Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
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Property Description

Hostel Utopia is the perfect place to stay during your trip to Amsterdam! Our budget-friendly accommodation with clean rooms will be an outstanding value for your money. We are situated next to the famous Dam Square which is only a 5 minute walk from Amsterdam Central Station. Many restaurants, coffee shops, pubs, discos, casinos, museums, shopping malls and (of course) the Red Light District are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam!

Underneath the hostel is the famous coffee shop 'The Plug'. One of the most well known coffee shops in the city because of their exclusive high end cannabis products.

Hostel Utopia’s Policies & Conditions:
- Check-in at the ‘Xplore Hostel Amsterdam’ from 14:00 (2PM) till 00:00 (12AM). Located at the same street (Nieuwezijds Voorburgwal number 92).
- Check-out also at 'Xplore Hostel Amsterdam' from 08:00 (AM) till 10:30 (PM).
- All nights of accommodation must be paid for on arrival at check-in!
- This hostel is only accessible to people over 18 years old (18+). Bookings for under age people will be cancelled upon arrival.
- It is a traditional Amsterdam building, which means that STEEP stairs MUST be taken into account. There is NO elevator in the building.
- Keep in mind that there is a coffee shop underneath the hostel, which means scents of the consumables and music of the shop could be noticed.
- It is absolutely NOT allowed to smoke in the rooms.
- If you do NOT return the roomkey back after check-out, you will be charged €5 afterwards.
- When you book more than one bed in a 4-bed dorm, you are not 100% guaranteed to be in the same room.

Upon arrival the City Tax of 7% and Tourism Fee of 3 euros per person per night has to be paid, this is NOT included in the booking price. The City Tax and Tourism Fee is mandatory all over Amsterdam Center.

Bookings and cancellations:
• Hostel Utopia does not charge you in advance.
• Our cancellation policy requires 72-hours advanced notification prior to arrival. Cancellations must be done via your Hostelworld account.
• Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. It's your responsibility to contact the hostel if you are delayed.
• If you have any more questions, please don't hesitate to contact us. View House Rules


At Hostel Utopia, we're well known among locals (and a favourite with travellers) for our laid-back vibes and downstairs coffee shop where you can lounge in comfort and get a taste of Amsterdam life. Head to our outdoor terrace for lazy afternoons, grabbing a couple of beers from the on-site bar on your way up. Our common room is super relaxing, made for hanging out with friends or spending an idle hour scrolling through social feeds via the free Wi-Fi.


We're in the centre of the city just by Dam Square – surrounded by restaurants, coffee shops, pubs and clubs. Arriving by train? We're just a 10-minute walk from Amsterdam Centraal Station. To find us from Schiphol Airport, jump on the sprinter for 17 minutes to Centraal. If you're into history and culture, we're just a 9-minute walk from Anne Frank's House and the famous De Wallen red light district. The Rijksmuseum is a 25-minute walk away, or you can jump on tram 2 for 13 minutes from Nieuwezijds Kolk.

Rooms and Dorms

To meet other backpackers, pick a bed in our mixed dorms where the bunks have individual sockets, under-bed storage and lockers for backpacks. We also have private rooms – great if you're travelling as a couple or like to play your own music while getting ready to go out. Every room has fresh towels and sheets and either a shared bathroom or an en-suite – many also have sinks in the rooms themselves.

Extras and activities

Seek out our multilingual staff at reception for advice on sightseeing and a free map of the city. We've also got tours you can join to make the most of your day, some of which will take you out of Amsterdam! Or you can hire a bike or car if you'd rather get around on your own. Not heading out right away after checking out? Leave your bags with us in our luggage room.

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Reviews & Ratings

  • Value For Money 6.0

  • Security 6.0

  • Location 4.0

  • Staff 6.0

  • Atmosphere 6.0

  • Cleanliness 4.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    06 Feb 2020
    What you see is what you get, a cheap bed and a shower, coffee shop below was not noisy, very over priced for their weed but not noisy.
    England, Male, 25-30
  • 9.1


    28 Feb 2020
    Enjoyed having a private room, but it was definitely overpriced.
    USA, Female, 18-24
  • 8.0


    09 Feb 2020
    Really cool and wierd place (in a good way). Totally reccomend for an unforgettable experience....loved it. Extended my stay...
    USA, Female, 25-30
  • 7.7

    Very Good

    26 Feb 2020
    Too much money for an average room and stairs are too tight when carrying luggage up/down
    USA, Female, 18-24
  • 7.4

    Very Good

    22 Jan 2020
    Good value for money, perfect location near trams and in the city center. No kitchen, the common area is in another hostel in the street but no facilities. We had a very nice experience staying there except about the coffee shop next to the hostel : very loud music until 1am and from 8:45 am : don’t plan on sleeping a lot. I overall recommend this hostel !
    France, Female, 18-24
  • 6.9


    16 Feb 2020
    It is what you pay for! Great location just not so clean! But if you need a cheap place to sleep it does the job
    Australia, Couple, 18-24
  • 6.0


    07 Feb 2020
    What a cramped room for a huge price.
    India, Female, 31-40
  • 4.3


    07 Feb 2020
    Pretty nasty room (top floor, room 8) - cramped, hindered by the slant of the ceiling, a small window covered with a square piece of cheap nylon, strung up and doing little to keep out the light. The walls were somehow greasy. Soap bottle was empty. Cold water. Mould in the corners. Uneven mattress. It was like being on a boat, no space at all. More hooks would help a lot. Please also change the shower curtain. Way too expensive for what it is.
    Germany, Couple, 25-30
  • 2.0


    09 Feb 2020
    We discovered that our room was incredibly smaller than we expected . We then realised the window wasn’t there. It was just the frame so a huge amount of draft was coming through. We went back to the reception to inform them and when we did they came back to the room to look because they didn’t believe us .We was put in a 6 bed dorm in a different building but we originally paid for a double private room equaling €266 It was unclean it was smelly and i did not feel that this was worth the money
    England, Male, 18-24
  • 2.0


    09 Feb 2020
    I was bitten by bed bugs which totally ruined my holiday as I was itching all the time and was scared to go to sleep at night WOULD NEVER COME BACK AGAIN AND WOULD NOT RECOMMEND!!
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Common Room
  • Key Card Access
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Security
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi