Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Sue Candelaria

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The name Sue comes from the ancient Chibcha language and means traveller. This word represents everything we are - we know and have everything you need for a great Colombian experience:

We receive groups of up to 7 people, we have excellent facilities to provide comfort to families, travelers or groups that come to Bogota for reasons of study or business and others.
Heaps of information about Bogota and Colombia from our friendly bi-lingual staff
Immaculately clean hostel thanks to our tireless 24 hour team of staff members (some of which may end up feeling like your mum away from home);
Daily organised activities to show you the best of Bogota;
Sociable bar serving the most delicious cocktails and beers at reasonable prices! (open Monday to Saturday, 6-12pm - giving you the option to party on outside or get a good nights sleep);
The hottest showers in South America (well if travel guides says it, it must be true);
Free breakfast daily and Colombian coffee served all day;
Free and fully equipped communal kitchen;
Free Wi-Fi
24 Security staff in a well-lit street for your safety;
Free local phone calls;
Printing for that last minute plane ticket confirmation;
2 LCD TVs with Satellite cable and unlimited access to our free extensive DVD library;
Clean, comfortable beds made up daily by our staff, and extra blankets when you need;
24 hour reception for constant attention;
Book exchange at a fair 1 for 1 rate;
BBQ and hammocks in the beautiful courtyards for your use;
Quick, thorough and well-priced laundry service;
Beauty therapists on call for manicures, pedicures, haircuts and massages.

Not only do we offer everything you could possibly need within a hostel, we are located in the busy heart of La Candelaria - Bogotas best tourist destination and are close to all the best tourist attractions and transport hubs for you to experience the real Colombia. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.3

  • Location 9.5

  • Staff 9.4

  • Atmosphere 8.5

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 10.0


    04 Nov 2019
    The hostel is clean and functional with very helpful staff. The rooms are clean and comfortable with some very well furnished communal areas. The hostel is well situated within a very short walking distance of amenities and local attractions. A good stronghold amongst the hustle and bustle!
    England, Male, 25-30
  • 10.0


    06 Oct 2019
    Great people, comfy beds, good breakfast
    England, Male, 31-40
  • 10.0


    09 Sep 2019
    Good place to stay
    Dominican Republic, Male, 31-40
  • 10.0


    29 Aug 2019
    Great location and value for my money. Friendly and helpful staff. Clean. Excellent breakfast. When I return to Bogota this is where I will stay. Thank you HostalSueCandelaria and thank you to the website.
    USA, Male, 41+
  • 10.0


    07 Aug 2019
    Loved my stay here at sue hostal. The staff is super friendly, it’s clean & they make your bed every day & since it’s not so big very easy to get to know people. The location is great & i was able to extend my stay for 3 more nights without any problems. I recommend it!
    Switzerland, Female, 25-30
  • 9.7


    12 Sep 2019
    An amazing place. The staff treat you like family. The location could not be better. I met some fascinating people staying there. The free breakfast is a great value. There is always some kind of activity going on. They always had hot water for showers and they really help you in setting up tours. Truly an amazing place...
    USA, Male, 41+
  • 8.0


    18 Nov 2019
    Pros: a) Good location close to all major attractions. b) Hot water Cons (Many): a) Lot of noise from neighboring hostels (Fatima hostel has loud noise till 2AM so no sleep) b) slow internet if not sometimes non existent. The building is old, so was told they cannot upgrade to fiber. c) It gets Very very cold at night. You need multiple layers at night. d) Main thing, the credit card machine does not work. So get plenty of cash. e) Breakfast is very little. They give out like a small really tin
    USA, Male, 31-40
  • 7.4

    Very Good

    08 Dec 2019
    The staff is really nice and kind, and they prepare the breakfast for you and wash your dishes, they help you in anything you need. The only thing I didn't like is that the description said that the owner was a party addict and I expected a party hostel, it was quite the opposite, the quietest hostel ever. If you want to have a really quite time and rest this is your hostel. However, if you want to party and meet young people to party with, don't go there. This is a family-focused environment
    Dominican Republic, Male, 25-30
  • 7.4

    Very Good

    20 Sep 2019
    Great location close to the major tourist attractions, staff was very helpful and friendly, credit cars payments were accepted without surcharge. I was booked into one of the dorms closest to the communal areas, which got very noisy at night. Also the bunk beds were worn out, shaky and very cold. Showers were hot at all times, though the bathrooms could’ve been cleaned more often/better. Overall enough for a nights stay, but definitely not the greatest.
    Germany, Female, 18-24
  • 7.4

    Very Good

    09 Aug 2019
    Nice hostel with friendly stuff but: it was freaking cold in the room and bathroom stuff would start cleaning at 7am making too much noise to have any chance of sleeping (only the case for some rooms) and not a lot of social activities going on. Light breakfast.
    Romania, Couple, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wii