Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Hostel Tropico 20 is a beachfront hostel designed for the quality of rest of travelers seeking low budget accommodation without sacrificing comfort. As we know that the most important thing for you is to continue to know the world, we designed a Hostel facing the sea, fresh, simple and above all very comfortable to make your stay an experience, either in our shared rooms or in the honeycomb , you will have the most pleasant nights in your visit to Cozumel.

Hostel Tropico 20 is located just a few blocks from the Ferry Terminal of Cozumel and centre area where shopping, restaurants, bars, souvenir stores are available to our guest within walking distance. In addition, some of the most renowned landmarks of our area are near to our facilities, attractions such as Museum of Cozumel, Coral Reefs Monument and Las Aguilas, amongst other interesting spots of our area.

We have several types of accommodation options, all of them fully equipped with all the necessary services and amenities to ensure a great stay within our facilities to our guests and travellers. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Hostel Tropico 20 Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 13:00.
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - occupancy tax 19.00 % per person per night
Breakfast not included.


The reception service is open 24 hours.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.2

  • Location 9.4

  • Staff 7.9

  • Atmosphere 7.0

  • Cleanliness 8.3

  • Facilities 7.4

Latest Reviews

  • 9.4


    16 Nov 2021
    Wifi is slow when everyone is using it. But good spot to sleep before going across the pond
    USA, Female, 18-24
  • 8.3


    17 May 2022
    Comfortable and mixed dorms have curtains that help create the effect of your own mini room. Lockers with keys. Some mosquitoes in room. Air condition at night.
    USA, Female, 25-30
  • 8.3


    15 Apr 2022
    Decent hostel with spacious capsules. The small rooms have little space for luggage. Great location and good suggestions for what to do on the island.
    Ireland, Female, 31-40
  • 8.3


    02 Mar 2022
    if you need a good hostel just to chill this is the place. Bed was so comfortable, better than a lot of fancy hotels I've stayed in. There's plenty of showers, it's quiet and clean. Staff if nice. I would come back!
    USA, Female, 25-30
  • 7.4

    Very Good

    05 Jan 2022
    Nice Hostel, but it could use a nicer common area
    Germany, Female, 25-30
  • 7.4

    Very Good

    29 Dec 2021
    I rented the single room room. It is just a bed in a box - nowhere to even walk around the bed, let alone put my pack in the floor. So my dirty pack was on my bed the whole time. Socially no one was mixing. I stayed for 4 nights including NY Eve. I really didn’t met anyone as everyone seemed to keep to themselves. Staff was lovely.
    Canada, Female, 31-40
  • 7.1

    Very Good

    17 Mar 2022
    I was happy with my stay at Tropico 20. I originally booked for 2 nights but stayed 4. Locations was good with good coffee shop and bar nearby. Main part of town was not far to walk and drive from airport was really fast. Dorm bed was comfortable, good air-con and bathroom facilities fine. WiFi was good enough for me to get some work done.
    England, Male, 31-40
  • 7.1

    Very Good

    05 Feb 2022
    This hostel is very basic. Good for a bed at night and that’s about it. The bed lay out is very odd so you don’t get any privacy, and the private rooms are connected with a hole in the wall so it’s not very private. They also don’t have any windows. Air con gets turned on at 11pm and off again at 7, waking everyone up
    England, Mixed Group, 18-24
  • 5.7


    27 Mar 2022
    Turned up at 10.30pm and the guy on reception didnt even know I had a reservation. Had to show him my app. I'm sure a booked a small room of 4/6 beds but ended up sleeping in this weird 20ish bed dorm room that's actually a corridor through the hostel. The beds were ok and the blinds make it private enough but it was a very odd setup. No social side at all. The kitchen area is locked after 11pm. Also they have a water dispenser but unlike everywhere else I stayed you have to pay to use it!
    England, Male, 31-40
  • 5.7


    04 Jan 2022
    Let me start by saying the staff is incredibly nice and courteous, they assist with everything, discounts, food suggestions, anything you need. However the hostel has absolutely no vibe! 200 pesos deposit to use the key locker, feels rather unsecured as private beds are not actual rooms but a hole in the wall with a pull down blind. Everyone keeps to themselves. Is not designed by a traveler, is designed to just pull money, only stay here if any other options fail.
    USA, Male, 41+
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  • Free City Maps
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Towels Not Included
  • 24 Hour Security
  • Bicycle Hire
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines