Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostel Zocalo is the be the best place to rest after a long day taking a tour around Mexico City. Feel comfortable in our bedrooms; get relax in the terrace; enjoy a movie in our lounge; prepare your foods in the kitchen; take a relaxing bath with 24-hour available hot water; take some minutes to email home in the Internet room, or get connected with your own device by high-speed WiFi Internet in all the building.

All the facility is air conditioner-equipped. Elevator is always working. Our staff will always be there for any request you may have to enjoy the best your trip and feel like home. We will help you to find out the best routes you may take to enjoy the different tourist, cultural and commercial attractions in Mexico City. For free, towels and daily-bed sheets. For additional cost, we have laundry service, lock rent and some beverage and fritter.

Our hostel is perfectly located in the heart of Mexico City's Downtown. Just a few steps from Zocalo, which is considered one of the greatest plazas in the world. You also can walk to many other sites and buildings in Downtown and surroundings, like Palacio de Bellas Artes, Torre Latinoamericana, Catedral Metropolitana, and Palacio Nacional. You also may find many different places to go shopping, go to eat, take a coffee or a drink.
Banks, drugstores, malls and supermarkets near.

Hostel Zocalo Policies and Conditions:

Check in from 15:00 to 21:00 .
Check out before 12:00 .

Cancellation policy: 24h before arrival.
Payment upon arrival by credit cards, debit cards. This property may pre-authorise your credit card before arrival.

Taxes included.
Breakfast not included - 2.7 USD per person per day.

No curfew.
We do not accept customers younger than 18 years of age.
Reception and check-in from 9 a.m. to 9 p.m.
Don't worry if you are planning to arrive out of this schedule. Please contact us and we may get to an agreement.
We may request you to show your ID.
No pets, no drugs, no children, no weapons. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.5

  • Location 8.9

  • Staff 8.8

  • Atmosphere 7.6

  • Cleanliness 8.9

  • Facilities 8.4

Latest Reviews

  • 10.0


    29 May 2019
    I loved the place. t kitchen is great and well stock with needed cooking utensils. Stay is helpful and content
    USA, Male, 41+
  • 10.0


    26 May 2019
    Good staff
    Romania, Male, 41+
  • 9.7


    28 Mar 2019
    We really appreciated the professional and helpful staff. The atmosphere of the hostel is quiet and respectful which we so appreciated after days out and about in the bustling city. Guests can enjoy a drink or meal on the patio together, but otherwise it was a nice oasis. Hostel has modest, but full kitchen facilities. The sign for the hostel is a small wooden sign, and you access the elevator by walking through a small market space.
    Canada, All Female Group, 25-30
  • 9.7


    03 Feb 2019
    This hostel is clean and comfortable, it is very central and the staff is helpful. The only downside is the entrance, because the door is closed at night, and you must wait for a while for someone to open.
    Brazil, Female, 31-40
  • 9.4


    18 May 2019
    This hostel was great, the male receptionist was the sweetest the female a little more conservative but never rude. The location CAN NOT get better for this price. theres a restaurant downstairs where the food is bomb as was less than $3 for a full meal. the showers are big and the hot water does go away if you take too long lol the place was a little dead, rommates were boring but thats not the hostels fault, also super cute rooftop
    USA, All Female Group, 25-30
  • 8.9


    17 Apr 2019
    The place is very well located in the middle of the historic center, 2 min walk from the metro. Staff is nice and the cleaning lady is doing an amazing job. The wasn't any ambiance when I was there and people were not really mixing, but I still manage to meet great people. The waiting outside at night when the store is close is a bit annoying, but it's safer like this (once you get inside...) although we couldn't lock our doors. Liked it! Nice view as well!
    Canada, Female, 25-30
  • 8.9


    10 Mar 2019
    It's a nice place, with great views of the city, really close to Zócalo and the metro station, is clean and the rooms are big enough. The people was nice, employees and visitors. The only problem was the elevator, I've been here before and it happens to be broken frequently or the full time. The hostal is in a 5th floor, so if you have a lot of stuff it will be difficult to go up on the small stairs.
    Mexico, Female, 18-24
  • 8.9


    24 Feb 2019
    Great location, nice terrace, but somehow without vibe and returning at night you have to wait a few minutes the streetdoor to be opened, as there is no key.
    Hungary, Male, 31-40
  • 7.4

    Very Good

    28 Apr 2019
    This hostel is in a prime location and has a really nice interior and an amazing terrace with city views. Good wifi, very clean rooms and good bathrooms (although the hot water ran out one time). The only problem was that it was dead quiet when we stayed there. Also, the hostel is on the 6th floor and the lift is prone to breaking down.
    Australia, Female, 25-30
  • 5.4


    26 Apr 2019
    If you’re looking for a fun, vibrant, young vibing hostel this is not it! The website said it was full of people staying and I got there and there was 6 old people (in their 60’s) passed out on the couch, it was more like a little motel, The elevator was broken which was a bit annoying being on the 6th floor. There is a gym down stairs which was great, the room was nice and big, and clean but I’d never stay here again, is wasn’t a hostel vibe which is what I search for on this website.
    Australia, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities