Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Sue Candelaria

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The name Sue comes from the ancient Chibcha language and means traveller. This word represents everything we are - we know and have everything you need for a great Colombian experience:

We receive groups of up to 7 people, we have excellent facilities to provide comfort to families, travelers or groups that come to Bogota for reasons of study or business and others.
Heaps of information about Bogota and Colombia from our friendly bi-lingual staff
Immaculately clean hostel thanks to our tireless 24 hour team of staff members (some of which may end up feeling like your mum away from home);
Daily organised activities to show you the best of Bogota;
Sociable bar serving the most delicious cocktails and beers at reasonable prices! (open Monday to Saturday, 6-12pm - giving you the option to party on outside or get a good nights sleep);
The hottest showers in South America (well if travel guides says it, it must be true);
Free breakfast daily and Colombian coffee served all day;
Free and fully equipped communal kitchen;
Free Wi-Fi
24 Security staff in a well-lit street for your safety;
Free local phone calls;
Printing for that last minute plane ticket confirmation;
2 LCD TVs with Satellite cable and unlimited access to our free extensive DVD library;
Clean, comfortable beds made up daily by our staff, and extra blankets when you need;
24 hour reception for constant attention;
Book exchange at a fair 1 for 1 rate;
BBQ and hammocks in the beautiful courtyards for your use;
Quick, thorough and well-priced laundry service;
Beauty therapists on call for manicures, pedicures, haircuts and massages.

Not only do we offer everything you could possibly need within a hostel, we are located in the busy heart of La Candelaria - Bogotas best tourist destination and are close to all the best tourist attractions and transport hubs for you to experience the real Colombia. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 9.6

  • Staff 9.5

  • Atmosphere 8.6

  • Cleanliness 9.2

  • Facilities 8.0

Latest Reviews

  • 10.0


    04 Mar 2020
    Me and my girlfriend stayed at Sue three nights and really enjoyed it. The location is perfect, really close to cute restaurants and bars but also perfect quiet for sleeping at night! Staff is super nice and very helpful! Best thing we’re the bonfires in the patio every evening/night. We highly recommend this place ! will come back the end of May:)
    Germany, Couple, 25-30
  • 10.0


    24 Feb 2020
    Staff was fantastic, very helpful, friendly and they speak English well. They've got a Ping-pong table, nice bar and free coffee all day long. Came back several hours after I had checked out to pick up my bottle of whiskey that I forgot and to my surprise, the reception had stored it away behind the desk. Best thing I'd say is the location of this place, just a few minutes walk from the main city center.
    Sweden, Male, 25-30
  • 10.0


    21 Feb 2020
    Great, great hostel. I had the best time here. It is located at the heart of the historic center. You’ll find everything you need at walking distance : laundry service, hairdresser, restaurants, bar & nightlife.. you name it. The hostel itself is super cozy with its bar, central area and garden. The beds are super comfy and quite large for bunk beds. And last but not least : the staff. They’re just the best, speak amazing English and are of great help with literally everything!
    France, Male, 31-40
  • 9.4


    05 Feb 2020
    This is a super cute hostel located in a great area of La Candelaria! Everything was great except for some questionable wifi and rock hard beds. Breakfast was great and changed daily. Staff was very nice and helpful. Would stay here again!
    Canada, Mixed Group, 25-30
  • 9.1


    03 Feb 2020
    I had a wonderful experience at this hostel! The staff was very friendly and helpful and let me stay on site and use the facilities and lockers after checkout. The hostel is super chill and it’s close to all the hip spots in La Candelaria. Definitely would recommend and stay again.
    USA, Male, 25-30
  • 9.1


    11 Dec 2019
    It was really a nice small hostel. I stayed there for my layover night in Bogota. The dorm bed was really comfy with enough blankets for night. The washroom was neat and clean with hot shower. Plus, there is a free breakfast also.
    India, Male, 31-40
  • 8.9


    29 Jan 2020
    Wifi wasn't the greatest
    USA, All Female Group, 25-30
  • 8.6


    07 Jan 2020
    Nice hostel.
    Croatia, All Female Group, 31-40
  • 8.0


    09 Jan 2020
    The location was great in the La Candelaria area with restaurants around and the staff were lovely. Free breakfast got changed daily which was good! Only points would say the WiFi was awful and constantly dropping out. There is a bar but this had no atmosphere, the bartender didn’t know what a Cuba libre was and it was more expensive to get a rum here than in Theatron (the biggest night club in Bogota)
    England, Female, 18-24
  • 6.3


    21 Jan 2020
    Fairly budget hostel. Major positive was the lovely receptionist who was really helpful. Otherwise, the bedrooms are basic, with a lack of plugs in useful places, the WiFi is really poor, and the breakfast is super basic. It would be a chilled hostel where you can get away from the business of the town, but they play really loud music all day until 11pm, even though there is never anyone in the bar area or hardly even in the whole hostel. V rude when we asked to turn it off. Didn't enjoy.
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Wii