Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
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Property Description

Hostel Utopia is a combination of a hostel and a coffeeshop in the center of Amsterdam. Hostel Utopia is situated next to the famous Dam Square which is also only five minutes’ walk from Amsterdam Central Station.

Many restaurants, pubs, discos, coffee shops, the casinos, and theatres are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam.

Below the hostel is a coffee shop which is the famous 'Coffeeshop The Plug Utopia', our dear customers and other visitors could relax there and enjoy their time in a comfortable environment.

Our multi-lingual hostel staff are well known for their very friendly service and they will make sure your stay is as comfortable as possible providing you with excellent excursion packages, out-of-the-city trips and bicycle-car rentals.

Important Notice:

- The reception of Hostel Utopia is at Bob's Youth Hostel (address: Nieuwezijds Voorburgwal 92)
- This hostel is only accessible to people over 18 years old (18+). Bookings for under age people will be cancelled upon arrival.
- It is a traditional Amsterdam building, which means that STEEP stairs MUST be taken into account.
- Keep in mind that there is a coffeeshop under the hostel. Which means scents of the consumables and music of the coffeeshop could be noticed.
- The check-in time is from 02:00 PM (14:00)
- The check-out time is 10:30 AM on your final day.
- It is absolutely NOT allowed to smoke in the rooms.
- The deposit of the room-key is €10 in CASH. This money you will get back if you check-out AND bring back the room-key.
- Upon arrival there will be added 6% city tax, this is not included in the booking price. This tax is for every tourist in Amsterdam.
- When you book more then one bed in an 8-bed dorm, you are not 100% guaranteed to be in the same room.

Bookings and cancellations:
Hostel does not charge you in advance.
Our cancellation policy requires 72-hours advanced notification prior to arrival. Cancellations must be done by e-mail, telephone or via the modify booking link in the confirmation email sent by Hostelworld.
Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. View House Rules

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Reviews & Ratings

  • Value For Money 5.9

  • Security 7.1

  • Location 9.1

  • Staff 6.7

  • Atmosphere 5.7

  • Cleanliness 5.7

  • Facilities 5.2

Latest Reviews

  • 10.0


    27 Nov 2019
    That’s a nice hostel for people who need just a place to sleep at for couple nights. Best location, nice guys at reception, coffeeshop at the same building - what else young energy funny person needs?! If you’re 35+ boring person - choose 5* luxurious hotel and don’t waste our time and mess up our mood!🤪😋
    Russia, Female, 18-24
  • 9.7


    27 Oct 2019
    Very nice location and stuff
    Egypt, Male, 25-30
  • 8.6


    06 Dec 2019
    Clean and nice rooms, comfy beds, bathroom & shower are allright and clean as well - so nothing to complain at all :) check-in & check-out was easy and the location is perfect (about a 10 minutes walk a way from main train station and close to everything you need to see :)) )
    Germany, Mixed Group, 18-24
  • 7.7

    Very Good

    18 Nov 2019
    The WiFi barely worked in my room on the second floor. Didn’t seem to be someone to clean the bathroom daily. The bouncer for the Coffeeshop downstairs would smoke cigarettes and the room would smell. Other than that, a simple no frills place to stay. Oh also the area doesnt have any good restaurants. Too touristy. But it is right upstairs from a pot shop which is good.
    USA, All Female Group, 18-24
  • 7.4

    Very Good

    23 Oct 2019
    We had several problems with this hostel. When we got there, the sheets had not been changed, but the staff was very responsive and that was dealt with in a timely manner. However, there was a mouse in my bed and when I told reception, they could not have cared less. They did not seem surprised and did nothing about it. But it was cheap and in a good location.
    USA, Mixed Group, 18-24
  • 7.1

    Very Good

    28 Oct 2019
    The price is really good, especially because it’s well located, but the staff is kind of grumpy and the the room smell really really bad. The place is kind of dirty
    Brazil, Female, 18-24
  • 6.0


    08 Nov 2019
    Not very clean, door to hostel didn’t close unless you pulled it shut, was worried it would stay open all night. Lockers were incredibly frustrating and inconvenient. When we checked in staff was rude and confusing, checking out they were lovely. Location was amazing, great that they do free towel service. The price is high because of the location-don’t expect much facility wise.
    USA, Female, 18-24
  • 5.1


    21 Nov 2019
    if i have to review this hostel because i gave it a low rating is clearly because you have never been there ,,,,,
    France, Female, 41+
  • 4.0


    20 Oct 2019
    Didn't cater for people who have physical needs. People were lying around seating area or reception area. Beds were so small, not suitable for taller people. No heating and room feels damp. Definitely not worth what we were asked to pay.
    England, Couple, 41+
  • 2.9


    05 Nov 2019
    Extremely dangerous, winding, steep stairs are not correctly shown in the photos. Don’t expect to take anything except a small backpack up/down the stairs. Expect mice running around your room while you try to sleep and black mould on the walls. The shower was on top of the toilet, so you got wet from the dripping/broken shower while you use it. The sink in the room had no hot water so you couldn’t wash your hands properly.You’ll need earphones to block out the noise from the traffic and trams.
    England, All Female Group, 25-30
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  • Free City Maps
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Wi-Fi