Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Hostel Utopia is the perfect place to stay during your trip to Amsterdam! Our budget-friendly accommodation with clean rooms will be an outstanding value for your money. We are situated next to the famous Dam Square which is only a 5 minute walk from Amsterdam Central Station. Many restaurants, coffee shops, pubs, discos, casinos, museums, shopping malls and (of course) the Red Light District are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam!

Underneath the hostel is the famous coffee shop 'The Plug'. One of the most well known coffee shops in the city because of their exclusive high end cannabis products.

Upon arrival the City Tax of 7% and Tourism Fee of 3 euros per person per night has to be paid, this is NOT included in the booking price. The City Tax and Tourism Fee is mandatory all over Amsterdam Center.

Hostel Utopia Policies & Conditions:
- Keep in mind that there is a coffee shop underneath the hostel, which means scents of the consumables and music of the shop could be noticed.
- Our hostel is a traditional-old-Amsterdam (and especially charming) building that has 4 floors. This means that there are NO elevators and that our stairs are NARROW & STEEP. Please keep this in mind when packing your bags or if you are a person with reduced mobility.
- We have a minimum age limit of 18 years, and a maximum age limit of 40 years! ~ We reserve the right to refuse guests younger or older, even if they made a booking!

Household Announcements
- Check-in at 'Xplore Hostel Amsterdam' from 15:00 (3PM) till 01:00 (1AM). Located at the same street (Nieuwezijds Voorburgwal number 92).
- Check-out also at 'Xplore Hostel Amsterdam' from 08:00 (AM) till 10:30 (AM). Please check-out on time, our cleaners have a very tight schedule to clean everything which starts from 10:30 AM. If you need to check-out before 08:00 (AM) you have to contact the receptionist on time and ask for more information on the procedure.
- You can use our shared luggage room after you check-out, it costs 5 euros per bag.?Please keep in mind the luggage room it's subject to availability, that means that if it's full we cannot collect your luggage anymore.
- For the roomkey we ask a small deposit of 10 euros in CASH.
- For group bookings, on arrival the whole amount for the group needs to be paid at check-in.?
- When you (and your friend(s)/partner) book more than one bed in a dorm, you are NOT 100% guaranteed to be in the same room. Mail us in advance to be sure.
- It is absolutely NOT allowed to smoke in the rooms. Letting the smoke detectors go off can result in a fine of 250 euros.
- Violating one of our House Rules can result to a fine of 250 euros and expulsion of the hostel.
- Our house rules may change from time to time. The house rules that are known at the time of arrival apply.

Bookings and cancellations:
* We have a policy of pre-authorizing your credit card as a reservation guarantee method. The hostel does not charge; it is a temporary hold. We do this prior to your arrival date to ensure that the card is still valid and that it has sufficient credit to cover the costs of at least the first night. After check-in we will release the amount pre-authorized on your credit card.?This varies on countries and card issuer. Please contact your bank for an advice on handling this.
* Our cancellation policy requires 48-hours advanced notification prior to arrival. If you cancel too late we are authorised to charge the cancellation fee (amount of the 1st night of your booking). Cancellations MUST be done via your Hostelworld account.
* Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. It's your responsibility to contact the hostel if you are delayed.
* If you have any more questions, please don't hesitate to contact us. View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 8.3

  • Location 9.2

  • Staff 8.4

  • Atmosphere 5.4

  • Cleanliness 6.9

  • Facilities 5.6

Latest Reviews

  • 8.9


    28 Jul 2022
    we only had a short stay, but the hostel fulfilled our needs well. Only difficulty was finding and waiting on reception for checking and a bit of an unfriendly staff member when leaving in the early morning. We also paid an extra reservation fee online that should have been retracted from the total, I think.
    Belgium, Male, 31-40
  • 8.6


    06 May 2022
    Very basic but very central hostel. Great if you’re just looking for a room to rest your head and leave your bag whilst you explore Amsterdam. We had a private double room with a shared bathroom and had no issues during our stay.
    Wales, Male, 25-30
  • 8.3


    14 Jun 2022
    This place had a great location making it walkable to the main part of Amsterdam. The rooms were relatively clean with clean sheets. There was no air conditioning but luckily it wasn’t too hot during our stay. There was also quite a bit of noise (high pitched or constant buzz) coming from the walls which I assumed was coming from a water heater. That made it very difficult to sleep if you’re a light sleeper but other than that, it was a mediocre place.
    USA, Female, 18-24
  • 6.9


    11 Jul 2022
    The accomodation itself is not too bad. Ibmean yes its a bit ran down, facilities are old, room is small, bad soubd proofing, and bathroom couldnt be any smaller, but as a simple traveller i dont want much more. I just csnt beloeve i paid 85 Euros or so for 1 night. If it was like 50 for a night i would see it different.
    Switzerland, Male, 31-40
  • 6.3


    28 Jun 2022
    Very friendly staff! That was about the only good part of the stay here. I had a private room on the top floor. As warned, the stairs are traditional Amsterdam stairs, very small and steep. The bathroom was horrible. It’s one room with a toilet and shower shared with many other people. I tried to shower and the water ran for about 15 seconds before it stopped working all together. I felt as though I had no privacy as everyone can hear everyone in this hostel. Good for one night, if necessary.
    USA, Female, 18-24
  • 6.0


    25 Jun 2022
    The bathroom was extremely moody and there were pigeons roosting all around the outside. You could see feathers and pigeon poop coming through the air vent above the shower which was pretty nasty. Room was fine otherwise. We checked out early and the staff was REALLY grumpy but the check-in staff were kind and friendly. The wifi stopped working for a full night too.
    Canada, Couple, 18-24
  • 5.1


    25 Jul 2022
    This is one of the most horrible places I have ever stayed. Just grim. Verticle stairs where you think you would fall down. It was painted red and black. It felt like a grimy brothel. I wish I never booked to stay there. Do not recommend.
    England, Female, 31-40
  • 5.1


    30 Jun 2022
    No athmosphere at all, for the check-in you have to go to another hostel and then back again; Everthything seems dilettante and the main entrance of the hotel is just next to a ragged coffeeshop. The building is old and has not only stairs that are almost impossible to climb with a big bag (so steep) but also seams and angles that report of the hundreds of guests and people of the past (and of the dilettante craftsman in the first place) Clairaudient as f***.
    Germany, Female, 25-30
  • 5.1


    08 Apr 2022
    The room was on the last floor and was tooo small that you could barely move. It has a toilet with the shower on it for 3 rooms (I'd say at least 6 persons) so if someone was taking a shower it was impossible to use the toilet. There was not hitter and the room was really cold. On top it was super noisy because it was facing the Main Street and the windows are not prepared to isolate the noises and the coldness. the money is not worth it
    Colombia, Female, 25-30
  • 4.0


    25 Feb 2022
    I’ve been to quite a few hostels and the dingy, moldy vibe from the rooms and bathrooms specifically were not what I expected for the price. It smelled of cigarettes and was not a pleasant experience, I left early. The people there were not typical travelers and I felt truly uncomfortable sleeping there more than one night.
    USA, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi