Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Sue Candelaria

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The name Sue comes from the ancient Chibcha language and means traveller. This word represents everything we are - we know and have everything you need for a great Colombian experience:

We receive groups of up to 7 people, we have excellent facilities to provide comfort to families, travelers or groups that come to Bogota for reasons of study or business and others.
Heaps of information about Bogota and Colombia from our friendly bi-lingual staff
Immaculately clean hostel thanks to our tireless 24 hour team of staff members (some of which may end up feeling like your mum away from home);
Daily organised activities to show you the best of Bogota;
Sociable bar serving the most delicious cocktails and beers at reasonable prices! (open Monday to Saturday, 6-12pm - giving you the option to party on outside or get a good nights sleep);
The hottest showers in South America (well if travel guides says it, it must be true);
Free breakfast daily and Colombian coffee served all day;
Free and fully equipped communal kitchen;
Our sociable (read: party addict) owner is well connected to often get hostel guests free entry to the best parties in Bogota;
Free luggage storage and lockers;
Free Wi-Fi, free computers with Skype and free headsets for you to call home;
24 Security staff in a well-lit street for your safety;
Free local phone calls;
Printing for that last minute plane ticket confirmation;
2 LCD TVs with Satellite cable and unlimited access to our free extensive DVD library;
Clean, comfortable beds made up daily by our staff, and extra blankets when you need;
24 hour reception for constant attention;
Book exchange at a fair 1 for 1 rate;
BBQ and hammocks in the beautiful courtyards for your use;
Quick, thorough and well-priced laundry service;
Beauty therapists on call for manicures, pedicures, haircuts and massages.

Not only do we offer everything you could possibly need within a hostel, we are located in the busy heart of La Candelaria - Bogotas best tourist destination and are close to all the best tourist attractions and transport hubs for you to experience the real Colombia. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 9.5

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    06 Oct 2019
    Great people, comfy beds, good breakfast
    England, Male, 31-40
  • 10.0


    09 Sep 2019
    Good place to stay
    Dominican Republic, Male, 31-40
  • 10.0


    29 Aug 2019
    Great location and value for my money. Friendly and helpful staff. Clean. Excellent breakfast. When I return to Bogota this is where I will stay. Thank you HostalSueCandelaria and thank you to the website.
    USA, Male, 41+
  • 10.0


    07 Aug 2019
    Loved my stay here at sue hostal. The staff is super friendly, it’s clean & they make your bed every day & since it’s not so big very easy to get to know people. The location is great & i was able to extend my stay for 3 more nights without any problems. I recommend it!
    Switzerland, Female, 25-30
  • 9.7


    12 Sep 2019
    An amazing place. The staff treat you like family. The location could not be better. I met some fascinating people staying there. The free breakfast is a great value. There is always some kind of activity going on. They always had hot water for showers and they really help you in setting up tours. Truly an amazing place...
    USA, Male, 41+
  • 9.7


    02 Aug 2019
    Value hostel located in the center of all attractions
    India, Male, 18-24
  • 9.4


    28 Jul 2019
    Grand place, feels like your in that cool friends house, very very chilled which is nice, staff vibe the whole lot! Chilled 🥳
    Ireland, Male, 25-30
  • 8.3


    26 Jul 2019
    My girlfriend and I only stayed for 1 night at this hostel. Overall it was a fine hostel. Since it is colder in Bogota, the room was quite cold during the night. However, they provide really warm blankets. The staff was really helpful and they all speak well in English.
    Canada, Male, 18-24
  • 7.4

    Very Good

    20 Sep 2019
    Great location close to the major tourist attractions, staff was very helpful and friendly, credit cars payments were accepted without surcharge. I was booked into one of the dorms closest to the communal areas, which got very noisy at night. Also the bunk beds were worn out, shaky and very cold. Showers were hot at all times, though the bathrooms could’ve been cleaned more often/better. Overall enough for a nights stay, but definitely not the greatest.
    Germany, Female, 18-24
  • 7.4

    Very Good

    09 Aug 2019
    Nice hostel with friendly stuff but: it was freaking cold in the room and bathroom stuff would start cleaning at 7am making too much noise to have any chance of sleeping (only the case for some rooms) and not a lot of social activities going on. Light breakfast.
    Romania, Couple, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wii