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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Hotel Alfa Zermatt

Book more than 7 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The cosy, family-run Alfa Zermatt hotel enjoys a central situation in the heart of Zermatt, only 5 minutes' walk from the train station, and offers superb Matterhorn views from most rooms.

A rich complimentary breakfast buffet with an organic food corner served in the sister hotel next door provides for a good start. Local specialities as well as selected dishes of the international cuisine can be enjoyed there as well.

The spa centre of the sister hotel is also accessible for guests of the Hotel Alfa Zermatt for an entrance fee of CHF 15.00 per person and day.

Wireless internet access is available free of charge.

You can also make use of the hotel's transfer service from and to the train station at CHF 2.50 per person and way during the day.

Pets permitted at CHF 10.00 per day and pet.

PLEASE TAKE NOTE OF THE CANCELLATION POLICY OF THE HOTEL:

Summer
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the full amount will be charged.

Winter
If cancelled up to 21 days before date of arrival, no fee will be charged.
-If cancelled up to 14 days before date of arrival, 20 percent of all nights will be charged.
-If cancelled up to 7 days before date of arrival, 50 percent of all nights will be charged.
-If cancelled up to 3 days before date of arrival, 80 percent of all nights will be charged.
-If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.

VISITOR'S TAX (CHF 3.00 P.P./DAY AND CHF 1.50 P.CHILD/DAY) IS NOT INCLUDED IN THE ROOM RATE AND NEEDS TO BE PAID SEPARATELY IN THE HOTEL View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.4

  • Staff 9.7

  • Atmosphere 8.0

  • Cleanliness 9.1

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    06 Jul 2019
    My friend and I Tra enjoyed our stay at hotel Alfa.Francesca so welcoming and friendly staff couldn’t do enough for us had the most amazing breakfast best ever Would definitely recommend and most definitely stay again.
    Ireland, Female, 41+
  • 10.0

    Superb

    26 Jun 2019
    Conveniently located 5 minute walk from train station and close to the main part of the town. Comfortable room and nice to have (pay extra) access to the spa and pool at hotel next door. Highly recommend.
    Australia, Female, 31-40
  • 10.0

    Superb

    22 Jun 2019
    As a hostel, it is very good value for money, since we got access to the sister hotel next door. The staff was very helpful and we are very well looked after. Only a very short walk from the station, so even with luggage is not going to be an issue.
    Australia, Male, 31-40
  • 10.0

    Superb

    10 Oct 2018
    We loved staying at the Hotel Alpha Zermatt. It was close to the train station, We had an incredible view of the Matterhorn from our room and the breakfast was wonderful. Would definitely stay there again!
    Canada, Couple, 41+
  • 9.7

    Superb

    23 Sep 2018
    The room was small but as advertised. The staff was extremely friendly and it was easy to get to from the zermatt train station. Breakfast was served in the morning with plenty of options. There was one bathroom and one shower per floor of the complex. My only complaint was that I was woken up in the morning by somebody working and banging on the side of the building right outside my room at eight in the morning. It was very frustrating.
    USA, Male, 25-30
  • 9.4

    Superb

    23 Jul 2019
    Stayed in the single bed with shared bathroom option Great location! And very good value for money option for solo travelers. Breakfast was great too!
    Indonesia, Female, 31-40
  • 9.4

    Superb

    16 Sep 2018
    The staff was incredibly friendly and very helpful. They made the stay so enjoyable. Yvonne and Stephanie were amazing. The breakfast was next door at the sister hotel and a wonderful breakfast. I would stay there again. The great thing was waking up to go outside and have this fantastic view on the hotel patio.
    USA, Female, 41+
  • 9.1

    Superb

    21 Jun 2019
    The hotel was very easy to get to from the train station and had great views of Zermatt and the Matterhorn. Our room was simple, with an aged interior, but was everything that we needed for our visit. The included breakfast was an added perk and staff was incredibly kind and accommodating!
    USA, Couple, 25-30
  • 7.7

    Very Good

    15 Sep 2018
    Good free breakfast in the morning. Room was a bit dingy, dark, and old, but in a great location!
    USA, Female, 18-24
  • 6.3

    Good

    10 Jul 2019
    I just stayed at Hotel Alfa for 3 nights. It is well located in the town centre, and is very much an affordable and good value-for-money option for people on a budget given that Zermatt is incredibly expensive. The staff were pretty friendly and there is a really good buffet breakfast each morning served in its sister hotel next door. The only issue is that the rooms and facilities are still stuck in the 1960s and are in need of a renovation. There is also no atmosphere at all here.
    Australia, Male, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
General
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Safe Deposit Box
  • Swimming Pool
Services
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Minibar
  • Restaurant


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