Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel Tropico 20 is a beachfront hostel designed for the quality of rest of travelers seeking low budget accommodation without sacrificing comfort. As we know that the most important thing for you is to continue to know the world, we designed a Hostel facing the sea, fresh, simple and above all very comfortable to make your stay an experience, either in our shared rooms or in the honeycomb , you will have the most pleasant nights in your visit to Cozumel.

Hostel Tropico 20 is located just a few blocks from the Ferry Terminal of Cozumel and centre area where shopping, restaurants, bars, souvenir stores are available to our guest within walking distance. In addition, some of the most renowned landmarks of our area are near to our facilities, attractions such as Museum of Cozumel, Coral Reefs Monument and Las Aguilas, amongst other interesting spots of our area.

We have several types of accommodation options, all of them fully equipped with all the necessary services and amenities to ensure a great stay within our facilities to our guests and travellers. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Hostel Tropico 20 Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 13:00.
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - occupancy tax 19.00 % per person per night
Breakfast not included.


The reception service is open 24 hours.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 8.0

  • Location 10.0

  • Staff 8.7

  • Atmosphere 7.3

  • Cleanliness 8.7

  • Facilities 7.3

Latest Reviews

  • 10.0


    27 Mar 2019
    Fantastic hostel!! Fantastic location!!! Very friendly helpful staff!!! Absolute bargain for your money!!! Book now!!! REUP WORLDWIDE
    England, Male, 25-30
  • 10.0


    05 Oct 2018
    This hostel has a good grasp on providing economical accommodation, on a waterfront property. A short walk from the ferry terminal with fabulous swimming directly out front. The sunsets from Tropico 20's lobby are stunning. Thick bed linen and firm new mattresses, garner a solid nights' sleep. I stayed here several weeks and found the staff to be warm, helpful and engaging.
    Canada, Female, 41+
  • 9.4


    18 Mar 2019
    Really clean Hostal that is walking distance from the downtown area of Cozumel. Small hostel with not much of an atmosphere but the location and staff are great.
    USA, Male, 31-40
  • 9.4


    12 Oct 2018
    Super clean hostel and great front desk staff.
    Australia, Female, 25-30
  • 8.3


    05 Dec 2018
    Hallway doubles as a 20 bed/honeycomb dorm, with the private and 4 bed dorms on the other side of the hallway. Unique. I stayed in a 4 bed dorm which felt like a sectioned off part of the bigger 20 bed dorm. Very clean, excellent showers and bathrooms, nice backyard to eat, small but good kitchen. Manager and one staff member (younger guy is much better) seem disinterested. No tours, bikes, diving/snorkelling trips available. Odd considering that most people come to Cozumel to snorkel/scuba.
    Ireland, Male, 31-40
  • 8.0


    14 Feb 2019
    Facilities are recent and location is good. Staff is not particularly friendly and the evening boy was helpful. The guests at the moment of my stay were groups would stay in between themselves. No place to hang out. Probably not best to meet with other people.
    Canada, Female, 25-30
  • 7.7

    Very Good

    04 Apr 2019
    It's an oke hostel, especially for the price! However, they really need to do something about all the mosquitos in the bathrooms and showers
    Netherlands, Male, 25-30
  • 7.1

    Very Good

    11 Apr 2019
    Great location on the waterfront; turn left and you’re 2 minutes from town, turn right and you’re 5 minutes from some nice little beaches. The bathrooms were lovely; cleanest I’ve seen in a hostel in Mexico but the dorm is a bit odd. It’s all just one corridor with bunks accessible to everyone. We had a private room which was literally just a bed and a shelf. Not enough room to stand up and not enough room for your bags. There was a great fan though which I don’t think the bunks had.
    England, Mixed Group, 31-40
  • 4.0


    30 Sep 2018
    Pleasedo not stay here!!! Terrrble service, the reception made us wait for 15 mins whilst he was on the phone and chatted to friends. Then acted really ignorant and abrasive. This hostel is absolutely ridiculous with its rules, it will lie about the time of when the air conditioning comes on (they said it was 8pm-6am but it became 9pm-5am). No security or any kind of measures. They don’t enforce any kind of respect for others policy as at 10pm they still play music and let others scream about.
    Ireland, Couple, 25-30
  • 3.1


    07 Feb 2019
    Don't go there: - nice but useless design (e.g. no space to put your towel next to the sinks) - doors can't be locked but locker is too small for breakfast - loud music everywhere, all the time - honeycomb is a euphemism for beds in the hallway - room was VERY dirty - unfriendly staff who didn't even bother to show me the kitchen - poorly equipped kitchen even though you can't get breakfast there (e.g. ONE very dull knife) - clearly run for profit, without any love - designed by non-traveller
    Germany, Female, 25-30
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  • Free City Maps
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Towels Not Included
  • 24 Hour Security
  • Bicycle Hire
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines