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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Toronto

209 Carlton Street , Toronto, Canada
Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Höstel Toronto is located in downtown Toronto’s historic Cabbagetown neighbourhood. Travel back in time to 19th Century Toronto, where modern and clean hostel amenities are complimented by charming finishes.

We offer low cost, clean, comfortable private and shared rooms for travelers or students visiting Toronto. Free WiFi and other amenities are available. Our building at 209 Carlton Street has recently undergone extensive renovations.

We are within walking distance from College and Sherbourne subway stations and are in easy reach to restaurants, speciality shops, Allan Gardens Conservatory, St Lawrence Market neighbourhood, and the renowned Distillery District (just to name a few!). Need some city tips or suggestions? Our close-knit staff of locals are keen to help and can point you in the right direction.

We have different types of accommodation options oriented to diverse travellers and guests. For the most venturesome travellers, we have dorms with several amenities. Meanwhile, for those looking for privacy, we have private rooms ideal for solo travellers, couples, or friends travelling together. In addition, our property features the following services: complimentary Wi-Fi; complimentary coffee and tea all day; a 24-hour common space; television in the common space; pool table; washer and dryer; and in-room lockers.

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.2

  • Location 8.2

  • Staff 9.1

  • Atmosphere 6.7

  • Cleanliness 7.7

  • Facilities 7.0

Latest Reviews

  • 9.4


    27 Aug 2018
    In spite of the fact that i did not sleep a single night in the hostel, excellent stay! Staff was very welcoming! Until they decided to call the cops on me :(
    Canada, Male, 18-24
  • 8.0


    05 Sep 2018
    It’s kind of in the dodgy area of town (but if you’re like me and don’t mind that, it’s totally fine, I’d just rather warn you!) It feels mega safe as they lock the doors and looks very welcoming! The only thing for me was that there wasn’t a locker in my room but otherwise, standard beds, great kitchen and bathroom facilities.
    Scotland, Female, 18-24
  • 6.3


    03 Oct 2018
    The hostel staff was very polite and willing to help. Other than that, I would say the facilities in most respects were rather inadequate. The building is indeed old and could have had a unique character, but as it is, the feeling is rather negative and the atmosphere cold. The access through Carlton is perfectly fine, but some of the southern neighborhoods should be best avoided, especially at night-time. I am sure that with the necessary care and investments, it can greatly improve.
    Greece, Female, 31-40
  • 5.1


    04 Oct 2018
    Location is good. The place has potential but it's just not inviting, I didn't want to spend time in there. It's poorly decorated, there's no sign outside, no mirrors in bathrooms, no lockers in the dorm rooms(!)...I'd read all these complaints in other reviews when I booked; most of them are really easy to solve if they pay attention to what their customers are saying, but seems like they don't care. What a SHAME! I wouldn't recommend it.
    Spain, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
Food & Drink
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi


  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Things to Note

Höstel Toronto Policies and Conditions:
Höstel Toronto encourages cultural exchanges between travelers. Because of this, we do not permit residents of the Greater Toronto Area as guests at our property.

Cancellation policy: 24h before arrival.
Guests must cancel by 12:00 noon the day before their arrival to avoid being charged the cost of the first night.

Check in from 15:00.
Check out before 11:00.

Payment upon arrival by Visa or Mastercard.
This property might pre-authorize your credit card.

Taxes not included - 13.00%
Breakfast not included.


The reception is open from 07:00 to 23:30.
No curfew.
This property might pre-authorize your credit card.
The maximum period of stay is 30 days.
Guests must be over 18 years old to stay at the property.
Guests must have a valid government-issued photo ID upon check-in.

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