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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
7.1
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Hostel Utopia is the perfect place to stay during your trip to Amsterdam! Our budget-friendly accommodation with clean rooms will be an outstanding value for your money. We are situated next to the famous Dam Square which is only a 5 minute walk from Amsterdam Central Station. Many restaurants, coffee shops, pubs, discos, casinos, museums, shopping malls and (of course) the Red Light District are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam!

Underneath the hostel is the famous coffee shop 'The Plug'. One of the most well known coffee shops in the city because of their exclusive high end cannabis products.

Hostel Utopia Policies & Conditions:
- Our hostel is a traditional-old-Amsterdam (and especially charming) building that has 4 floors. This means that there are NO elevators and that our stairs are NARROW & STEEP. Please keep this in mind when packing your bags or if you are a person with reduced mobility.
- Check-in at 'Xplore Hostel Amsterdam' from 15:00 (3PM) till 00:00 (12AM). Located at the same street (Nieuwezijds Voorburgwal number 92).
- Check-out also at 'Xplore Hostel Amsterdam' from 08:00 (AM) till 10:30 (PM).
- All nights of accommodation must be paid for on arrival at check-in!
- This hostel is only accessible to people over 18 years old (18+). Bookings for under age people will be cancelled upon arrival.
- Keep in mind that there is a coffee shop underneath the hostel, which means scents of the consumables and music of the shop could be noticed.
- It is absolutely NOT allowed to smoke in the rooms. Letting the smoke detectors go off can result in a fine of 250 euros.
- For the roomkey we ask a small deposit of 10 euros in CASH.
- When you book more than one bed in a 4-bed dorm, you are not 100% guaranteed to be in the same room.
- Violating one of our House Rules can result to a fine of 250 euros and expulsion of the hostel

IMPORTANT NOTE:
Upon arrival the City Tax of 7% and Tourism Fee of 3 euros per person per night has to be paid, this is NOT included in the booking price. The City Tax and Tourism Fee is mandatory all over Amsterdam Center.

Bookings and cancellations:
* Hostel Utopia does not charge you in advance.
* Our cancellation policy requires 48-hours advanced notification prior to arrival. If you cancel too late we are authorised to charge the cancellation fee (amount of the 1st night of your booking). Cancellations must be done via your Hostelworld account. Cancellations must be done via your Hostelworld account.
* Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. It's your responsibility to contact the hostel if you are delayed.
* If you have any more questions, please don't hesitate to contact us. View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 7.4

  • Location 9.4

  • Staff 8.3

  • Atmosphere 6.2

  • Cleanliness 6.3

  • Facilities 5.5


Latest Reviews

  • 9.1

    Superb

    13 Feb 2022
    Good hostel in the city centre.
    Finland, Male, 18-24
  • 9.1

    Superb

    21 Oct 2021
    Great value for money in the private single rooms here. I just stayed 1 night but it'd be good for longer stays as well. the receptionist was very friendly and helpful. I'd stay here again.
    Ireland, Male, 25-30
  • 8.6

    Fabulous

    06 May 2022
    Very basic but very central hostel. Great if you’re just looking for a room to rest your head and leave your bag whilst you explore Amsterdam. We had a private double room with a shared bathroom and had no issues during our stay.
    Wales, Male, 25-30
  • 8.3

    Fabulous

    28 Oct 2021
    Hot shower wasn't working. Imagine icy cold showers, similar to ice bucket challenge in cold Amsterdam winter. It was horrible. The staff acknowledged and said they'll do something, but nothing happened till I left. Perfect location, friendly staff, and decent room. I stayed in Room 7 which was at the very top of the building. The stairs were very steep as warned, so I had managed my expectations and carried a mid-sized luggage. The room was clean and they provided 2 towels which was nice.
    Philippines, Male, 41+
  • 8.0

    Fabulous

    11 Oct 2021
    The staff are very nice, friendly and helpful. The location is great especially when you want to be in the sentrum. The room is perfect for backpackers and not the comfortable suitcase type of travellers because the stairs is so steep and small. I think the solo room is overpriced becuz i have stayed in much better hostel room with the same price. I jus think the price I paid is not worth it. But I like the staff they are nice!
    Philippines, Female, 31-40
  • 7.4

    Very Good

    19 Feb 2022
    The staff was super nice! Really helpful and nice people. The location is perfect - literally 5 min to centrum. The rooms are not the cleanest, but we had what we needed and could borrow things as an hairdryer in the reception. The toilets were a bit cold
    Denmark, All Female Group, 18-24
  • 5.7

    Rating

    12 Nov 2021
    Honestly not what I expected. The office closed early and we were unable to check in and the staff was not very pleasant or accommodating.
    USA, Female, 18-24
  • 5.1

    Rating

    08 Apr 2022
    The room was on the last floor and was tooo small that you could barely move. It has a toilet with the shower on it for 3 rooms (I'd say at least 6 persons) so if someone was taking a shower it was impossible to use the toilet. There was not hitter and the room was really cold. On top it was super noisy because it was facing the Main Street and the windows are not prepared to isolate the noises and the coldness. the money is not worth it
    Colombia, Female, 25-30
  • 4.6

    Rating

    17 Dec 2021
    The staff was impolite and room was very scary unlike what was in the picture
    India, Male, 31-40
  • 4.0

    Rating

    25 Feb 2022
    I’ve been to quite a few hostels and the dingy, moldy vibe from the rooms and bathrooms specifically were not what I expected for the price. It smelled of cigarettes and was not a pleasant experience, I left early. The people there were not typical travelers and I felt truly uncomfortable sleeping there more than one night.
    USA, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Security
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Wi-Fi


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