Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Sue Candelaria

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The name Sue comes from the ancient Chibcha language and means traveller. This word represents everything we are - we know and have everything you need for a great Colombian experience:

Heaps of information about Bogota and Colombia from our friendly bi-lingual staff
Immaculately clean hostel thanks to our tireless 24 hour team of staff members (some of which may end up feeling like your mum away from home);
Daily organised activities to show you the best of Bogota;
Sociable bar serving the most delicious cocktails and beers at reasonable prices! (open Monday to Saturday, 6-12pm - giving you the option to party on outside or get a good nights sleep);
The hottest showers in South America (well if travel guides says it, it must be true);
Free breakfast daily and Colombian coffee served all day;
Free and fully equipped communal kitchen;
Our sociable (read: party addict) owner is well connected to often get hostel guests free entry to the best parties in Bogota;
Free luggage storage and lockers;
Free Wi-Fi, free computers with Skype and free headsets for you to call home;
24 Security staff in a well-lit street for your safety;
Free local phone calls;
Printing for that last minute plane ticket confirmation;
2 LCD TVs with Satellite cable and unlimited access to our free extensive DVD library;
Clean, comfortable beds made up daily by our staff, and extra blankets when you need;
24 hour reception for constant attention;
Book exchange at a fair 1 for 1 rate;
BBQ and hammocks in the beautiful courtyards for your use;
Quick, thorough and well-priced laundry service;
Beauty therapists on call for manicures, pedicures, haircuts and massages.

Not only do we offer everything you could possibly need within a hostel, we are located in the busy heart of La Candelaria - Bogotas best tourist destination and are close to all the best tourist attractions and transport hubs for you to experience the real Colombia. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.6

  • Staff 9.5

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    05 Apr 2019
    Woohoo valentine is cool cool hostel woohoo
    Ireland, Male, 18-24
  • 10.0


    05 Apr 2019
    Great hostel and great place to meet people and fellow travelers. Santiago who works at the bar is a great bartender and conversationalist. Valentina who works the desk was great in recommendations in what to see and what to do. Awesome day trips and tours through the hostel like a football tour where they take you to see game and everything is included in the price snacks, beer and transport. Definitely would come back here.
    USA, Male, 18-24
  • 10.0


    16 Mar 2019
    My stay at Hostel Sue Candelaria was fabulous! If you are looking for a hostel with clean rooms, a tasty breakfast and great location, Sue is the place! The staff are extremely helpful and nice (ALL of them: Natalia, Valentina, and Santiago...)
    Canada, Male, 31-40
  • 10.0


    16 Mar 2019
    Stay here 2 nights. Loved that the staggered cleaned the bathroom everyday. I stayed in a mixed dorm. I felt safe. Breakfast was very good different everyday. They cleaned and changed sheets everyday. Helpful in planning excursions. Food places, markets and activities very close and in walking distance to hostel. Loved the environment. Very cool place everyone was nice and friendly. Like I said stayed in a mixed dorm I am female and felt safe. Would book hostel again.
    USA, Female, 18-24
  • 9.7


    11 Apr 2019
    Had a great experience at Sue! The staff were very friendly and helpful. Great free breakfast in the mornings ( pastry, egg or fruit). Beds were a little hard but the hot showers, great atmosphere made up for it all! Would definitely recommend!
    Canada, Female, 25-30
  • 9.4


    12 Apr 2019
    Over all we had a great time at Sue Calendaria. +++ the staff is really caring, helpful and lovely. They give u good advices and guide you through suburban jungle :) - the WLAN doesn't work properly at some hours, which actually seems to be in whole Bogota region.
    Germany, Couple, 25-30
  • 9.1


    30 Mar 2019
    Great location and very friendly staff. The bar area could be more inspiring, and I didn't see anyone use it in my three days there.
    England, Male, 41+
  • 8.9


    02 Mar 2019
    True to other reviews the showers are very hot. So much so I nearly burnt myself. The staff are very helpful and went out of their way to make our trip pleasant. They even served us breakfast on the day of our arrival. The facilities are old (it is an old building ) so the doors leaky light into room but the staff clean the place top to bottom each day. Thanks for a lovel stay.
    Australia, Female, 25-30
  • 8.6


    02 Apr 2019
    Cool place to stay, but wifi is poor so not ideal if you need to work or like to have WiFi in your room. Lockers are small-enough for a small backpack. One suggestion: change the bathroom trash cans to ones with a step to open instead of having to open it with your hand.
    USA, Female, 25-30
  • 8.0


    27 Feb 2019
    The hostel as such is great and the staff and facilities are excellent . But the area around the hostel is kinda shady and they warn you to use caution late at night . That’s the only Downfall other than that highly recommend if you use Uber to go elsewhere there shouldn’t be a problem .
    India, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wii