mobile phones
9 shared toilets
Kitchen for small meals
TV in the Lounge

To take in account:

Reception works from 10am until 10pm.
Check-in starting at 2pm
Check out until 12pm
Late Check-in - If you arrive between 10pm and 10am, please inform us trough email or phone so we can be ready to help your check-in (avaiable for those who stay for more then 1 night)
We can store your bags if arrival is before check-in time
Breakfast can be asked for the next day of the stay for a price of 3€
The hostel contains a mounts-load to help you bring your luggage, always send a message or inform the reception if you need help with heavy luggage

For the safety of our guests we always ask:
Presentation of an identification document with photo
We do not accept pets
Minimum age 18 years

City Fee = 2€ / per person / per night until a maximum of 7 nights in a row, starting from January 1st of 2019

Our shared dorms are comfortable, clean and spacious. Perfect for a good night of sleep as well to meet new friends from all over the world.

We are 5 minutes away from downtown and located in a very central avenue that has a multicultural feeling. Here you can find a lot of typical Portuguese and multicultural shops, restaurants, cafes, banks, pharmacies, barbershop, laundry, 24 hours shop with snacks and drinks and mini-markets. Seven Hills is at the heart of Lisbon. You will only spend a ride by car of 10 minutes from the airport,10 minutes from Sta. Apolónia Train Station and 15 minutes long from Oriente Station.We are 5 minutes away from a child hospital (Estefânia) and a main public hospital (S. José).

23521/AL - 71753/AL View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.5

  • Location 7.8

  • Staff 7.8

  • Atmosphere 6.0

  • Cleanliness 6.1

  • Facilities 6.4


Latest Reviews

  • 8.9

    Fabulous

    19 Jul 2022
    I was reaching late after 10pm. I forgot to reach out. The property reached out to me to check about my arrival. They wouldn't give information about late check-in unless I pay in full. Understandably they would have had issues before unpaid customers. As I was leaving before the office open at 10am, I had to ask my friend to pay then they gave me instructions to get inside property. It would have been hard if I hadn't had a friend in EU who could send money to them quickly.
    India, Male, 25-30
  • 8.6

    Fabulous

    10 Jul 2022
    The rooms were very clean but the kitchen could be maintained better. I found small roaches in the kitchen and eating area. The area is not the safest for solo female travellers - take the metro which is very conveniently located right in front of the hostel to get out of the area.
    Singapore, Female, 25-30
  • 7.1

    Very Good

    25 Jul 2022
    Considering the low prices, the hostel is good and recommendable. It needs to be said though that the reception is not open after 10 in the evening, which led to some inconveniences. The atmosphere is a bit shabby, but OK if you stay only for a short time. We cooked a few dishes (4th floor), and didn't feel so comfortable there, since there were a lot of insects and bugs crawling around. Beside that, the kitchen is well equipped. All in all, its okay.
    Austria, Female, 18-24
  • 7.1

    Very Good

    02 Jul 2022
    Some odd people staying there, and sometimes AC was only on for a few hours which wasn’t enough in 40 degree heat, but when we asked they turned it on for longer and there were other very nice people staying there too!
    England, Female, 18-24
  • 6.6

    Good

    25 Jul 2022
    My experience in this hostel is quite mixed. On the one hand I despised the condition of the building/hostel (issues are only cosmetic though, everything worked). I disliked the lack of locks on the rooms. On the other hand the staff was really kind, I loved the facilities in the kitchen & the beds were comfortable (I didn't really trust the cleanliness of the blanket so I used my own). I liked the balcony of my room, and the supermarket next door is convenient. Payment in cash was annoying.
    Netherlands, Male, 18-24
  • 6.3

    Good

    02 Aug 2022
    Staff were amazing and helpful! However there was mould in our room, the showers weren’t clean and neither was the communal areas. The hostel looked very tired, however there was work going on while we were there.
    Scotland, Male, 18-24
  • 6.3

    Good

    24 Jul 2022
    It is a young-people hostel. The building in which is located the hostel is a little bit old, but the hostel’s own floors are renewed and modern. The location of the hostel is not the best, but it is not far of some cool neighborhoods (Barrio Alto…). It is a good option to choose this hostel if you are searching some economic places to be housed. I’ll choose it again.
    Spain, Female, 18-24
  • 4.0

    Rating

    09 Jul 2022
    They gave nothing to keep the kitchen (bearly a kitchen) clean and we ended up bringing bed bugs back home. Plus there is no vibe there. Also the bads are super noisy. So my advise unless this is your only option to sleep inside look somewhere else. Very disappointed overall.
    Canada, Male, 25-30
  • 2.9

    Rating

    29 Jul 2022
    Booked a private twin room and arrived to a used condominium on the floor of our room with its contents surrounding it. Weren’t offered another room the receptionist just removed it and that was all that could be done. No refund, discount or compensation of any kind offered. The atmosphere is really weird and the kitchen area is disgusting. Our room window was not a window that lead outside, but to the communal area? Just don’t stay here it’s ridiculous.
    Ireland, Couple, 18-24
  • 2.0

    Rating

    17 Jul 2022
    I informed that I will be arriving at 00h in the hostel. When I arrived there, everything was closed and I had to found an hotel at last minute to not sleep on Lisbon streets. Very bad reception service. I would like to request my reservation payment back if it is possible.
    Brazil, Female, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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