Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
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Property Description

Hostel Utopia is a combination of a hostel and a coffeeshop in the center of Amsterdam. Hostel Utopia is situated next to the famous Dam Square which is also only five minutes’ walk from Amsterdam Central Station.

Many restaurants, pubs, discos, coffee shops, the casinos, and theatres are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam.

Below the hostel is a coffee shop which is the famous 'Coffeeshop The Plug Utopia', our dear customers and other visitors could relax there and enjoy their time in a comfortable environment.

Our multi-lingual hostel staff are well known for their very friendly service and they will make sure your stay is as comfortable as possible providing you with excellent excursion packages, out-of-the-city trips and bicycle-car rentals.

Important Notice:

- The reception of Hostel Utopia is at Bob's Youth Hostel (address: Nieuwezijds Voorburgwal 92)
- This hostel is only accessible to people over 18 years old (18+). Bookings for under age people will be cancelled upon arrival.
- It is a traditional Amsterdam building, which means that STEEP stairs MUST be taken into account.
- Keep in mind that there is a coffeeshop under the hostel. Which means scents of the consumables and music of the coffeeshop could be noticed.
- The check-in time is from 02:00 PM (14:00)
- The check-out time is 10:30 AM on your final day.
- It is absolutely NOT allowed to smoke in the rooms.
- The deposit of the room-key is €10 in CASH. This money you will get back if you check-out AND bring back the room-key.
- Upon arrival there will be added 6% city tax, this is not included in the booking price. This tax is for every tourist in Amsterdam.
- When you book more then one bed in an 8-bed dorm, you are not 100% guaranteed to be in the same room.

Bookings and cancellations:
Hostel does not charge you in advance.
Our cancellation policy requires 72-hours advanced notification prior to arrival. Cancellations must be done by e-mail, telephone or via the modify booking link in the confirmation email sent by Hostelworld.
Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. View House Rules

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Reviews & Ratings

  • Value For Money 5.9

  • Security 7.1

  • Location 9.2

  • Staff 6.6

  • Atmosphere 5.7

  • Cleanliness 5.9

  • Facilities 5.2


Latest Reviews

  • 9.7

    Superb

    23 Sep 2019
    Was a great stay.. Staff were friendly enough excellent location to shops etc Walked around for 2 hours tryingto find it.. Then realising my map was the wrong way round lol.what else can i say excellent value for money we'll see you soon I hope on another trip
    England, Male, 41+
  • 8.9

    Fabulous

    27 Sep 2019
    Definitely watch out for the stairs, but for what you’re paying I was totally fine with it
    Canada, Female, 18-24
  • 8.9

    Fabulous

    16 Sep 2019
    Good location. Just less than 10 mins walk from central station. Near to Dam square and next to a coffee shop. But you will smell some weed smell during first enter or at the corridor. But, it is not strong smell is just a mild smell. One thing is the reception is not on site, you have to walk further to another hostel reception to check in and check out. The reception is not 24 hours so if you need to check out earlier than 8am. You have to drop your key before 3am in the mid night!
    Malaysia, Male, 31-40
  • 8.6

    Fabulous

    16 Sep 2019
    Very strategic and affordable. For the price I have no complaints. When you stay here you can easily visit many nice places in Amsterdam.
    Malaysia, Mixed Group, 25-30
  • 8.6

    Fabulous

    14 Sep 2019
    Overall good
    England, Male, 41+
  • 8.3

    Fabulous

    11 Sep 2019
    Great location, great coffee shop below, close enough but far enough away from the red light district. Would come again!
    England, All Male Group, 31-40
  • 5.7

    Rating

    05 Oct 2019
    The customer service at the check in is Great , but at the entrance the security and the bar under the hostel are not great , they forcing to buy something if u like to stay. The wifi is not connecting at all, i did ask the staff at the bar but they give me the same password that actually doesn't work. The Shower is blocked ever time take shower the water keep on floating, and the beg sheet you see they are yellowish. However, the location is supper great. but there are things to work on.
    France, Male, 25-30
  • 5.7

    Rating

    06 Sep 2019
    The location is good but there was quite a creepy atmosphere, to the point that going to shower or to the toilets almost did not feel safe. The signs hung everywhere kind of let us think that weird people would try to break in the building. Also the toilets and shower were not very clean. Plus going to the shower when there is no intermediate space to change and you have to walk half naked to not get your things wet is really bad.
    France, Couple, 31-40
  • 3.4

    Rating

    03 Oct 2019
    The staff is slow and really rude, I had a lot of problems because of him. My check-in have last 1hour, all disorganization made him give me wrong bad and made me wait hours until 6pm to give me another place. I strongly don't recommend
    Brazil, Male, 18-24
  • 3.1

    Rating

    20 Sep 2019
    Wasnt very clean, and staff was very unhelpful. Not recommended
    Canada, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Wi-Fi


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