Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Customers can cancel their reservation free of charge up to 3 days before arrival. After this date, charges will be applied by the property up to the first nights cost of the reservation, unless otherwise stated in the property’s conditions. Deposits paid are non refundable.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
Book more than 6 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Hostel Vista Serena is the first hostel in Manuel Antonio designed for young people. We are recommended by the Lonely Planet guide and the Hostelling International. Set on a mountain, surrounded by jungle, with awesome views of the Pacific Ocean, the hostel is the perfect place to experience the peace of paradise and the thrill of local attractions.

Our hostel is specially designed for foreign visitors. You get the rainforest and Costa Rica's most beautiful beach, and still have all of the comforts of home.

We run a small, secluded hostel, and offer personalized services to our guests. Our goal is to cater to the individual - with a little Costa Rican touch! View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 8.9

  • Staff 8.5

  • Atmosphere 8.8

  • Cleanliness 7.9

  • Facilities 7.9


Latest Reviews

  • 10.0

    Superb

    02 Aug 2022
    This hostel has a beautiful view and a really host, who maken you deel home from the beginning!
    Netherlands, Male, 18-24
  • 10.0

    Superb

    30 Jul 2022
    We had a simply amazing stay here. The communal area was beautiful with a good kitchen and possibly the best views in Manuel Antonio overlooking the pacific ocean sun set with plenty of hammocks. Pure bliss! However, the highlight of our stay was Juan Carlos! He was an absolutely incredible host and some became a cherished friend. He helped us with EVERYTHING and made us feel fully at home. The place wouldn't be the same without him! Epic value for money all round!
    England, Female, 25-30
  • 10.0

    Superb

    02 Jul 2022
    Great stay, will pass by again when passing Manuel Antonio.
    Germany, Male, 25-30
  • 10.0

    Superb

    11 May 2022
    Juan Carlos has always welcomed me at Vista Serena. Feels like home to me. The place has a wonderful view and on 3-5 min walk to the bus and very close to the market as well. Will come back again and again.
    USA, Male, 18-24
  • 8.0

    Fabulous

    14 May 2022
    overall it was not a terrible stay! I was with some friends so we enjoyed ourselves.
    USA, Female, 25-30
  • 7.1

    Very Good

    29 Apr 2022
    Many girls staying there felt uncomfortable by the staff, locaion means it has a great veiw but also means you have to get the bus there and back - its not too expensive maybe arohnd $0.50.
    England, Male, 18-24
  • 4.9

    Rating

    05 Aug 2022
    This property has a lovely terrace, with a great view. That is probably the only selling point for this hostel. The hostel was dirty, I had blood on my bedsheets and what looked like sick on the wall next to the bed. The hostel also feels cut off as a single female. I had read previous reviews about an employee being creepy with female travellers. I did not experience this, but he did tell another single female traveller about having sex with guests in the showers. As a single female I’d stay elsewhere.
    England, Female, 31-40
  • 4.3

    Rating

    02 May 2022
    This hostel is in a fabulous location and has stunning views of the ocean and sunset. However, it's incredibly dirty. The kitchen is particularly dirty. There was cat poop on the floor in the kitchen and no one cleaned it up until late in the afternoon. The refrigerator is full of spoiled food. Every time I opened it, it smelled so bad that I wanted to barf. The sink is often clogged. There are food crumbs on the counter. Dirty dishes piled up in the sink and on the counter.
    USA, Female, 31-40
  • 3.7

    Rating

    30 Jul 2022
    This hostel does have an incredible view. However, the building is fairly run down. The bathrooms were very unevenly cleaned, some were fine and others were filthy. The showers were always full of sand and dirt. But the biggest issue with vista Serena was the management. The primary manager, Diego, was fine. However, the person most regularly in charge during our stay, Juan Carlos, was one of the most unprofessional people I’ve met while traveling in hostels.
    USA, Male, 25-30
  • 2.3

    Rating

    02 May 2022
    The guy who runs this place is an absolute creep who pesters all the women! He’s also not helpful at all with information about the hostel and the surrounding areas. We had no water one day to shower and no gas for another so nobody could cook. There’s also dead bugs absolutely everywhere! Rooms don’t all have AC like hostel world states so it also gets pretty hot at night! There’s also 0 security for the place so anyone can walk in and out of the common spaces. Definitely visit Manuel Antonio, just don’t
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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