Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

Hostel Utopia is a combination of a hostel and a coffeeshop in the center of Amsterdam. Hostel Utopia is situated next to the famous Dam Square which is also only five minutes’ walk from Amsterdam Central Station.

Many restaurants, pubs, discos, coffee shops, the casinos, and theatres are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam.

We also have a hostel owned coffee shop which is the famous 'Coffeeshop The Plug Utopia' downstairs, our dear customers and other visitors could relax their and enjoy their time in a comfortable environment.

Our multi-lingual hostel staff are well known for their very friendly service and they will make sure your stay is as comfortable as possible' providing you with excellent excursion packages, out-of-the-city trips and bicycle-car rentals.

IMPORTANT NOTICE:
- The reception of Hostel Utopia is at Bob's Youth Hostel (address: Nieuwezijds Voorburgwal 92)
- This hostel is only for people who are more than 18 years old (18+). Bookings for under age people will be cancelled upon arrival.
- The check-in time is 02:00 PM (14:00)
- The check-out time is the next day at 10:30 AM.
- It is absolutely NOT allowed to smoke in the rooms.
- The deposit of the room-key is €20 in CASH. This money you will get back if you check-out AND bring back the room-key.
- Upon arrival there will be added 6% city tax, this is not included in the booking price. This tax is for every tourist in Amsterdam.
- When you book more then one bed in an 8-bed dorm, you are not 100% guaranteed to be in the same room.

Bookings and cancellations:
Hostel does not charge you in advance.
Our cancellation policy requires 72-hours advanced notification prior to arrival. Cancellations must be done by e-mail, telephone or via the modify booking link in the confirmation email sent by Hostelworld.
Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. View House Rules

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Reviews & Ratings

  • Value For Money 6.5

  • Security 6.9

  • Location 9.1

  • Staff 7.2

  • Atmosphere 5.8

  • Cleanliness 6.1

  • Facilities 5.4


Latest Reviews

  • 10.0

    Superb

    04 Apr 2019
    I would stay there again.
    England, Male, 25-30
  • 9.4

    Superb

    15 Apr 2019
    Excellent location in the city. Right next to a coffee shop which was nice for the evenings, but they started to play loud music in the mornings. Only negative thing I have to say! We had plenty of room, everything was very clean, the staff was wonderful, and it was thanks to Hostel Utopia that we had such a great stay in Amsterdam! :)
    USA, Mixed Group, 18-24
  • 8.3

    Fabulous

    14 Apr 2019
    Overall had a nice stay in this hostel, would stay again.
    England, Male, 18-24
  • 8.3

    Fabulous

    12 Mar 2019
    You get what you pay for. An amazingly located, small room with no breakfast that's enough for a good night sleep, if a few stains here and there don't bother you. Definitely enough for the trips that I have to Amsterdam.
    Germany, Male, 25-30
  • 7.1

    Very Good

    07 Mar 2019
    Great location, stayed in room 7, the window was broken, if it hadn’t been for the extreme wind and weather it probably would of gone unnoticed but the window was violently slamming throughout the night waking us up. With a bit of creativity I managed to stop this from happening the second night. I never reported the problem as walking to the reception is too much of an inconvenience. Location sold it for us but with a bit of forward planning I’m sure more comfort and luxury is available.
    England, Couple, 25-30
  • 6.3

    Good

    10 Apr 2019
    I had fun here meeting some awesome travelers. The place is basic, which was okay—except there are three hostels (Bob’s 1, 2, and Utopia) and no matter which one you book they will place you in the one that’s most convenient for them. There is no kitchen, and storing food is awkward as it’s not allowed in the rooms; the otherwise friendly staff seemed disgruntled when I requested them to store a couple items of food for me. Worst, no hot water for showers after first 15 seconds. Steep stairs.
    USA, Male, 25-30
  • 5.7

    Rating

    01 Apr 2019
    Should definitely mention how steep the stairs are. No social area to socialise in and reception was not friendly. location was so good though and was a good place just to sleep
    England, Female, 18-24
  • 5.4

    Rating

    28 Mar 2019
    The hotel is right next to a “coffee” shop which plays thumbing music from 7.30am till 3am ish so as you can imagine it was hard to get a good nights sleep. Staff were friendly but the hotel is why too overpriced..most expensive and disappointing hostel/hotel I’ve ever stayed at.
    England, Female, 25-30
  • 5.1

    Rating

    29 Mar 2019
    Should probably let people know how steep the stairs are
    Ireland, Female, 25-30
  • 3.4

    Rating

    28 Feb 2019
    Many complaints. Sheets and blankets were stained and dingy. Bathroom was mildewy. No security system, check-in down the block and just a pin pad for security. Walls are paper thin and you can hear EVERYTHING from your neighbors. Can't even stand up straight in your room. Overcharged us and the website still won't refund us money. Extremely dissatisfied.
    USA, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Towels Included
General
  • Breakfast Not Included
  • Common Room
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
Services
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Wi-Fi

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