Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Alpha

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hotel Alpha, built in 1903, is located in a central and quiet location. It is famous for its familiar and friendly atmosphere. It has recently renewed the lobby and the rooms. All the rooms are simply furnished but bright and clean.

Breakfast is available from 07:00 to 10:00.
There is no restaurant or bar in the hotel but there are several in the surrounding area of the hotel.

Comfortable and clean rooms with one, two or more beds and shower/toilet outside on the same corridor. Double rooms with attached bathroom are available only on request.

Within five minutes walk you will find all the nice spots from Luzern. Take a walk through the cute old town of Lucerne with the famous wooden Chapel bridge and the amazing Concert Hall KKL. Take a cup of coffee in front of the lake and have a look around you on the Swiss Mountains.

Check-in only until 2200 h. Arrival after this time only with ok
from Hotel

Cancellation policy: without costs until 1200 on arrival day. No-show will be charged with the rate of one night full.

Check-out 1100

Breakfast are included


Pets permitted. No extra charges.

Private Hotel-Parking CHF 15.00 per night.

free wifi

PLEASE NOTE: payments are only accepted in CHF.

Default Cancellation Policy:

If cancelled before the date of arrival, no fee will be charged.
If cancelled on the date of arrival, 50% of the first night will be charged.
In case of no-show, the first night will be charged. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 9.2

  • Staff 9.6

  • Atmosphere 8.4

  • Cleanliness 10.0

  • Facilities 9.2

Latest Reviews

  • 10.0


    23 Feb 2019
    Very clean, great location, kind service, great breakfast. Highly recommend.
    USA, Female, 25-30
  • 10.0


    19 Jan 2019
    I loved this little place. Perfevtly clean amd quiet and walkable to everything. Staff is super friendly, too.
    USA, Female, 25-30
  • 9.7


    14 Sep 2018
    Really supportive and engaging staff who go out of their way to help.
    Australia, Female, 41+
  • 9.7


    29 Jun 2018
    The hotel is almost perfect,nice staff,free breakfast is excellent, 10 min walk to central train station where you can see most of the major attractions.
    Canada, Male, 41+
  • 9.7


    06 Jun 2018
    This was a really easy place to find, and the location is great. My room was light, airy and clean. Breakfast had a good amount of options. Definitely more of a hotel feel than a hostel, so if you’re looking to meet other travelers this might not be the place for that. Bring earplugs bc the doors are loud when they close.
    USA, Female, 41+
  • 9.4


    23 Aug 2018
    This was by far the cleanest hotel for the best value in all of Luzerne. My husband and I stayed here for two nights and loved every minute of it. The bathrooms were so clean and it never felt like we were sharing it with other rooms on the floor. The only thing I would suggest is more WiFi extenders. We were placed in a room that happened to be right out of the WiFi range (103) so we kept getting signal in and out which will not be fun on our cellphone plan.
    USA, Couple, 25-30
  • 8.6


    14 Jul 2018
    We booked a double ensuite room. It was basic (no TV) but spacious and clean (as was the bathroom). It's only a 10 min walk away from Luzern's central station and on our arrival they gave as a free travel pass (Passepartout) to travel around the city and it also gave us discounts for the train and cable cars to go up the surrounding mountains. In general our stay was comfortable although I still find it's too expensive compared to other hotels in Switzerland, Luzern is very touristy.
    Spain, Couple, 31-40
  • 8.0


    11 Sep 2018
    Clean hotel and friendly staff. Location is a bit far from hbf. Having a visitor pass for transport is a plus. Very basic hotel with no aircond and fan. Breakfast is adequate though there is no hot food. Price is acceptable in this very expensive country.
    Malaysia, Male, 41+
  • 7.7

    Very Good

    20 Sep 2018
    A Neat, clean, symple room. I stayed a 3-bed room Oman business. Moderate walk distance to the Luzern station. There’re was no TV monitor, but free WiFi. I’s a good policy.
    Japan, Male, 41+
  • 6.6


    12 Apr 2019
    Pros: The beds are comfy, facilities are clean, location is quick walk to the top spots to see in Lucerne. Cons: Beware light sleepers! Extremely thin walls and creaky floors. Because the bathrooms are shared there is high foot traffic on the creaky floors which wake you up at night. The neighborhood residents extra loud at night and windows are thin. Rooms need some real curtains, we had to hang a comforter up on the window to block light. Breakfast is just ok. Some creepy long term guests.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Card Phones
  • Cots Available
  • Elevator
  • Hair Dryers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)