Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
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Property Description

Imagine watching the beautiful fiery sun setting below the fierce expanse of the Indian Ocean as you sip a sun downer. At Hotel Twelve, you don’t need to leave these to your imagination all you need to do is experience them!

Whether you are on holiday or on business, we have something to suit your every mood and need. From cozy double rooms to family rooms and a dormitory, Hotel Twelve is the ideal location for that time away.

Hotel Twelve is a family run business, with its sister hotel just a few blocks down the road. Most of all when you walk into our hotel, you become our family, and there is nothing we love more than taking care of our family.

Our personalized and attentive service means that all your needs and wants will be met.

***Property Policies & Conditions:
1. Cancellation policy: 1 day before arrival.
2. Check in from 9:00 to 23:00.
3. Check out before 11:00 noon.
4. Payment upon arrival by cash. Credit card is accepted with 10% fee.
5. Reception working hours: 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast included.
9. No pets. View House Rules

Check Availability

Facilities

Free
  • Free Breakfast
  • Free WiFi
Services
  • 24 Hour Reception
Food & Drink
  • Cafe
  • Meals Available
Entertainment
  • Wi-Fi

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