Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Hostel Zocalo is the be the best place to rest after a long day taking a tour around Mexico City. Feel comfortable in our bedrooms; get relax in the terrace; enjoy a movie in our lounge; prepare your foods in the kitchen; take a relaxing bath with 24-hour available hot water; take some minutes to email home in the Internet room, or get connected with your own device by high-speed WiFi Internet in all the building.

All the facility is air conditioner-equipped. Elevator is always working. Our staff will always be there for any request you may have to enjoy the best your trip and feel like home. We will help you to find out the best routes you may take to enjoy the different tourist, cultural and commercial attractions in Mexico City. For free, towels and daily-bed sheets. For additional cost, we have laundry service, lock rent and some beverage and fritter.

Our hostel is perfectly located in the heart of Mexico City's Downtown. Just a few steps from Zocalo, which is considered one of the greatest plazas in the world. You also can walk to many other sites and buildings in Downtown and surroundings, like Palacio de Bellas Artes, Torre Latinoamericana, Catedral Metropolitana, and Palacio Nacional. You also may find many different places to go shopping, go to eat, take a coffee or a drink.
Banks, drugstores, malls and supermarkets near.

Hostel Zocalo Policies and Conditions:

Check in from 15:00 to 21:00 .
Check out before 12:00 .

Cancellation policy: 24h before arrival.
Payment upon arrival by credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.
Breakfast not included - 2.7 USD per person per day.

No curfew.
We do not accept customers younger than 18 years of age.
Reception and check-in from 9 a.m. to 9 p.m.
Don't worry if you are planning to arrive out of this schedule. Please contact us and we may get to an agreement.
We may request you to show your ID.
No pets, no drugs, no children, no weapons. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.2

  • Location 8.6

  • Staff 8.7

  • Atmosphere 7.4

  • Cleanliness 9.0

  • Facilities 8.2

Latest Reviews

  • 10.0


    29 May 2019
    I loved the place. t kitchen is great and well stock with needed cooking utensils. Stay is helpful and content
    USA, Male, 41+
  • 10.0


    26 May 2019
    Good staff
    Romania, Male, 41+
  • 9.4


    06 Jul 2019
    This hostel has a great location! I would feel a little safer if we could have our own personal key to get into the building, we arrived at night around 11pm and the buzzer wasn’t working so we spend a good time pounding on the door until someone else in the building open the door for us. Other than that, I really enjoyed staying with them and would definitely recommend it!
    Mexico, Male, 25-30
  • 9.4


    18 May 2019
    This hostel was great, the male receptionist was the sweetest the female a little more conservative but never rude. The location CAN NOT get better for this price. theres a restaurant downstairs where the food is bomb as was less than $3 for a full meal. the showers are big and the hot water does go away if you take too long lol the place was a little dead, rommates were boring but thats not the hostels fault, also super cute rooftop
    USA, All Female Group, 25-30
  • 9.1


    15 Sep 2019
    There was a lot of hair on my bed sheet close to where people's head usually rest so I'm not too sure that they changed the sheet since the last guest. I also was placed in a 8 people room when I paid for a 6 people room. Despite this, I'd stay here again for its location and the comfortable bed.
    Canada, Male, 25-30
  • 8.3


    13 Sep 2019
    As the name suggests, well situated for zocalo. Staff were polite, rooms and bathrooms clean although a sink with hot water and mirror would be good for shaving instead of weird sloping surface and cold water tap that sprays water over you. Despite sofas inside and lovely terrace , guests did not seem to want to socialise but maybe no fault of hostel.
    England, Male, 41+
  • 8.3


    05 Aug 2019
    Really friendly staff!! A wee bit hard to find but other than that, it's in a very great area. Not much of an ambiance when I got there but mostly due to it being the off-season. Could definitely see potential in this hotel if it started catering more towards the younger generation.
    USA, All Male Group, 18-24
  • 8.3


    29 Jul 2019
    The hostel is right in the middle of the city centre which was great! The hostel staff were helpful when my friend arrived in the early hours of the morning! The room was spacious as were the communal areas. During the day it was hard to see the sign for the hostel (market stalls covered it a bit) and so I would suggest that they make it clearer!
    England, Female, 25-30
  • 8.0


    29 Jun 2019
    The recepeption collegues were really nice. Near to the Catedral,it can be loud but i did not have problem with that. Best view ever night You can rent a towel for free and you can get a soap but you need to ask these.The lights were on hole night in the corridor, that wake up people if someone open the door Good things to know On sundays teotihuacan is free for mexicans so it can be crowded. On mondays the museums are closed. I almost missed my flight the last metro line is superextra crowded!!
    Hungary, Male, 18-24
  • 8.0


    29 Jun 2019
    The hostel was good for what we paid, unfortunately there was people in the common area shouting and running up and down the corridor until past 2am. Dispite stating only 18+ is allowed, there were a few kids, including one in our room. Probably wouldn’t stay here again but it was good for convenience, location (as it is in town) and the staff were friendly.
    England, Couple, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities