Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

5 day cancellation policy.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

In addition to a successful family story built on years of experience in the organization of festival and party events, we offer you a complete experience specially designed for young travellers. With fully renovated building, our hostel offers a total of 47 beds in 9 rooms and one suit with a beautiful view on the National Park Brijuni you a perfect intimate atmosphere along with contents which will make your life easier


Hostel STEP is located in a quiet suburb of Pula - Štinjan. It is located about 7 km from Pula center and just a few minutes’ walk from the beach, our hostel offers a perfect vacation get away from noise and stress.

Just a few minutes’ walk from the hostel, our guests can enjoy the breathtaking views of beautiful beaches, unspoiled nature and romantic sunsets. In addition, this area is known for Štinjan Austro-Hungarian historic buildings, including the famous Fort Punta Christo, where beauty lovers can enjoy the history. The Fortress Punta Christo, which hosts some of the most famous festivals in Europe with complemented summer bar for concerts and parties on an almost daily basis, is just 1km away from our hostel.

Apart from the Fort, our guests can enjoy entertainment at almost every step of their way. The Štinjan bay is known for its beautiful natural beaches, sports activities (beach volleyball, trampoline at sea,), and a whole series of coast is dotted with beach bars that are open until late in the night.

In addition to the content at hand, one of the most famous Istrian towns – Pula is located only 7 km from the hostel, where guests can experience the true authentic Istrian story. In Fažana, a small fishing place close by, is the starting point for one of the most famous Croatian national parks – the Brijuni Islands, famous for its historical significance and natural beauty.

Why Hostel STEP?

There is a free parking space for those who travel by their own, and for those who travel by public transportation there is a bus station just a few steps away. On the ground floor of the hostel there is “Konoba Dub”, a tavern where our guests can enjoy authentic Istrian cuisine with special prices. It is interesting to know that the tavern often hosts famous musicians and DJ's who are part of the summer visitors attracted by this beautiful urban suburb. The property is surrounded by a large garden and includes a children playground, a spacious summer house with a direct sea view to enjoy your evenings and a outdoor cocktail bar which will offer happy hours on a daily basis.

Our staff intention is to achieve that perfect dose of relaxation, socialization but also the necessary intimacy for each guest. With a wide range of content, affordability and a new and modern atmosphere, hostel Step offers comfort: that is every traveler’s dream.

Please Note:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Reception Office working hours:
Monday-Sunday: 8:00-22:00

Check in from 14:00 to 22:00.
Check out before 11:00 .

Payment upon arrival by cash or card (MasterCard, MasterCard Electronic, Maestro, Visa, Visa Electronic)

Taxes not included. Tourist tax per person per every day of stay:
Full season: 8,00 HRK
Before and after season: 6,00 HRK
Out of season: 5,00 HRK

Breakfast not included - 40,00 HRK per person per day.

No Curfew.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.2

  • Location 8.4

  • Staff 7.8

  • Atmosphere 7.2

  • Cleanliness 7.8

  • Facilities 8.2

Latest Reviews

  • 10.0


    04 Aug 2018
    This is a beachgoers hostel. If you are looking for a party hostel this isnt it. Get to know Maya the manager and Tony the waiter. Incredibly hard working staff. Ac is great, lockers....multiple showers and toilets on every floor. Beach, grocery and atm 5 min walk away. By far one of our favorite places so far. The restaurant next door is amazing, ate there everyday. Pizza--YUM. View of the Adriatic from my balcony. Kitchen outside on the terrace. Laundry and shuttles available. Beachgoers only!
    USA, Couple, 41+
  • 10.0


    26 Jul 2017
    Nothing bad to say about this hostel! Comfy beds, nice private showers + toilets, 5 min walk to the beach. The common terrace made this place special, great view of the sea and an outdoor kitchen with everything you would need! Definitely the nicest hostel I have stayed in, will be recommending this place to everyone!
    England, Couple, 18-24
  • 9.7


    15 Aug 2017
    Really liked this hostel. New, clean room with good air con and wifi. Nice kitchen terrace and seating with good views of the sea. Restaurant downstairs is amazing food and affordable! Bus stop is just outside the hostel with regular buses in to the centre of Pula. Definitely recommend.
    England, Female, 18-24
  • 9.1


    25 Sep 2018
    I stayed after the season, so the place was almost abandonned. Ideal for a work holiday :) good wifi connection, comfy bed, everything clean. Close to the beach, bakery and grocery, and bus stop. The kitchen was fully equiped, only it was difficult to bring water to boiling under those windy conditions at the terrace. Just a note: depsite its claimed in the description, they dont provide you with a free towel. Otherwise everything fine, I might come back.
    Czech Republic, Female, 25-30
  • 9.1


    09 Aug 2018
    Not the typical backpacker hostel because there are older guests staying there and there are not many opportunities to socialize, but overall still a good hostels. Located 10 min from the beach and outside of Pula town (bus every 30-60 min). Breakfast quite pricey (40 kn), but supermarket nearby. The kitchen (a bit dirty) is on the rooftop terrace from which you have view on the sea. The rooms were clean, the lockers with keylocks were for free and big, and the beds comfortable. Staff friendly.
    Germany, Mixed Group, 18-24
  • 8.6


    08 Aug 2017
    Nice hostel, very helpful staff. Clean and tidy. Would be a great place to stay during the festivals. Without festivals, more of a holiday location. Not a great place for meeting other backpackers
    England, Female, 18-24
  • 8.0


    19 Jun 2018
    The reception person said that they close at 3pm, so if you arrive later than that you're screwed. But the rooms and bathrooms were great, super clean and comfortable. The kitchen is outside of the patio Really close to the beach and paintballing
    USA, All Female Group, 25-30
  • 8.0


    15 Aug 2017
    Great place to stay. Beach is nearby and close to Pula.
    USA, Male, 41+
  • 7.1

    Very Good

    17 Jul 2018
    Amazing location and very affordable. Makes for a very fun time. Unfortunately the people working the hostel have very poor people skills, and treat paying guests like annoying uninvited guests. Made for a very weird, eerie movie vibe. Luckily we met two lovely Belgians there and still managed to have fun. Also thanks to the metal-head waiter, I’m sorry I forgot your name but you were great too.
    England, Male, 18-24
  • 5.1


    13 Jun 2018
    Stayed at both Steps, not many differences between them: both have the most impassive and vacant human beings as staff. It was actually quite comical how uninterested they were in doing the job (what a welcome). If you don't have a car, it's a bit of a pain to get to, and there's nothing much around except for the beach. The only difference between the two Steps is that 1 is off the main road (no traffic noise), while 2 is on it - loud, but right at the bus stop.
    Montenegro, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Elevator
  • Hot Showers
  • Hot Tub
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Games Room