Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Sue Candelaria

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The name Sue comes from the ancient Chibcha language and means traveller. This word represents everything we are - we know and have everything you need for a great Colombian experience:

Heaps of information about Bogota and Colombia from our friendly bi-lingual staff
Immaculately clean hostel thanks to our tireless 24 hour team of staff members (some of which may end up feeling like your mum away from home);
Daily organised activities to show you the best of Bogota;
Sociable bar serving the most delicious cocktails and beers at reasonable prices! (open Monday to Saturday, 6-12pm - giving you the option to party on outside or get a good nights sleep);
The hottest showers in South America (well if travel guides says it, it must be true);
Free breakfast daily and Colombian coffee served all day;
Free and fully equipped communal kitchen;
Our sociable (read: party addict) owner is well connected to often get hostel guests free entry to the best parties in Bogota;
Free luggage storage and lockers;
Free Wi-Fi, free computers with Skype and free headsets for you to call home;
24 Security staff in a well-lit street for your safety;
Free local phone calls;
Printing for that last minute plane ticket confirmation;
2 LCD TVs with Satellite cable and unlimited access to our free extensive DVD library;
Clean, comfortable beds made up daily by our staff, and extra blankets when you need;
24 hour reception for constant attention;
Book exchange at a fair 1 for 1 rate;
BBQ and hammocks in the beautiful courtyards for your use;
Quick, thorough and well-priced laundry service;
Beauty therapists on call for manicures, pedicures, haircuts and massages.

Not only do we offer everything you could possibly need within a hostel, we are located in the busy heart of La Candelaria - Bogotas best tourist destination and are close to all the best tourist attractions and transport hubs for you to experience the real Colombia. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.5

  • Staff 9.4

  • Atmosphere 8.6

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    06 Jun 2019
    This is a fantastic hostel and the location is perfect. Candaleria is an amazing neighbourhood and this hostel is located there. The vibe of the hostel is just great and the staff and very friendly and helpful.
    India, Male, 31-40
  • 10.0


    09 May 2019
    Great atmosphere and great staff! There's always something organised like salsa lesson, yoga, party... but it's also very chilled. Everyone is friendly and helpful.
    France, Couple, 31-40
  • 9.7


    12 May 2019
    Stayed for a week, it’s great here. Breakfasts not amazing but other than that can’t complain!
    England, Female, 25-30
  • 9.7


    03 May 2019
    I chose the Sue Hostel because of its review and did not get disappointed. The staff are very nice, the bathrooms are clean and with hot water in the shower, the bedroom had extra blankets and pillows, they serve good food for breakfast. If I could suggest something, it would be only to extend the breakfast time as it is from 8am to 10am (if Im not mistaken) so it could start earlier. Thank you guys!
    Brazil, Female, 25-30
  • 9.4


    28 May 2019
    The staff were really friendly and helpful. I stayed here when I first arrived in Colombia and it was a great place to meet people. Its close to the tours and easy to walk to Monserrate as well.
    England, Female, 18-24
  • 9.1


    31 May 2019
    Great place to stay in La Candelaria. Close to all of the museums, bolivar square etc. Staff very friendly and helpful in organising any activities. Bar is cheap!! Would definitely stay again.
    Ireland, Couple, 25-30
  • 8.9


    28 May 2019
    Very sweet hostel, with lovely and helpful staff/volunteers. Beds are comfy enough and the breakfasts were tasty! The only complaint we had was our room was freezing and quilts rather than blankets would be a better option...
    England, Female, 31-40
  • 8.9


    18 May 2019
    This was the perfect place to stay while in Bogotá! Great location, great staff who were always very helpful, felt very safe!
    USA, All Female Group, 18-24
  • 8.6


    03 Jun 2019
    Excellent hostel for a few days stay in Bogota! Easy to meet fellow travelers here in the the common areas (hammocks, bar, tables,ping-pong). Breakfast (bread with butter and jam, eggs, juice and coffee) and facilities (3-4 common bathrooms total) are pretty basic but the staff is very friendly and approachable. There is enough hot water for everyone and bathrooms are cleaned 2-3 times a day. Free walking and bike tours are available near and its safe to lock your stuff for the whole day/night.
    USA, Female, 18-24
  • 6.9


    24 Apr 2019
    The stay was ok! I wish there were a proper storage system to lock things up. If you're a digital nomad, the wifi works pretty well in the kitchen only. The breakfast was free and delicious. The cooks/cleaners are all very sweet. The hostel is good about keeping quiet after a certain hour. They don't really have activities planned out daily. The atmosphere to meet other solo travelers is there but can improve.
    USA, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wii