Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Shappy

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostel Shappy is the newest hostel in Zagreb. Situated in the heart of the city, it provides its guests an opportunity to start their journey of falling in love with Zagreb. The hostel is in the pedestrian area, with its own parking area and just a minute from the main street and the main square in Zagreb. Just a couple of meters further from the hostel, guests can begin exploring the city's best: cafe bars, restaurants, night clubs and plenty of cultural sites and churches. Our hostel is also close to the old part of Zagreb, called the Old City, crawling with interesting museums and also the residence of Croatian parliament and government.
As our wish was to create a warm place so tourists who are visiting our city could enjoy their stay, we have thoughtfully brought together a group of young, hard-working and communicative people to make our hostel a special place.
Also, being the newest hostel in Zagreb, our hostel holds six originally decorated rooms, each one in its own style. Wanting our rooms appearances to match different tastes, personalities and backgrounds of our greatly welcomed guests, we have especially thought through different styles, and decorated our rooms according to that. Starting with the Romantic room designed for couples that want a bit of their own privacy, along go the Green room and Stripey room each with their own specific ambience. Next we can offer our customers is the Happy and Swag rooms which are divided but share the same entrance door, so they are perfect for bigger groups. Apart from all that, we have the Cool suit that has two rooms and its own private bathroom.
All of the rooms listed above are equipped with air-conditioning and free Wi-Fi. Beds in all rooms are provided with linen.

Although our hostel is in the pedestrian area in the center, we have our own parking area which is half a minute away from the hostel. Free private parking is possible at a location nearby (reservation is needed). Please be advised that we cannot be held responsible for any loss or damage of your car.
The whole Shappy team thanks you for your interest in the Hostel Shappy and would be delighted to receive a booking from you in the near future. We look forward to welcoming you to our city of Zagreb and our Hostel Shappy!

Best regards and kind wishes! View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.3

  • Location 9.8

  • Staff 10.0

  • Atmosphere 8.9

  • Cleanliness 9.6

  • Facilities 8.7

Latest Reviews

  • 10.0


    03 Jun 2019
    Best customer service I’ve experienced at a hostel! Accommodation was very clean and in a central location. Would absolutely stay here again!
    USA, Female, 25-30
  • 10.0


    01 Mar 2019
    Great location, great staff. I had the room to myself. The room was nice and the free lockers were a nice touch. I would 100% recommend if you want to be near Jelacic Square and old town
    USA, Male, 25-30
  • 9.7


    20 Aug 2018
    Loved my stay here. Staff were super helpful and great for solo travellers! Would highly recommend
    New Zealand, Female, 18-24
  • 9.7


    25 Jul 2018
    Loved my stay here at hostel shappy!! Staff were so lovely and made sure we were happy and gave us lots of local recommendations , you could tell they really wanted us to love Zagreb as much as they did. Air con worked perfectly and the security lockers gave us added ease of mind when out of the room. Thanks so much hostel shappy.
    England, Female, 18-24
  • 9.4


    03 Nov 2018
    A really relaxing hostel, with amazing staff, they are so friendly and helpful. Every question I had to offer the staff would give really detailed and passionate answers, the coffee was great and available whenever which is always a winner for me :)
    England, Male, 18-24
  • 9.4


    21 Jun 2018
    Great place, really friendly staff, super secure. The beds are great too!
    Australia, Male, 25-30
  • 9.4


    18 Jun 2018
    Lovely hosts, clean clean clean, seemed quiet at times, there’s hostels you go to in Zagreb for a party vibe, but if you are looking for a decent night sleep this is the place
    Wales, Male, 18-24
  • 9.1


    29 Jul 2018
    Absolutely loved this gem of a hostel! Super clean, really modern and in an amazing location. I appreciated the smaller size dorms & also the extremely helpful and humble staff here. If I'm back in Zagreb, it will be here!!
    Australia, Female, 18-24
  • 8.9


    17 Jul 2018
    Very nice hostel with clean showers, individual lockers. Very good location 5 minutes from the main square and 15 minute walk to the station. Staff were very nice and helpful. Only downside was not very social environment if you were a solo traveller.
    England, Female, 18-24
  • 8.0


    05 Sep 2018
    Great location, short walk to the main square. On site parking was full so we parked in a nearby parking garage recommended by the hostel (was relatively cheap for the city centre). The hostel was clean but was quite noisy at night (we had the window open because it was hot and people were talking and playing music in the courtyard). Everything we needed for a one night stay in Zagreb.
    New Zealand, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi