Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Alfa Zermatt

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The cosy, family-run Alfa Zermatt hotel enjoys a central situation in the heart of Zermatt, only 5 minutes' walk from the train station, and offers superb Matterhorn views from most rooms.

A rich complimentary breakfast buffet with an organic food corner served in the sister hotel next door provides for a good start. Local specialities as well as selected dishes of the international cuisine can be enjoyed there as well.

The spa centre of the sister hotel is also accessible for guests of the Hotel Alfa Zermatt for an entrance fee of CHF 15.00 per person and day.

Wireless internet access is available free of charge.

You can also make use of the hotel's transfer service from and to the train station at CHF 2.50 per person and way during the day.

Pets permitted at CHF 10.00 per day and pet.


If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled or modified later or in case of no-show, the full amount will be charged.

If cancelled up to 21 days before date of arrival, no fee will be charged.
-If cancelled up to 14 days before date of arrival, 20 percent of all nights will be charged.
-If cancelled up to 7 days before date of arrival, 50 percent of all nights will be charged.
-If cancelled up to 3 days before date of arrival, 80 percent of all nights will be charged.
-If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.


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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    06 Jul 2019
    My friend and I Tra enjoyed our stay at hotel Alfa.Francesca so welcoming and friendly staff couldn’t do enough for us had the most amazing breakfast best ever Would definitely recommend and most definitely stay again.
    Ireland, Female, 41+
  • 10.0


    26 Jun 2019
    Conveniently located 5 minute walk from train station and close to the main part of the town. Comfortable room and nice to have (pay extra) access to the spa and pool at hotel next door. Highly recommend.
    Australia, Female, 31-40
  • 10.0


    22 Jun 2019
    As a hostel, it is very good value for money, since we got access to the sister hotel next door. The staff was very helpful and we are very well looked after. Only a very short walk from the station, so even with luggage is not going to be an issue.
    Australia, Male, 31-40
  • 9.4


    23 Jul 2019
    Stayed in the single bed with shared bathroom option Great location! And very good value for money option for solo travelers. Breakfast was great too!
    Indonesia, Female, 31-40
  • 9.1


    12 Oct 2019
    Great location
    USA, Female, 31-40
  • 9.1


    24 Sep 2019
    The receptionist was very helpful and kind. The breakfast was really good. The room I was in was clean and comfortable.
    Canada, Female, 25-30
  • 8.3


    02 Sep 2019
    Places in zermatt are so expensive generally that this was a bargain. I had a single room with a shared bathroom that was perfect for a night or two by myself. The breakfast buffet was very good as well. There was not much of an atmosphere but you would expect that at a hotel. It was also quite old. Overall I think this was a great bargain and would recommend it for a cheap but decent accommodation in a place that is not cheap.
    USA, Male, 25-30
  • 7.4

    Very Good

    17 Sep 2019
    Not bad. Breakfast is the best.
    USA, Male, 41+
  • 6.3


    10 Jul 2019
    I just stayed at Hotel Alfa for 3 nights. It is well located in the town centre, and is very much an affordable and good value-for-money option for people on a budget given that Zermatt is incredibly expensive. The staff were pretty friendly and there is a really good buffet breakfast each morning served in its sister hotel next door. The only issue is that the rooms and facilities are still stuck in the 1960s and are in need of a renovation. There is also no atmosphere at all here.
    Australia, Male, 31-40
  • 4.6


    25 Sep 2019
    This is a very dated property - the furnishings are 50 years old. It did seem clean, but the carpet was stained the duvet had stains and a small hole. They put me in a room right next to the toilet with paper-thin walls, even though it appeared there were not many guests. When I arrived, I was told that they charged my card already, even though I had intended to pay cash. Shower was freezing, I stood there for 10 min waiting for warm water. Tried to call the front desk to inquire, but no answer
    USA, Female, 41+
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  • Free Breakfast
  • Free Internet Access
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Safe Deposit Box
  • Swimming Pool
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Bar
  • Minibar
  • Restaurant