Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hotel Alpha

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hotel Alpha, built in 1903, is located in a central and quiet location. It is famous for its familiar and friendly atmosphere. It has recently renewed the lobby and the rooms. All the rooms are simply furnished but bright and clean.

Breakfast is available from 07:00 to 10:00.
There is no restaurant or bar in the hotel but there are several in the surrounding area of the hotel.

Comfortable and clean rooms with one, two or more beds and shower/toilet outside on the same corridor. Double rooms with attached bathroom are available only on request.

Within five minutes walk you will find all the nice spots from Luzern. Take a walk through the cute old town of Lucerne with the famous wooden Chapel bridge and the amazing Concert Hall KKL. Take a cup of coffee in front of the lake and have a look around you on the Swiss Mountains.

Check-in only until 2200 h. Arrival after this time only with ok
from Hotel

Cancellation policy: without costs until 1200 on arrival day. No-show will be charged with the rate of one night full.

Check-out 1100

Breakfast are included


Pets permitted. No extra charges.

Private Hotel-Parking CHF 15.00 per night.

free wifi

PLEASE NOTE: payments are only accepted in CHF.

Default Cancellation Policy:

If cancelled before the date of arrival, no fee will be charged.
If cancelled on the date of arrival, 50% of the first night will be charged.
In case of no-show, the first night will be charged. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 10.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    20 Nov 2019
    I arrived to friendly concierge who was knowledgeable of the area. Unfortunately the room was not prepared and I was so exhausted I ended up falling asleep on the bed without sheets pillow or blanket. After informing the receptionist the next day he kindly assisted in getting my room fixed and I decided to stay another evening. Front door locks at 10pm which is great for security and they have Smoking balconies so you don’t have to on the street at night. Strongly recommend!!
    USA, Male, 25-30
  • 10.0


    08 Nov 2019
    Nice location. Great breakfast.
    China, Male, 31-40
  • 9.7


    25 Dec 2019
    The hotel is close to rail station. The staff was extremely helpful and guided me to explore the city and nearby areas. the free local transport ticket was also given by the hotel at no extra cost. overall my stay in the hotel was pleasant.
    India, Male, 41+
  • 9.7


    13 Aug 2019
    Needs hot food for breakfast.
    USA, Couple, 41+
  • 9.7


    16 Jun 2019
    Clean, friendly accomodation within easy walk from the train. Taxi was expensive as they charge extra for baggage. We preferred the short walk
    Australia, Female, 41+
  • 9.4


    26 Aug 2019
    Excellent breakfast, convenient location,clean bathrooms and rooms, helpful staff. Key bit bulky to carry around but overall great stay in Lucerne. Definitely recommend.
    Canada, Couple, 25-30
  • 8.9


    19 Jul 2019
    I would recommend this hostel to anyone traveling to Lucerne. The front desk was helpful and staff friendly whenever we had questions or needed a recommendation. The facilities were clean and, despite using a shared bathroom, I never had any conflict. Our room had a beautiful view of Mt. Pilatus and the free breakfast spread is a great perk.
    USA, Couple, 25-30
  • 8.3


    25 Jun 2019
    Hotel Alpha is centrally located yet away from the noise of downtown. The rooms are very spare but clean. No air conditioning or fans unless you ask; if you book during the summer you may want to stay on a lower floor where it is cooler. We were on the 6th floor which is quite hot when temps are high. Front desk management was polite but curt. We did not feel entirely welcome despite trying not to be terribly American. Or maybe we were just coming from Sardinia where hospitality is excellent.
    USA, Female, 41+
  • 8.0


    20 Oct 2019
    Was a great value for money accommodation
    Australia, Female, 25-30
  • 7.4

    Very Good

    21 Feb 2020
    I booked a single room via hostel world. I was not asked how many person to stay or it didn't mention there will be extra charge for the 2nd person to stay. I was charged an extra 34CHF when I checked out, a little bit surprised about this amount of extra charge. But overall the reception is really nice. I arrived very early like 9am, originally the reception said I need to wait until 1 or 2 to check in, but they let me in like 10am. Facilities are basic, but it's clean and comfortable.
    England, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Card Phones
  • Cots Available
  • Elevator
  • Hair Dryers
  • Meeting Rooms
  • Outdoor Terrace
  • Parking
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)