Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Be advised
air condition will be operated by the owner only in specific hours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hot Spot Hostel

Calle 4 Nte Esquina Avenida 5, Centro Playa del Carmen, , Playa del Carmen, Mexico
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Excellent Cleanliness
Read all reviews

Property Description

You will find friends, very good accommodation and unforgettable fun make this magnificent hostel located in the center of Playa Del Carmen, the ideal place for your vacation. We have a great experience in the hospitality sector as well as we have a great knowledge of the city, so thanks to these aspects we can bring a superb service to our guests and travellers. Our staff will always be willing to share tips and experiences on the best things to see and do here in Playa. We know that traveling can be exhausting, so we have created a comfortable environment for your rest.

We are located in the most central area of ​​the city just meters from the beach Hot Spot Hostel combines a relaxed and relaxed atmosphere with exciting activities and lively nightlife. In addition, we are located near to some of the best attractions of the city such as Parque 28 de Julio, Parque Leona Vicario and Parque Fundadores, amongst other interesting spots of the city.

We are oriented to the offer of dorms with several capacities so we are focused on travellers and backpackers who are looking for adventures and experiences. In this sense, apart from these, we have several common areasi n which the guests and the travellers can get together and share past experiences and future plans.

Hot Spot Hostel Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 11:00 .

Payment upon arrival by cash.
Taxes included.
Breakfast included.


The reception service is open from 08.00 to 24.00.
No curfew.
This property might pre-authorize your credit card.

Check Availability

Reviews & Ratings

  • Value For Money 4.0

  • Security 6.0

  • Location 10.0

  • Staff 6.0

  • Atmosphere 2.0

  • Cleanliness 8.0

  • Facilities 4.0

Latest Reviews

  • 8.9


    02 Apr 2018
    Hi, I would like to say that it is a good hostel, the best thing it has is the location, it is 10 mts from 5 av. The staff Is friendly and it has a large kitchen and everything is on there. I thing the hostel is more for people who want to get fun. I defenitly recomend to pick up the big rooms, I Stayed in the 2 private twin bedroom and I could not slept very well because the room is in front of the street and you may don’t sleep very well, but it is a good hostel :) +++aaa
    Mexico, Male, 25-30
  • 8.9


    01 Apr 2018
    Everything was great except that when I needed to leave I was locked in upstairs. Supposedly the girl working there quit on them that morning.. I needed to leave early, I called and called.. I ended up literally jumping off the balcony to the light pole and had to shimmy down to leave the place.. they said I would get a free night stay in the future.. I will follow up on this review if they honor their word.. otherwise it’s an awesome place....
    USA, Male, 31-40
  • 6.9


    02 Apr 2018
    Was an okay stay, I guess the location is very good but the rest was just okay. Therefore I think a 7 is a better reflection of this place.
    Netherlands, Male, 18-24
  • 5.7


    22 Apr 2018
    Whilst the staff were nice, the room didn't have a key and therefore you felt a bit concerned for your bags when in the room. Rooms were really hot too and had to wait until about 11 to have air-conditioned turned on. Breakfast was great though!
    Australia, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • DVD's
  • Nightclub


  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Hot Spot Hostel Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 14:00.
Check out before 11:00 .

Payment upon arrival by cash or credit card
Taxes included.
Breakfast included.


The reception service is open from 08.00 to 24.00.
No curfew.
This property might pre-authorize your credit card.