Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Hostel Zocalo is the be the best place to rest after a long day taking a tour around Mexico City. Feel comfortable in our bedrooms; get relax in the terrace; enjoy a movie in our lounge; prepare your foods in the kitchen; take a relaxing bath with 24-hour available hot water; take some minutes to email home in the Internet room, or get connected with your own device by high-speed WiFi Internet in all the building.

All the facility is air conditioner-equipped. Elevator is always working. Our staff will always be there for any request you may have to enjoy the best your trip and feel like home. We will help you to find out the best routes you may take to enjoy the different tourist, cultural and commercial attractions in Mexico City. For free, towels and daily-bed sheets. For additional cost, we have laundry service, lock rent and some beverage and fritter.

Our hostel is perfectly located in the heart of Mexico City's Downtown. Just a few steps from Zocalo, which is considered one of the greatest plazas in the world. You also can walk to many other sites and buildings in Downtown and surroundings, like Palacio de Bellas Artes, Torre Latinoamericana, Catedral Metropolitana, and Palacio Nacional. You also may find many different places to go shopping, go to eat, take a coffee or a drink.
Banks, drugstores, malls and supermarkets near.

Hostel Zocalo Policies and Conditions:

Check in from 15:00 to 21:00 .
Check out before 12:00 .

Cancellation policy: 24h before arrival.
Payment upon arrival by credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.
Breakfast not included - 2.7 USD per person per day.

No curfew.
We do not accept customers younger than 18 years of age.
Reception and check-in from 9 a.m. to 9 p.m.
Don't worry if you are planning to arrive out of this schedule. Please contact us and we may get to an agreement.
We may request you to show your ID.
No pets, no drugs, no children, no weapons. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 8.9

  • Staff 8.6

  • Atmosphere 7.7

  • Cleanliness 7.8

  • Facilities 7.1

Latest Reviews

  • 10.0


    11 Nov 2019
    It is a great hostel, clean, stable hot water, bright public space. Everything is very organised. A very pleasant stay
    Australia, Female, 31-40
  • 10.0


    07 Aug 2019
    Awesome hostel first class facilities near Zocalo or the heart of CDMX.
    USA, Female, 41+
  • 9.4


    27 Nov 2019
    Hostel is on the 6th floor of an old downtown building. You can see Zocalo from the window and it doesn't get more central than this. I particularly appreciated Claudia, she was always very nice to open the downstairs door for us at any hour of the night. The two guys doing the cleaning were also very good people, always happy and friendly. Small terrace is also a great place to hang out. Would recommend this place, good experience.
    Romania, Male, 31-40
  • 9.1


    23 Dec 2019
    The staff generally knew enough English to help give recommendations. The breakfast in the morning was MXN$35. They do your laundry for you for MXN$100 (expect a 24-hour turnaround). Can kind of be tricky to get to. If the door is locked when you get there, use the call button to the right and tell them you're with the hostel. Free hair dryer use if you ask for it. My only criticism is that they don't do a very good job at cleaning the showers, so make sure you bring flip flops.
    USA, Mixed Group, 31-40
  • 9.1


    15 Sep 2019
    There was a lot of hair on my bed sheet close to where people's head usually rest so I'm not too sure that they changed the sheet since the last guest. I also was placed in a 8 people room when I paid for a 6 people room. Despite this, I'd stay here again for its location and the comfortable bed.
    Canada, Male, 25-30
  • 8.3


    13 Sep 2019
    As the name suggests, well situated for zocalo. Staff were polite, rooms and bathrooms clean although a sink with hot water and mirror would be good for shaving instead of weird sloping surface and cold water tap that sprays water over you. Despite sofas inside and lovely terrace , guests did not seem to want to socialise but maybe no fault of hostel.
    England, Male, 41+
  • 8.3


    05 Aug 2019
    Really friendly staff!! A wee bit hard to find but other than that, it's in a very great area. Not much of an ambiance when I got there but mostly due to it being the off-season. Could definitely see potential in this hotel if it started catering more towards the younger generation.
    USA, All Male Group, 18-24
  • 8.3


    29 Jul 2019
    The hostel is right in the middle of the city centre which was great! The hostel staff were helpful when my friend arrived in the early hours of the morning! The room was spacious as were the communal areas. During the day it was hard to see the sign for the hostel (market stalls covered it a bit) and so I would suggest that they make it clearer!
    England, Female, 25-30
  • 6.3


    30 Oct 2019
    Hot showers and clean hostel. No social vibes and the staff are very rude. The entrance of this hostel is on an unsafe road and when you first get to the hostel, it can look quite scary but the hostel itself (on the 6th floor) is decorated nicely with spacious rooms.
    England, Couple, 25-30
  • 3.1


    19 Dec 2019
    We had high Hope's that this was going to be a good hostel but unfortunately it was not. I got really sick due to this hostel being extremely cold. My girlfriend and I had to sleep in full winter clothes to stay warm. The shower's were nothing but cold water added with the cold temperatures of the hostel I got a very sick, there were times we would skip the shower for the day in an attempt to avoid getting sick which didn't work for me. We would never reccomend this place to anyone.
    USA, Mixed Group, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities